Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Efficient Medical Billing Manager proudly touting over 5 years' experience in resolving coding errors and observing strict data security practices. Polished professional with a vast medical terminology background. Offering task prioritization expertise in fast-paced environments. Talented Billing Manager familiar with billing requirements. Offering an organized and quality-oriented mindset along with 5 years of experience in administrative, customer service and leadership positions. Eager to leverage abilities and experience in dynamic new position with room for growth and advancement.

  • Medical record security
  • Information inputting
  • Data security procedures
  • Recordkeeping
  • Reimbursements
  • CPT code modifiers
  • Account management
  • Documentation oversight
  • ICD-10 coding
  • Medical coding understanding
  • Data entry
  • Submission of medical claims
  • Patient data identification
  • Billing codes
  • Account follow-up
  • Knowledgeable in Amkai, SIS charts
  • Insurance collections
  • Healthcare claim coding
  • Training and development
  • Claim review
12/2020 to Current
Medical Billing Manager Community Health System South Bend, IN,
  • Developed performance improvement plans based on deep reviews of current work.
  • Managed billing calendar and scheduled claims for payments.
  • Built high-performance team by collaborating with new members on procedural, administrative, collections and compliance areas.
  • Managed contract administration, including maintaining files, validating codes and monitoring reporting.
  • Engaged in oversight of all billing .
  • Developed improved standard operating procedures to increase billing accuracy and cash flow.
  • Helped customers to bring accounts into good standing by implementing payment plans.
  • Resolved billing issues by applying knowledge and completing in-depth research.
  • Produced monthly and quarterly sales tax reports for each jurisdiction, prepared commissions and monitored bi-weekly payroll administration.
  • Set and reinforced consistent and compliant control and operational policies for accounts tracking, reconciliation and reporting.
  • Verified accuracy of accounting disbursements such as payroll and vendor payments.
  • Maintained current and accurate cash balances for all programs, departments and projects.
  • Evaluated historical, current and forecast data to determine opportunities for development and enhancement.
  • Oversaw preparation of corporate balance sheets, income statements and other financial reports.
12/2018 to Current
Real Estate Agent Haring Realty Mount Vernon, OH,
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Managed sales pipline by actively following-up with prospects and hot leads.
  • Met with people from different locations and evaluated needs to help clients realize personal real estate goals.
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
  • Advised prospective clients on current market activities and optimal buying or selling choices.
  • Increased customer satisfaction ratings by addressing issues effectively for speedy resolution.
  • Assisted clients homes, retail and entertainment space leases.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Verified accuracy of documentation and fund disbursements for sales.
  • Maintained current and accurate CRM database of prospective customers.
  • Planned and coordinated open house events to move properties.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Met and exceeded sales goals through consultative sales techniques and closing abilities.
  • Researched and determined competitive market price.
  • Assisted homeowners with relocation and moving services after sale of each home.
  • Scheduled home viewings with potential buyers.
  • Prepared forms needed for real estate transactions, including contracts, deeds, closing statements and leases.
  • Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
09/2018 to Current
Medical Biller, Medical Coder Pacific Medical Centers North Hollywood, CA,
  • Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
  • Documented and filed patient data and medical records.
  • Used Amaki and SIS Charts to record weekly statements, including expenditures and balances.
  • Answered phone calls and responded to questions regarding billing concerns and issues.
  • Maintained accurate and timely charge submissions utilizing electronic charge capture practices, including billing and account receivables (BAR) system and medical billing clearinghouse accounts.
  • Researched and communicated insurance requirements, including patient financial responsibilities and fee-for-service
  • Enforced compliance with organizational policies and federal requirements regarding confidentiality.
  • Read through patient health data, including histories, physician diagnoses and treatments to gain understanding for coding purposes.
05/2005 to 09/2015
Surgery Scheduling Coordinator Surgery Center Of Gilbert City, STATE,
  • Checked patient insurance and collected pre-authorizations from providers.
  • Distributed treatment and procedural information to patients.
  • Managed patient check-in and check-out procedures and processed payments.
  • Gathered current medical information and reviewed histories to gather details for surgeons.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Answered 60 average daily phone calls to schedule appointments and address patient inquiries.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Updated patient financial information to promote accurate record keeping.
Education and Training
Expected in 06/2000
High School Diploma:
Hawthorne High School - Hawthorne, CA
Expected in 12/2015
: Certified Biller And Coder
Carrington College - Phoenix - Phoenix, AZ
Expected in 12/2018
License: Real Estate Agent
Arizona Real Estate School - Gilbert,
  • Certified CBC, Carrington College - 2015

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School Attended

  • Hawthorne High School
  • Carrington College - Phoenix
  • Arizona Real Estate School

Job Titles Held:

  • Medical Billing Manager
  • Real Estate Agent
  • Medical Biller, Medical Coder
  • Surgery Scheduling Coordinator


  • High School Diploma
  • License

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