medical billing coder and collections specialis resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Education
Oakland University Auburn Hills, MI, Expected in 08/2024 ā ā Associate of Science : Medical Billing - :
IBMI Berlin - Germany, Expected in 06/2023 ā ā Certificate : Human Resources Management - :
IBMI Berlin, Germany, Expected in 04/2023 ā ā Certificate : Communication Skills Management - :
Skills
- Billing and payment processing
- Customer service support
- Multitasking Abilities
- Teamwork and Collaboration
- Attention to Detail
- Active Listening
- Relationship building
- Sales and marketing
- Issue handling
- Proficient in Dentrix, Eaglesoft, and Sunbit.
- Scheduling.
- Fast Learner.
- Billing management
- Tracking billing details
Certifications
Sunbit Certification.
Dentrix Certification.
Work History
Brigham And Women's Hospital - Business Office Coordinator
, , Bingham Farms, MI 05/2022 - 11/2022
, , Bingham Farms, MI 05/2022 - 11/2022
- Developed correspondence letters, memos and emails.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Maximized cash flow through optimal billing and collection processes.
- Attended meetings, seminars and workshops to enhance knowledge of bookkeeping functions and other job duties.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Belton - Dental Biller
, , West Bloomfield, MI 11/2021 - 03/2022
, , West Bloomfield, MI 11/2021 - 03/2022
- Organized accounts for financial audits and supported audit process.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Handled high volume calls and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Updated documentation, reports and spreadsheets with financial information.
ROCKY RIVER GARDENS REHABILITAION AND NURSING CENT - Freight Dispatcher ( Remote)
, , 05/2019 - 06/2021
, , 05/2019 - 06/2021
- Planned, assigned and directed 14 fleet drivers to promote successful deliveries and excellent customer service.
- Received and implemented management orders for daily work and special objectives.
- Monitored shipments to guarantee on-time delivery.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
- Used Google timesheet and other software tools to create documents and other communications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exceeded goals through effective task prioritization and great work ethic.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Murad Dental - Front Desk Coordinator
, , 01/2021 - 05/2021
, , 01/2021 - 05/2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Offered patients emotional and social support by listening, reading and playing non-strenuous games.
- Transported patients between rooms.
- Planned and fulfilled special holidays, birthdays and anniversaries to build memories for loved ones.
Company Name - Front Desk Patient Coordinator
, , Sterling Heights, MI 04/2020 - 12/2020
, , Sterling Heights, MI 04/2020 - 12/2020
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Created and maintained accurate and confidential patient files according to regulatory mandates.
- Compiled physical and digital documents, charts and reports to meet business and patient need.
- Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
- Taking x-rays for patients if needed.
- Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
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Resume Overview
School Attended
- Oakland University
- IBMI
- IBMI
Job Titles Held:
- Business Office Coordinator
- Dental Biller
- Freight Dispatcher ( Remote)
- Front Desk Coordinator
- Front Desk Patient Coordinator
Degrees
- Associate of Science
- Certificate
- Certificate
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