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Medical Billing and Collections Specialist Resume Example

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MEDICAL BILLING AND COLLECTIONS SPECIALIST
Summary

Dedicated Accounts Receivable Specialist with 4 years of professional experience in credit, collections and cash application. Expert in accurately posting payments via bank statements, lock box and credit cards to keep accounts current. Excited to bring talent, leadership and in-depth knowledge of accounts receivable to growing organization.

Skills
  • Payment management
  • Billing dispute resolution
  • Statement issuing
  • Credit and collections
  • Relationship development
  • Insurance billing
  • Organization
  • Customer service
  • Health Insurance
  • Investigative research
  • Adjustment posting
  • Bill processing
  • Administrative support
  • Inventory management
  • Problem resolution
  • MS Office
  • Cpt Coding
    • Experience
    Medical Billing Accreditation Consultants | South Orange, NJMedical Billing and Collections Specialist11/2015 - Current
    • Routinely contacted account holders with balances over 30 days past due to resolve delinquencies.
    • Interfaced with customers to bring accounts current with suitable repayment plans.
    • Oversaw disputes resolution and reconciliation for 2000+ client accounts.
    • Managed invoicing for organization through cash receipts processing, bank reconciliations and distribution of 50 invoices monthly.
    • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
    • Accepted and processed customer payments and applied toward account balances.
    • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
    • Methodically resolved active claims by analyzing possible discount violations, PODs, shortages, returns and related advertising.
    • Provided excellent service and attention to customers when face-to-face or through phone conversations.
    • Demonstrated self-reliance by meeting and exceeding workflow needs.
    SCI Sewing Collections | Unio, NJProduction M11/2013 - 09/2015
    • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
    • Inspected quality of finished products, making minor repairs to meet project expectations.
    • Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
    • Inspected finished products for quality and adherence to customer specifications.
    • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
    • Attended all company-offered training sessions to improve skills and learn operation of new machines.
    • Recorded production data in daily logs.
    • Assisted assessment of finalized product development to maintain QC standards.
    • Trained new employees on proper use of equipment to prevent accidents.
    • Examined final products to check conformance with quality and design standards.
    • Organized all project components on work tables according to work flow.
    International Food Ass | Morristown, NJExecutive Assistant09/2010 - 05/2013
    • Facilitated accurate schedule management and event coordination for senior leadership.
    • Addressed and responded to incoming correspondence.
    • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
    • Set up meeting and event logistics for senior management, including executives and board of directors.
    • Attended conferences in person and via e-conference format to represent organization and executives.
    • Approved travel expenses and reimbursement requests from managers and other administrative support professionals.
    • Restocked office and break room supplies to maximize team productivity.
    • Compared information and coordinated with other Executive Assistants to arrange accommodations, transportation and personal assistance, providing logistical support to visiting executives.
    • Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
    • Supported office needs including taking messages, scanning documents and routing business correspondence.
    • Obtained signatures for important financial and legal documents.
    • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
    • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
    • Detailed and arranged logistics for conferences and seminars, including travel arrangements and venue reservations.
    Hilton Theater - Broadway | New York, NYHead Usher08/2003 - 08/2010
    • Declined to admit patrons without ticket or unable to conform to house policies.
    • Responded to guest questions about current facility events and future offerings.
    • Determined authenticity and applicability of presented tickets.
    • Provided knowledgeable service when answering questions and greeted all customers with friendliness.
    • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
    • Complied with health and sanitation practices and procedures.
    • Helped patrons to assigned seats by giving directions and leading way with flashlight while lights were dimmed.
    • Improved operations by working with team members and customers to find workable solutions.
    • Recognized by management for providing exceptional customer service.
    • Improved customer satisfaction by finding creative solutions to problems.
    • Provided excellent service and attention to customers when face-to-face or through phone conversations.
    Education and Training
    Essex County College | Newark, NJAssociate of Applied Science in Paralegal Studies05/2015
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    Resume Overview

    Companies Worked For:

    • Medical Billing Accreditation Consultants
    • SCI Sewing Collections
    • International Food Ass
    • Hilton Theater - Broadway

    School Attended

    • Essex County College

    Job Titles Held:

    • Medical Billing and Collections Specialist
    • Production M
    • Executive Assistant
    • Head Usher

    Degrees

    • Associate of Applied Science in Paralegal Studies

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