Medical Billing Administrator Assistant resume example with 4+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
A Detail-oriented & Bilingual(Creole) professional with a focus on deadlines and the assurance that all tasks are handled efficiently and without errors. Confident and knowledgeable in data confidentiality and privacy practices when reviewing important information. An expert in handling customer complaints and comments.
Skills
Medicare and Medicaid process
Data analysis
Records Maintenance
Proficiency in Microsoft Word, PowerPoint, photoshop, adobe illustrator, Excel
Complaint resolution
Inbound and Outbound Calling
Medical terminology knowledge
Documentation and reporting
Financial Oversight
Work History
12/2020 to 04/2021Medical Billing/ Administrator AssistantComfort Medical | City, STATE,
Employed proven problem-solving techniques to resolve issues quickly and effectively.
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Reduced recordkeeping errors by efficiently and precisely handling all financial transactions, and accounts payable and receivable activities.
Maintained accurate, current, and compliant financial records by monitoring and addressing variances.
Collected, validated, and distributed batches and patient information to employees.
Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information.
Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
10/2019 to 12/2020Credentialing Coordinator/Customer serviceMCNA Dental | City, STATE,
Maintained accurate files, records, and credentialing documents in well-maintained databases.
Tracked expiration dates on documents and communicated with appropriate staff to avoid late filing.
Assisted with managed care auditing processes and performed internal file audits.
Communicated effectively with various parties each day using polished interpersonal and active listening skills.
Conducted primary source verifications such as background checks and board certifications.
Received and evaluated applications to look for missing and inaccurate information.
Enrolled providers and Medicaid, Medicare, and private insurance plans.
11/2015 to 10/2018Deliveries & Customer ServiceHome Depot | City, STATE,
Contacted customers prior to delivery to confirm and coordinate delivery times.
Interacted with customers to determine needs and opportunities for additional sales.
Completed rush deliveries on tight timetables to satisfy customer needs.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Processed payments and returns with accuracy and efficiency.
Answered customer telephone calls promptly to avoid on-hold wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Expected in 06/2022Associate of Science | Computer ScienceBroward College, Fort Lauderdale, FLGPA:
Expected in 06/2015High School Diploma | Coral Springs High School, Coral Springs, FLGPA:
Accomplishments
Supervised team of 5 artist for a renaissance festival competition.
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