Detail-oriented student with strong technical skills and the ability to learn concepts quickly. Ambitious student who has completed coursework in Health Care.
Excellent analytical skills Strong verbal communication
Cooperative team member Attention to detail
Outstanding interpersonal skills Energetic and organized
Microsoft Office, Excel, PowerPoint proficiency Customer service expert
Cheerful and energetic Adaptive team player
Cadiovascular Institute Of Northwest Florida | Panama City, FLMedical Biller & Former Medical Repceptionist04/2018 - Current
Managed all payments processing, invoicing and collections tasks.
Created highly organized filing system for account documents resulting in increased efficiency.
Completed and submitted appeals.
Added modifiers, coded narrative diagnosis and verified diagnoses.
Assessed billing statements for correct diagnostic codes and identified problems with coding.
Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
Addressed and responded to staff and client inquiries regarding CPT and diagnosis codes.
Identified professional development opportunities and delivered comprehensive, standardized and hands-on training to new staff.
Analyzed patients' encounter forms diagnosis codes to validate accuracy, completeness and specificity.
Reviewed and abstracted relevant clinical data from electronic medical records to select appropriate code for procedures.
Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
Collected, posted and managed patient account payments.
Performed insurance verification, pre-certification and pre-authorization.
Interviewed patients to collect medical information and insurance details.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy cardiology office with 9 providers.
Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
Took messages from patients and promptly relayed to appropriate staff.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Answered multi-line phone system and directed callers to requested personnel and departments.
Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Informed patients of financial responsibilities prior to rendering services.
Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Straightened up the waiting room so that it remained neat and organized.
Ensured that the phone was answered by the second ring and enthusiastically greeted all callers.
Processed patient payments and scanned identification and insurance cards.
Dillard's | Panama City, FLSales Associate08/2017 - 04/2018
Proven work experience as a Retail Sales associate, Sales associate or similar role.
Basic understanding of sales principles and customer service practices.
Proficiency in English and Basic Math skills.
Working knowledge of customer and market dynamics and requirements.
Track record of over-achieving sales quota.
Hands-on experience with POS transactions.
Familiarity with inventory procedures.
Solid communication and interpersonal skills.
A friendly and energetic personality with customer service focus.
Ability to perform under pressure and address complaints in a timely manner.
Availability to work flexible shifts.
Ro-Mo Photography | Panama City, FLPhotographer06/2017 - 08/2017
Covered multiple event at the Recreational Events.
Covered multiple action shots.
Edited photos for sale and displays.
Colquitt Regional Medical Center | Moultrie, GAPharmacy Technician Trainee05/2016 - 07/2016
Replenished merchandise shelves with items from the stockroom.
Performed store opening duties, including checking all equipment for proper functioning.
Entered new patient profiles and prescriptions into medication input software system.
Provided friendly customer service at prescription drop-off and pick-up counters.
Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
Education and Training
Mosley High | Lynn Haven, FL, BayHigh School Diploma2017
Gulf Coast State College | Panama City, FLSome College (No Degree)