medical biller accounts receivable resume example with 14+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

  • Critical Thinking
  • Reviewing Patient Information
  • Multitasking and Organization
  • Adding, Calculating and Billing Machines
  • Billing and Collections Procedures
  • Time Management
  • Categorizing and Classification
  • Accounts Payable and Accounts Receivable
  • Verbal and Written Communication
  • Billing Data Verification
  • Past Due Balance Management
  • Patient Account Reviews
  • Teamwork and Collaboration
  • Claim Processing
  • Medical Terminology
  • Medicare and Medicaid Knowledge
  • Work Prioritization
  • Spreadsheet Tracking
  • Benefits Verifications
  • CMS-1500 Billing Forms
  • ICD-10
Work History
04/2015 to Current
Medical Biller, Accounts Receivable The Paradies Shops Sacramento, CA,
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Assessed data and information to verify entry, calculation and billing code accuracy.
  • Input financial data and produced reports using [Software].
  • Recorded deposits into [System], reconciled monthly bank accounts and tracked expenses.
  • Adhered to established standards to safeguard patients' health information.
  • Managed billing calendar and scheduled claims for payments.
  • Delivered timely and accurate charge submissions.
  • Prepared accounts with past due balances and transferred those cases to collection agency.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Filed and updated patient information and medical records.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Collected payments and applied to patient accounts.
  • Gathered information from multiple sources to simplify billing and organize accounts.
  • Orchestrated medical coding, payment posting, accounts receivables and collections.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Posted payments and collections on regular basis.
10/2013 to 06/2015
Server/Bartender Radnet Rockville, MD,
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
04/2012 to 03/2013
Front Desk Medical Receptionist Alcatraz Cruises Denver, CO,
  • Trained new staff on correct procedures, compliance requirements and performance strategies.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Managed front desk maintenance of client records and lab data.
  • Responded to telephone, email, and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
  • Resolved guest complaints by addressing issues with rooms promptly.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Completed clerical duties and tasks for clinic administration.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Completed and filed financial documentation for accounting purposes.
12/2007 to 04/2012
Restaurant Supervisor Portillos City, STATE,
  • Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Coordinated promotion of special menu items, motivating wait staff to increase sale of new specials and bundles.
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Monitored adherence to corporate policies, procedures, and standards as well as industry health and safety regulations.
  • Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
  • Effectively scheduled and distributed work assignments in alignment with operational and customer needs.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Organized implementation of new banners, displays, and menus.
Expected in 05/2010 to to
High School Diploma:
Hinckley Big Rock High School - Hinckley, IL,

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Resume Overview

School Attended

  • Hinckley Big Rock High School

Job Titles Held:

  • Medical Biller, Accounts Receivable
  • Server/Bartender
  • Front Desk Medical Receptionist
  • Restaurant Supervisor


  • High School Diploma

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