medical biller resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

  • Itemized Statement Preparation
  • Discrepancy Resolution
  • Cost Tracking
  • Categorizing and Classification
  • Invoicing
  • Month-end reporting
  • Account verification
  • Collections
  • Team Training
  • Strategic planning
Work History
08/2021 to 01/2022
Medical Biller Bristol Hospice Pleasanton, CA,
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Posted payments and collections on regular basis.
  • Filed and updated patient information and medical records.
  • Collected payments and applied to patient accounts.
  • Reviewed patient records, identified medical codes and created invoices for billing purposes.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Created policies and procedures for growing business.
05/2021 to 08/2021
Behavior Technician Community Action Program For Central Arkansas Kensett, AR,
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Established collaborative relationships with patients through consistent and meaningful communication.
  • Communicated back to nurses and therapists regarding patient performance and condition.
  • Recorded and maintained patients' attendance in client records.
11/2020 to 05/2021
Supervisor Arby's, Llc Pensacola, FL,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
08/2020 to 11/2020
Phone Agent Construction Data Company Norcross, GA,
  • Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
  • Collected confidential financial information from clients to construct comprehensive financial plans.
  • Interacted with clients on regular basis to quickly alleviate issues and provide status reports.
  • Surveyed customers by phone to promote products and services that would best fit needs.
  • Pleasantly greeted customers on phone and asked open-ended questions to determine reason for call.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
04/2020 to 08/2020
Document Processing Specialist United Natural Foods Inc Anniston, AL,
  • Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
  • Worked with internal staff to process documents and sent for closing.
  • Maintained document control system and updated work instructions, procedures and associated databases.
  • Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
  • Assisted with document troubleshooting and recovery of corrupt documents and files.
  • Handled my own schedule to ensure correct timeframe for legal documents.
04/2019 to 08/2019
Account Specialist Discover Student Loans City, STATE,
  • Prospected for new customers in target areas or demographics to bring in new business.
  • Set up new customer accounts and updated existing profiles with latest information.
  • Adhered to standards of quality and service as well as all compliance requirements.
  • Assisted with foreign students to apply for student loans in the United States of America.
  • Reviewed account activity to assess financial status and evaluate discrepancies.
  • Completed routine and complex account updates to resolve problems.
11/2010 to 07/2017
Girl Scout Girl Scouts Of Utah City, STATE,
  • Encouraged participation in camp activities and guided troop members in safe adventures.
  • Delivered programming in line with organizational policy to members of newly-established troop until well-established and ready for independent operation.
  • Participated in group activities, emphasizing making camp fun for campers, teaching skills, providing encouragement and facilitating opportunities of interaction between campers.
  • Assisted in developing and implementing program ideas, planned activities for units and evaluated program quality.
  • Fostered positive personal connection with each troop participant and cultivated social connections and sense of solidarity.
  • Administered basic first aid and medications per organizational guidelines, documenting incidents and communicating details to camp director.
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
Expected in to to
Bachelor of Science: Psychology
Weber State University - Ogden, UT
Expected in 06/2018 to to
High School Diploma:
Innovations Early College High School - Salt Lake City,
Expected in 05/2018 to to
Associate of Science: General Studies
Salt Lake Community College - Salt Lake City, UT,
  • Girl Scouts of Utah
  • Human Rights Campaign
  • Utah Pride Center

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Resume Overview

School Attended

  • Weber State University
  • Innovations Early College High School
  • Salt Lake Community College

Job Titles Held:

  • Medical Biller
  • Behavior Technician
  • Supervisor
  • Phone Agent
  • Document Processing Specialist
  • Account Specialist
  • Girl Scout


  • Bachelor of Science
  • High School Diploma
  • Associate of Science

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