Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • Team sport
  • Willing to learn new things
  • Love being around other people
  • Good at communicating
  • Love caring for others
  • Medical billing
  • Specimens collection and processing
  • Wound care and irrigation
  • Able to lift [Number] pounds
  • Charting expertise
  • Patient scheduling
  • Venipuncture and phlebotomy
  • Documentation procedures expert
  • [Type] coding
  • Advanced anatomy knowledge
  • Stocking supplies
  • Data entry
  • Working collaboratively
  • Decision-making
  • Understands medical procedures
  • Professional bedside manner
  • Proper sterilization techniques
Medical Assistant Student Intern, 04/2021 to Current
Andover Public SchoolsAndover, MA,
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Communicated with medical transcriptionists regarding patient medical records.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Prepared, reviewed and submitted patient statements to determine factual accuracy.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Sterilized medical equipment after each procedure.
  • Supervised both clinical and administrative duties in medical office setting, including [Task] and [Task].
  • Positioned patients for optimal comfort prior to procedures.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Answered appointment calls to streamline office operations.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Assisted with technical treatments and entered information within patient records and charts.
  • Identified operational improvements to drive efficiency and quality of care.
  • Completed clinical documentation in accordance with agency guidelines.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Tested and repaired medical testing equipment to maintain safety and accuracy.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
  • Evaluated and reported current equipment inventory to appropriate sources.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Communicated with patients by phone and via written correspondence.
  • Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Used [Type] software to process patient payments and update accounts.
  • Recorded vital signs and medical history for [Number] patients each [Timeframe].
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Printed and filed examination data records according to HIPAA patient standards.
COVID-19 Contact Tracer, 03/2020 to 08/2020
Grand Canyon School DistrictGrand Canyon, AZ,
  • Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
  • Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining.
  • Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy.
  • Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented all contact attempts and timeframes.
  • Produced and distributed brochures, flyers and packets covering topics such as infant mortality risk factors and chronic diseases.
  • Answered calls and interacted with community members to provide information on advocacy services.
  • Helped people enroll in programs, arrange transportation and coordinate paperwork.
  • Received processed and tracked patient documentation with speed and accuracy.
  • Created and oversaw training courses focused on team and community education.
  • Assisted individuals with navigating health care systems, appointments and classes.
  • Delivered healthy living and disease management information to specific population groups.
  • Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.
  • Performed site evaluations, customer surveys and team audits.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
Preschool Teacher, 06/2017 to 03/2020
Creative Kids Learning CenterCity, STATE,
  • Organized and led activities to promote physical, mental and social development.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Promoted good behaviors by using positive reinforcement methods.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Enforced behavior expectations at all times.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Distributed quarterly progress assessments and milestone reports to each parent.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Taught children foundational skills such as colors, shapes and letters.
  • Led support groups to help parents regain and improve parent-child bond.
  • Promoted good behaviors by using positive reinforcement methods with children.
  • Worked closely with site director, family care workers, classroom teaching team and other specialists.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Observed children to record development.
Education and Training
High School Diploma: , Expected in 05/2017
Southmoore High School - Moore, OK
CMA: Medical Assisting, Expected in 05/2020
Moore Norman Technology Center - Norman - Norman, OK
  • Taken vital signs
  • EKG
  • Women’s health
  • Nutrition
  • Vinapuncture, capillary puncture
  • Children vital signs
  • Documenting
  • Referrals
  • Authorizations
  • Phone calls
  • Patient conversations
Bachelor of Arts: Business Administration, Expected in 2013
San Francisco State University - San Francisco, CA

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School Attended

  • Southmoore High School
  • Moore Norman Technology Center - Norman

Job Titles Held:

  • Medical Assistant Student Intern
  • COVID-19 Contact Tracer
  • Preschool Teacher


  • High School Diploma
  • CMA

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