Friendly, reliable, and hardworking professional, with a background in clinical settings; successful at using exceptional customer service and prior experience to consistently maintain the highest standards of service.
Current State Board Issued Esthetic License in NV
Safety and sanitation training
Excellent team player
Proficient in MyAestheticsPro, Allscripts, Nextech, Practice Fusion, Care360, Misys Tiger, Nirvana, as well asvarious POS Software(s)
Certified in VENUS Concept Equipment- Legacy, Versa & Viva
Familiar with SkinCeauticals, Image, Neocutis and Obagi product line(s)
Waxing and laser hair removal
Medical Aesthetics Intern, 2016
to 2017 THE Medical Spa – Henderson,
Completed a six month internship to maintain current knowledge of the beauty, health and wellness industry and growing trends in esthetic modalities.
Treat client's skin to maintain and improve it's appearance, using specialized products, techniques and machines, such as: Microdermabrasion and Chemical Peels, Body Contouring Treatments, Laser Hair Removal and various IPL Treatments.
Exercise knowledge and expertise in skin health, perform skin analysis, discuss procedures and treatment options, recommend maintenance regimens and retail products for post treatment care/at-home usage.
Administrative tasks, i.e. product inventory checks, charting and consultations.
Sterilize equipment, clean work areas, stock treatment rooms, participate in continuing education classes
Fostered a friendly, warm and exceptional customer experience.
Perform, on average 20-25 IPL, body contouring, and skin care procedures per week.
Care Coordinator, 2012
to 2013 Signature Institute of Aesthetic Sculpting – Henderson,
Assisted with in-office outpatient surgical procedures, and then sterilization of surgical equipment
Managed multiple provider schedules, checked patients in/out, payments, lab results, called in prescriptions, transcribed doctor\'s chart notes/dictations, and verified insurances as well as obtained preauthorization/benefits for surgery.
Prepared electronic patient charts, pre-admissions and consent forms as necessary.
Maintained strict patient and physician confidentiality.
Scheduling/ Insurance Verification, 2009
to 2011 Green Valley OB/GYN – Henderson,
Managed 12-line switchboard, demographic input, transitioned from paper to electronic forms/charts within practice, scheduled patient appointments
Verified patient insurance coverage for a 6 providers practice, treatment plans, co-pays, and integrated/organized multiple systems.
Precisely evaluated and verified benefits and eligibility,billing/ reimbursement/ collections, and pre-certification requirements.
Examined patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.
Spa Coordinator, 2006
to 2009 Wholistic Healing Center – Castle Rock,
Maintained high-volume schedules for holistic practitioners/esthetic appointments professionally and politely.
Coordinated all aspects of guest services, including general filing/admin. duties, supply monitoring and facility maintenance.
Promoted and sold packages/products for client upgrades, utilized guest feedback in order to drive repeat business and increase service and retail sales.
Prepared all opening/closing duties to ensure all monies and services were accounted for, and recorded inventory sales into the spa\'s weekly income report.
Restocked linen and laundry in all areas of the spa.
Maintained a solid knowledge base of all spa products and services.
Cleaned spa according to State of Colorado safety and sanitary regulations.
Certificate of Completion: Esthetics,
2012 College of International Esthetics - Arvada,
Certificate of Completion: Esthetics,
2012 Aveda Institute - Denver,
Bachelor of Science: Business Management ,
2007-2009 Metropolitan State University of Denver - Denver,