Medical Graduate, Bachelor Degree Of Medicine and Surgery, Native Arabic speaker.
Adaptable health care administrator accustomed to the integration of new health care delivery systems and
restructuring of work in an increasingly complex regulatory environment. Successful health care administrator
with 5 years designing and implementing regulatory compliance systems and guidelines.
Well-trained Medical Advisor / Advocate offering vast experience in medical operations, excellent interpersonal
communication skills and the organizational savvy to run a hospital facility smoothly.
Adaptable health care administrator accustomed to the integration of new health care delivery systems and
restructuring of work in an increasingly complex regulatory environment.
skills
Strong presentation skills strong experience with EMR Software and EPIC
Effective staff coach Interpersonal and communication skills.
Planning and development Experienced Medical Knowledge
Accomplished leader
Knowledge of Medicaid statutes and regulations
Quality improvement competency
Medicaid Management Information Systems
Independent judgment and decision making
Promotes positive behavior
Work History
Medical Advisor, 02/2016 - Current Eli Lilly And Company – Chandler, AZ,
Embassy Of The State Of Qatar Washington, DC As a Medical Advisor I’m responsible of all Qatar citizen patients / Diplomats who seeks treatment in the US, I manage intake process of patient who are sponsored by the ministry of Health in Qatar, I review medical reports, discuss with Higher medical committee how I refer the case based on diagnosis ranking of Hospitals in the US, accordingly I distribute the case to the appropriate specialized Hospital so they can get the best treatment options, I follow the US Hospital rankings closely, I manage our patients treatment plan with Hospitals, authorize coverage ,follow up with the medical team in the USA and overseas,Also I am responsible for their financial coverage, provide their medications, transportation, travel and pay hospital bills,I also work between clinical research ,marketing and sales departments as well as the remaining departments that includes Military Attache, Cultural also Diplomats patients.On behalf of the medical Attache I\\\'m authorized to express and share authoritative opinions and answers medically and scientifically based questions, I’m required to travel all over the states to check on best Hospital and close all business relationship deals.
I am responsible for the review and follow up of all complex cases (big claims), coordination of air ambulance service, review of medical records, support of the Medical Coordinators and Claims Processing Team Managers as well as the controlling of claims costs.also On behalf of the medical Attache I am authorized to express and
share authoritative opinions and answers medically and scientifically based questions, I am required to travel
all over the states to check on best Hospital and close all business relationship deals.
Patient Relationship & business development Manager, 02/2015 - 02/2016 Corizon Health – Ionia, MI, United States
Develops and administers policies and procedures that provide a high level of quality care and services for
patients and their families, I Manage all international patient from around the world who came to the USA for
medical care.
Ensure coordination of communication between patients and families and medical staff
Provide patients and families with information on hospital services, procedures and protocols
Interview patients or families to determine nature of care needed and direct them to the concerned
health care providers
Respond to patient inquiries regarding physicians and services
Create and maintain liaison with insurance companies to inquire about payable or paid claims
Analyze and interpret patient account data and facilitate payments
Post patient demographic and financial entries into predefined hospital database
Respond to patients complaints regarding hospital services and ensure that concerns are handled properly
Teach patients to use health care equipment on their own or in a home environment
Assist patients with problems associated with hospital registration and admission
Compile financial data and perform financial analysis assessments of uninsured patients
Provide support by establishing payment arrangements for uninsured or underinsured patients
Ensure that all concerns and complaints are directed to the concerned personnel with a hospital
Perform crisis intervention duties with a view to facilitate resolutions
Schedule meetings with patients or family members and ensure that corresponding physician or hospital
staff\\\\'s availability
Effect change within the hospital system to ensure that patient experience is enhanced
Suggest improvements to present hospital systems in a bid to make the system more workable
Provide feedback to patients and families regarding their concerns and complaints.
Patient Care Assistant, 10/2012 - 04/2015 Embassy Of The State Of Qatar – City, STATE,
Compassionate and understanding as well as possessing cultural awareness As part of my Interpretation
skills I work with Non-English speaking patients in hospitals, physician\\'s offices, clinics, rehabilitation
facilities, nursing homes and mental health clinics.
Conduits between patients and medical professionals by
listening to the professional and orally translating information into a patient\\'s native language in layman\\'s
terms.
I translate the patient\\'s response back to the professional, using proper medical terminology.
Such
information as the reason for a medical visit, past medical history and family medical history, as well as
explaining medical and surgical procedures, giving medical care instructions, providing drug information
and scheduling follow-up appointments.
During the visit, cultural misunderstandings between a
professional and patient may occur.
So I must anticipate these events and try to avoid them so no conflict
can occur.
always certain about being privy to sensitive information, Always certain about being privy
to sensitive information and must maintain patient's confidentiality at all times.
Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by
providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin
breakdown, rehabilitation and safety.
Education
Bachelor of Science: Medicine and Surgery, Expected in 2009 - Khartoum College Of Medical Sciences - Khartoum, Sudan GPA:
Accomplishments
Observer-ship Internal Medicine (Providence Hospital, Washington , DC 2013)
Sunshine African Medical Organization (organizer) (SUDAN, 2004-2009).
Assisting Doctor at local field trips
in crisis locations giving appropriate treatments and supports to Women and children who suffers critical
illnesses such as Malnutrition, HIV and Ebola and victims of war in the south and west regions.
Sudan,
2005-2009).
International Medical Conferences held in Sudan as an organizer (Sudan, 2005-2008).
Medical
Student Training (Khartoum Teaching Hospital-Sudan, 2004-2005).
Medical Internship Training (Bashaier
Teaching Hospital-Sudan, 2005-2008) Taking history, Performing physical exam, writing prescriptions,
Attending Morning meetings, serving in both inpatient and outpatient setting.
Medical training (New Jeddah
Clinic Hospital) department of surgery Jeddah Saudi Arabia (2008-2009).
During my internship (April-
2010-November 2011) I worked in orthopedic surgery, Colorectal Surgery, Geriatrics, Pediatric Medicine,
Endocrinology, OBGYN, Cardiology and Respiratory, Emergency, Renal medicine and relief.
I have had
experience being on call, doing night shift-work has also had placements at rural hospitals, which have
showed me different medical environment.
certifications
First Aid Certification
Licensed/Certified:
1- Certificate Of Full Registration Sudan Medical Council 02/19/2012
2-Certificate Of Good Standing Sudan medical council 08/30/2012.
Skills
Strong presentation skills
Planning and development
Knowledge of Medicaid statutes and regulations
Independent judgment and decision making
Fluent in Arabic / English
HIPPA Certification
Exceptional communicator
Clinical Study Reports
Excellent Oral
Effective staff coach
Savvy negotiator
Quality improvement competency
Dedicated to integrity
Microsoft Office proficiency
Advanced experience in EMR and EPIC system.
Mentoring
Oral And Written Communication
Patient Safety
Certifications
Medical Office Manager Certificate
HIPAA for Health Care Workers
BLS certification.
Full Registration , Sudan Medical Council..
Good Standing Certification Sudan Medical Council.
Membership of Sudanese American Medical Association.
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School Attended
Khartoum College Of Medical Sciences
Job Titles Held:
Medical Advisor
Patient Relationship & business development Manager
