LiveCareer-Resume

medical administrative support assistant resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Recent graduate with excellent research, technical skills. Detail-oriented and able to learn new concepts quickly. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.

Skills
  • Multi-Line Phone Operations
  • Charting and Clinical Documentation
  • Appointment Scheduling
  • Medical Charting
  • Problem-Solving
  • Verbal and Written Communication
  • Critical Thinking
  • Cleaning and Sterilizing
  • Organization and Time Management
  • Medical Report Preparation
  • Detail-Oriented
  • Customer Service
  • Time Management
  • BLS Certified
  • Administrative Support
  • HIPAA Compliance
  • Medical Records Verification
  • Computer Proficiency
  • Patient Health Information Access
  • Office Coordination
Experience
Medical Administrative Support Assistant, Sep to Current
Veterans Health AdministrationOakland Park, FL,
  • Documented and responded to incoming correspondences to address questions.
  • Directed patient flow during practice hours, minimizing wait times.
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Maintained current, organized and efficient office inventories.
  • Verified insurance coverage, obtained preauthorizations and updated charts in MHS Gensis.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff.
  • Compiled physical and digital documents, charts and reports.
  • Triaged incoming patients by assessing conditions and modified schedules to handle more severe concerns quickly.
Medical Administrative Specialist, 11/2007 to 09/2015
Veterans Health AdministrationOakland, CA,
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Oversaw collection of admission, billing and processing documents to meet organizational expectations.
  • Organized, distributed and replenished office supplies to keep department running efficiently.
  • Documented and responded to incoming correspondences to address questions.
  • Updated group medical records and technical library to promote smooth office operations.
  • Compiled physical and digital documents, charts and reports.
  • Answered phone calls to provide assistance, information and medical personnel access.
Medical Administrative Specialist, 05/2004 to 10/2007
Inland Urgent CareMenifee, CA,
  • Managed physician calendar, scheduling patient appointments and procedures.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Maintained current, organized and efficient office inventories.
  • Verified insurance coverage, obtained preauthorizations and updated charts in CHCS/Essentris
  • Reached out to patients day before scheduled appointments to confirm times and instructions.
  • Triaged incoming patients by assessing conditions and modified schedules to handle more severe concerns quickly.
  • Compiled physical and digital documents, charts and reports.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Answered phone calls to provide assistance, information and medical personnel access.
Medical Administrative Assistant, 02/2003 to 04/2004
Tripler Army Medical CenterCity, STATE,
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Updated patient accounts and information daily.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Documented and responded to incoming correspondences to address questions.
  • Maintained current, organized and efficient office inventories.
  • Compiled physical and digital documents, charts and reports.
  • Oversaw collection of admission, billing and processing documents to meet organizational expectations.
  • Scheduled patient appointments, accounting for physician availability and optimal patient loads.
  • Updated group medical records and technical library to promote smooth office operations.
Education and Training
Bachelor of Science: I/O Phsychology, Expected in 01/2023 to University of Pheonix - Arizona,
GPA:
  • 2021 - Dean's List
  • 3.54 GPA
  • Additional Coursework in Human Resource Management, Innovative Leadership, Social Psychology, Theories of Behavior, Diversity/Cultural factors, Health & Wellness, Survey of Research & Statistics, Positive Psychology, Statistical Reasoning In Psychology, Survey of Research and Statistics and Human Nutrition
  • Nominated for National Honors Society Recipient
High School Diploma: , Expected in 06/2002 to Mililani Highschool - Mililani, HI,
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Pheonix
  • Mililani Highschool

Job Titles Held:

  • Medical Administrative Support Assistant
  • Medical Administrative Specialist
  • Medical Administrative Specialist
  • Medical Administrative Assistant

Degrees

  • Bachelor of Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: