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Medical Administrative Assistant Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Resourceful [Job Title] adept at keeping office operations smooth and efficient. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Brings background in [Type] settings over [Number] years to handle patient needs.

Seasoned [Job Title] adept at managing diverse medical administrative needs in high-volume, patient-centered settings. Proficient in coordinating charts, collecting payments and managing forms. Highly organized and resourceful with excellent judgment and multitasking abilities.

Tech-savvy [Job Title] with experience supporting [Number] physicians in busy medical office. Expertise includes verifying insurance coverage, records reviews and schedule maintenance. Detail-oriented approach to maintaining extensive patient record data.

Customer service-oriented Administrative Assistant skilled in greeting patients, scheduling appointments and preparing patient charts.

Team-focused Medical Administrative Assistant bringing [Number] years if experience in healthcare environments. Knowledgeable about insurance and medical office management. Consistently builds positive relationships with patients, staff and other providers.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Multi-line phone operations
  • Charting and clinical documentation
  • Prioritizing patients
  • 10-key proficiency
  • Technologically savvy
  • Patient scheduling
  • Problem resolution
  • Conflict resolution
  • Time management
  • Decision-making
  • Reliable and trustworthy
  • Critical thinking
  • Organizational skills
  • Microsoft Office
Experience
10/2019 to Current
Medical Administrative Assistant Veterans Administration Providence, RI,
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Updated group medical records and technical library to support smooth office operations.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Enhanced office efficiency by managing file organization and pursuing opportunities to streamline procedures.
  • Updated patient accounts and information daily.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Oversaw collection of admission, billing and processing documents to meet organizational expectations.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Reached out to patients day before scheduled appointments to confirm times and instructions.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Addressed, documented and responded to incoming correspondences to address client queries.
  • Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
  • Reviewed, updated and produced financial documentation like invoices and reports.
  • Confirmed patient information, collected copays and verified insurance.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Completed daily list of insurance verifications, including [Type] and [Type] for scheduled appointments.
  • Reached out to patients to obtain payments and clear outstanding balances.
03/2016 to 08/2019
Intelligence Analyst Bp New York City, NY,
  • Supported operational planning and execution of intelligence operations (IO) and military information support operations (MISO), including liaising with other intelligence agencies and operational forces in contribution of future and daily operations.
  • Collected, reviewed and processed intelligence information for senior personnel.
  • Prepared briefs and intelligence presentations for [Job title].
  • Conducted and supported analysis of information operations (IO) intelligence related to political, economic, social, cultural, physical, geographic, technical or military issues in specific foreign countries.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
10/2009 to 03/2016
Intelligence Analyst Bp Shreveport, LA,
  • Checked clearances and eligibility of more than [Number] personnel each [Timeframe].
  • Developed and distributed intelligence products focused on field operations.
  • Supported operational planning and execution of intelligence operations (IO) and military information support operations (MISO), including liaising with other intelligence agencies and operational forces in contribution of future and daily operations.
  • Contributed to and supported strategic and operational planning teams developing information operations (IO) and military information support operations (MISO) organizational, personnel, equipment and fiscal resourcing concepts.
  • Collected, reviewed and processed intelligence information for senior personnel.
  • Prepared briefs and intelligence presentations for [Job title].
  • Conducted and supported analysis of information operations (IO) intelligence related to political, economic, social, cultural, physical, geographic, technical or military issues in specific foreign countries.
  • Handled all delegated tasks, including [Task] and [Task].
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
06/2004 to 10/2009
Intelligence Analyst Bp Baton Rouge, LA,
  • Gathered details about the enemy, including notable strengths, troop movements and group activities.
  • Checked clearances and eligibility of more than [Number] personnel each [Timeframe].
  • Developed and distributed intelligence products focused on field operations.
  • Supported operational planning and execution of intelligence operations (IO) and military information support operations (MISO), including liaising with other intelligence agencies and operational forces in contribution of future and daily operations.
  • Contributed to and supported strategic and operational planning teams developing information operations (IO) and military information support operations (MISO) organizational, personnel, equipment and fiscal resourcing concepts.
  • Collected, reviewed and processed intelligence information for senior personnel.
  • Prepared briefs and intelligence presentations for [Job title].
  • Conducted and supported analysis of information operations (IO) intelligence related to political, economic, social, cultural, physical, geographic, technical or military issues in specific foreign countries.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Handled all delegated tasks, including [Task] and [Task].
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
Education and Training
Expected in
: Psychology
American Military University - ,
GPA:
Expected in 05/2004
High School Diploma:
Hudson High School - Hudson, WI
GPA:

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Resume Overview

School Attended
  • American Military University
  • Hudson High School
Job Titles Held:
  • Medical Administrative Assistant
  • Intelligence Analyst
  • Intelligence Analyst
  • Intelligence Analyst
Degrees
  • Some College (No Degree)
  • High School Diploma