medical administrative assistant resume example with 14+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
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Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 12 years. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.
Team-oriented Medical Administrative Assistant offering 12 years of experience. Proficient in all areas of clerical work, skilled at building long-lasting relationships and assisting with basic patient care. Trained in Medical treatment and patient care.
Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in fast-paced environments. Versed in supporting high-volume administrative operations and fostering continuous satisfaction
Highly organized Medical Administration knowledgeable about healthcare processes and administrative requirements. Qualified to handle insurance documentation, update charts and manage business correspondence. Pursued opportunity to learn spanish to enhance support of all populations.
Medical Administrative Assistant adept at verifying insurance coverage, reviewing records, scheduling exams and updating donor information. Background supporting up to 40 physicians in busy medical office setting. Certified in ICD-9 and ICD-10 coding.
Patient-focused Medical Administrative Assistant with more than 12 years of experience working in busy medical office serving diverse populations. Expert in insurance coding, claims and accounts receivable. Sound skills in Microsoft software appointment scheduling software.
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in ESR.
Experienced Medical Administrative Assistant excelling for 12 years in digital information management, patient record maintenance, efficient appointment scheduling and insurance negotiations. Approached guest services with calm demeanor leading to unmatched patient care and customer loyalty.
Capable Medical Administrator adept at handling all medical administrative needs for busy practice. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills.
Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in Customer Service environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills.
Proactive Medical Administrative Assistant consistently handling such tasks as efficient scheduling, data management and insurance billing tasks over professional course of 12 years. Partnered successfully with patients as primary negotiator with insurance companies to reduce medical bills 100% on average. Additional skills include data entry and digital record maintenance.
Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration with over 12 years in nursing industry. Trained in Microsoft with excellent customer service and patient care skills.
Hardworking Medical Administrator brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Enthusiastic Medical Administrator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of training and Motivated to learn, grow and excel in Medical.
Reliable employee seeking Medical Administrator position. Offering excellent communication and good judgment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
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Center For Specialized Services – Saint Louis, MO,
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Audited customer files to verify medical necessity and satisfaction of coverage criteria.
- Prepared and maintained accurate digital health records for patients.
- Provided educational documents and pamphlets to patients.
- Kept organized documentation of prescription refill information for office of 20-40 physicians.
- Completed billing and coding duties to handle submitted claims.
- Reviewed physician letters and corrected grammar and spelling errors.
- Converted paper charts into digital files and uploaded to EMR system.
- Enhanced office productivity by handling high volume of callers per day.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Established relationships with Medicare, Medicaid and private insurance providers to resolve billing issues effectively.
- Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Prioritized incoming patients by degree of injury or illness.
- Completed and filed financial documentation for accounting purposes.
- Developed and managed accurate and confidential patient records.
- Advocated for patients through conversations with insurance representatives.
- Contacted patients regarding unpaid and underpaid accounts to resolve issues.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Conducted insurance verification and preauthorizations and managed patient charts.
- Communicated with patients regarding payments on outstanding accounts.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Supported office staff and operational requirements with administrative tasks.
- Maintained current and accurate medical records for patients.
- Called patients to confirm scheduled appointments day in advance.
- Scheduled surgeries for multiple surgeons and booked operating rooms.
- Organized patient files and streamlined operations to improve efficiency.
- Supported providers in outpatient medical office through coordinating administrative operations.
- Coordinated customer service, patient scheduling and billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed financial documentations such as expense reports and invoices.
Starkey Inc. – Wichita, KS,
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Obtained client medical history, medication information, symptoms and allergies.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Assisted coworkers in switch from our old software to ESR and completed subsequent training sessions in 2 days.
- Maintained best-in-class standards for individualized care in 10-bed unit by continuously checking in with patients and families and quickly providing care.
- Checked supply availability and laid out instruments for 20-40 patient rooms.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Facilitated personal hygiene management, feeding and ambulation.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Starkey Inc. – Wichita, KS,
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Obtained client medical history, medication information, symptoms and allergies.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Facilitated personal hygiene management, feeding and ambulation.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Take 5 Oil Change – Huntsville, TX,
- Contributed to team success by completing jobs quickly and accurately.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
- Sought out ways to go above and beyond job requirements.
- Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
- Coordinated work of project dedicated to raise awareness of need, applying strong project and team leadership to enhance success.
- Operated register to process payments and collect cash payment for order totals.
- Continuously checked products for quality assurance according to strict guidelines.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Participated in cross-functional team-building activities.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Lifted, stacked and transported boxes using hard cart and forklift.
- Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
- Operated material moving equipment to move heavy loads and maintain production levels.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Operated production machinery safely to reduce workplace accidents.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Learned all required tasks quickly to maximize performance.
- Created appealing displays for routine arrangements and special promotions.
- Worked different stations to provide optimal coverage and meet production goals.
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- Resolved issues quickly to maintain productivity goals.
- Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.
- Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
- Developed strong cooperative relationships with coworkers and managers.
- Achieved training new employees by completing training classes, good customer service with accuracy and efficiency.
- Documented and resolved employee conflicts which led to a positive results.
- Resolved product issue through consumer testing.
- Achieved positive results through effectively helping with training.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 10 in the development of handwashing project.
- Certified Nursing Assistant , Department of Defense - 07/2009-01/2021
- CPR
- BLS
- HPPA
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Resume Overview
School Attended
- Everest College Colorado Springs
- Davis Applied Technology College
- Clear Field Job Corps Center
Job Titles Held:
- Medical Administrative Assistant
- Certified Nursing Assistant
- Certified Nursing Assistant
- Team Member
Degrees
- Medical Assistant
- Certified Nursing Assistant
- Certified Nursing W
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