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medical administration assistant resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 12 years. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input. Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in Hospital and Clinical environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills. Meticulous Medical Administrative Assistant with 2.5 years in appointment scheduling, customer service, front office duties and insurance negotiations. Areas of expertise additionally include billing, coding, record management and patient follow-up communications. Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 2.5 years. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.

Skills
  • Financial Documentation
  • Technical Library Maintenance
  • Operational Requirements
  • Multi-Line Phone Systems
  • BLS Certified
  • Family Medicine
  • HIPAA Guidelines
  • Office Supplies and Inventory
  • Organization and Time Management
  • Taking Messages
  • Prescription Refills
  • Prioritizing Patients
  • Team Goals
  • Insurance Authorizations
  • Patient Referral
  • Patient Admission
  • Office Management
  • Medical History Review
Education
Duke University Durham, NC Expected in 08/2012 Nurse Assistant 2 : Nurse Assistant 2 - GPA :
Roanoke-Chowan Community College Ahoskie, NC Expected in 06/2000 Nurse Assistant 1 : Nurse Assistant - GPA :
Accomplishments
Work History
Veterans Health Administration - Medical Administration Assistant
Bettendorf, IA, 02/2020 - Current
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Conducted insurance verification and preauthorizations and managed patient charts.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Supported office staff and operational requirements with administrative tasks.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Supported providers in outpatient medical office through coordinating administrative operations.
Hca - Health Unit Coordinator
Payson, UT, 10/2010 - 01/2020
  • Assisted with processing patient admissions, transfers and discharges.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Responded to patient call lights to expedite appropriate follow-through.
  • Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized patient files and streamlined operations to improve efficiency.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Received and routed laboratory results to correct clinical staff members.
Good Samaritan Society - Certified Nurse Assistant
Saint Croix Falls, WI, 10/2010 - 09/2013
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Maintained best-in-class standards for individualized care in 31-bed unit by continuously checking in with patients and families and quickly providing care.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
Good Samaritan Society - Certified Nurse Assistant
Brainerd, MN, 06/2009 - 10/2010
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.

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Resume Overview

School Attended

  • Duke University
  • Roanoke-Chowan Community College

Job Titles Held:

  • Medical Administration Assistant
  • Health Unit Coordinator
  • Certified Nurse Assistant
  • Certified Nurse Assistant

Degrees

  • Nurse Assistant 2
  • Nurse Assistant 1

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