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Media Assistant - Executive Clerk Resume Example

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MEDIA ASSISTANT - EXECUTIVE CLERK
Summary

Energetic Administrative Assistant with 30+ years experience in high-level executive support roles. Organized and professional. Specializing in administrative support to busy offices. Committed to delivering high quality results with little or no supervision. Focused on driving productivity by leveraging strong front office management skills.

Highlights
  • Professional Skills
  • Typing (85 wpm)
  • 10-Key Calculator By Touch (12,000+ KSPH)
  • Meridian Telephone System
  • MS Word
  • EXCEL
  • PowerPoint
  • HP Printers (Various)
  • TREX
  • Withdrawal program
  • Lotus Notes
  • People Soft
  • Kodak 7500
  • Image Scanner
  • Data Entry
  • Chancery
  • Meticulous attention to detail
  • Self-directed
  • Time management
  • Professional and mature
  • Strong problem solver
  • Resourceful
  • Dedicated team player
  • Strong interpersonal skills
  • Schedule management
  • Self-starter
  • Meeting planning
Experience
Media Assistant - Executive Clerk 08/2006 to Current Dallas Independent School District Dallas, Texas
  • Assists children, teachers, and parents with library materials.
  • Type school newsletter and weekly reports for Associate Principal.
  • Direct students and parents in the Office and help with daily activities.
  • File, type, and answer telephones, and assist the CRC when needed.
  • Cover classrooms and assist during testing with monitoring and materials.
  • Collect, review, and file lesson plans for the Associate Principal.
  • Acquire substitutes for absent teachers and keep all related reports updated.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Designed electronic file systems and maintained electronic and paper files.Handled all media and public relations inquiries.Planned meetings and prepared conference rooms.Maintained an up-to-date department organizational chart.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Serve on various school committees (i.e., Hospitality, Career Planning).
  • CRC for summer school TASK makeup - chancery program 2013-Present Responsible for 1198 Freshman, upkeep of CUM files, transfer, receiving, voe, act and sat test scores. Housing of CUM files securely, checking in and out. Executive clerk for 5 counselors, and 2 vice principals. Observer of 15 office workers. Request of student records going and coming. Enrolling of incoming 9th graders. Responsible for monitoring whether the copiers and fax machines are appropriately maintained (paper, toner, etc.). Service requests are to be made as necessary: photocopy and fax requests are to be made efficiently and accurately; and as necessary. Assist Personnel Services by Xeroxing, scanning, typing, filing, sending e-mails, assembling agendas and other materials, and scheduling appointments. Assist with mail out of various materials. Responsible for updating the electronic directory and departmental addresses when employees are hired or terminated. Updates Personnel and Administrative Services website regarding directory information, job postings, and committee meetings. Maintain up-to-date lists of the departmental staff, phone numbers, and locations. Perform a variety of duties as assigned by the Assistant Principal according to the daily needs and operation of the 9th grade house. This may include performing errands, contacting individuals regarding meetings, scheduling interviews, parent conferences, 504 and SSI meetings. Reporting services/repairs needed, distributing mail, filing, typing, and acting as a receptionist for House 1 9th grade office.. Substitute Teacher
  • Check classroom conditions.
  • Locate the daily lesson plan, seating chart, classroom rules, and consequences.
  • Check classroom roster and complete attendance form.
  • Conduct classroom instructions ensuring all class work is completed.
  • Assist in School's Office when coverage is needed. EZ Money Loan Services Dallas, Texas CSR/Loan Services Manager
  • Balance and reconcile daily cash control for incoming cash payments on signature loans.
  • Perform account maintenance to resolve deposit and/or corrections.
  • Setup, maintain and supervise internal filing systems for 1000+ customers.
  • Plan work schedules, daily assignments and customer relations with other businesses.
  • Conduct interviews, hire, reprimand, and supervisor three customer service representative staff members.
  • Keep daily reports on loan balances and plan strategies for marketing.
  • Conduct and make approximately 100 follow-up calls per week.
  • Coordinate and conduct training for staff in various areas of the business. Ensure customer counter area and store is clean and stocked with the supplies necessary to conduct daily business.
  • Ensure store appearance (internal and external) is maintained to company standards.
  • Call banks to determine if checks returned for non-sufficient funds (NSF) can be collected.
  • Make bank runs to collect on NSF checks.
  • Courtesy calls
  • Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash draw and other cash handling requirements.
  • Participate in roadside marketing as needed.
  • Participate in field collections as needed
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Human Resources Assistant 01/2005 to 01/2006 Immigration & Naturalization Dallas, Texas
  • Provide technical support for the labor/management, employee relations, and classification, staffing and training.
  • Expedite objective resolutions of employment, work-related issues; suggest alternative measures for resolving disputes and employee conflict resolution.
  • Compile information through audits and incumbents for internal classification reviews.
  • Scan employment application and potential new hires. Attend job fairs recruiting for potential government employees. Classification Assistant
  • Coordinate and setup job positions, including transferring positions to various fields upon request.
  • Compile and write job descriptions up to Level GS-9 and perform job description maintenance for updates/modifications.
  • Track and update personnel actions through a government program, including counseling staff on personnel action process.
  • Partner with management, employees, and outside agencies to forecast classification needs and establish strategies to meet those needs.
  • Assist the classification program by obtaining documentation for surveys and collaborating with classifiers to implement classification standards.
  • Received and screened a high volume of internal and external communications, including email and mail.Managed daily office operations and maintenance of equipment.Created weekly and monthly reports and presentations.Posted open positions on company and social media websites.Made copies, sent faxes and handled all incoming and outgoing correspondence.Maintained an up-to-date department organizational chart.Planned meetings and prepared conference rooms.
Imagine Keyer 01/1998 to 01/2002 First Union Dallas, Texas

Part Time 1997-2005, Worked in bank lock box, processing payments for clients.
CSR/Loan Services Manager 04/2005 to 08/2006 EZ Money Loan Services Dallas, Texas

Recruited, hired and trained 4 new employees for the Loan Services Department Mentored, coached and trained. Identified inefficiencies and made recommendations for process improvements. Built and maintained effective accounts receivable and cash flow monitoring systems. Balanced and reconcile daily cash control for incoming cash payments on signature loans. Performed account maintenance to resolve deposit and/or corrections. Setup, maintain and supervised internal filing systems for 1000+ customers. Plan work schedules, daily assignments and customer relations with other businesses. Keep daily reports on loan balances and plan strategies for marketing. Conducted and made approximately 100 follow-up calls per week.
Education
High School Diploma: Office Training and Word Processing 1976 Anna Burdick Voc High Washington, D.C., United States

Certification of Training Word Processing

Student government representative

Microsoft Office Applications Certificate

Office Administration coursework
Accomplishments
  • Top Performer 2001 Cash Award
  • 20-Year Service Award Federal Gov't
  • Nominated officer of Dallas ISD Northeast Council of PTAs
Certifications

Certification of Training Office of Word Processing

Professional Affiliations

Executive Board Member - for Skyline PTSA

Skyline Library Club for readers.

Sponsor for Skyline Silk Flag Team (Skyline Marching Band)

Nominated officer of Dallas ISD Northeast Council of PTA

Pop Warner PeeWee Cheerleader Coach


Presentations

Toastmasters - 1st place Best Speaker

Top Performer - Cash Award

20 Year Service Award Federal Government

5 year service pin - Skyline High School - America's first Magnet School

Skills

Typing (85 wpm)

10 key calculator by touch (12,000+ ksph)

Meridian and Lync telephone systems

MS Word

EXCEL

PowerPoint

Lotus Notes

People Soft

Outlook

Data Entry

Image Scanner



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Resume Overview

Companies Worked For:

  • Dallas Independent School District
  • Immigration & Naturalization
  • First Union
  • EZ Money Loan Services

School Attended

  • Anna Burdick Voc High

Job Titles Held:

  • Media Assistant - Executive Clerk
  • Human Resources Assistant
  • Imagine Keyer
  • CSR/Loan Services Manager

Degrees

  • High School Diploma : Office Training and Word Processing 1976

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