Energetic Administrative Assistant with 30+ years experience in high-level executive support roles. Organized and professional. Specializing in administrative support to busy offices. Committed to delivering high quality results with little or no supervision. Focused on driving productivity by leveraging strong front office management skills.
Part Time 1997-2005, Worked in bank lock box, processing payments for clients.
Recruited, hired and trained 4 new employees for the Loan Services Department Mentored, coached and trained. Identified inefficiencies and made recommendations for process improvements. Built and maintained effective accounts receivable and cash flow monitoring systems. Balanced and reconcile daily cash control for incoming cash payments on signature loans. Performed account maintenance to resolve deposit and/or corrections. Setup, maintain and supervised internal filing systems for 1000+ customers. Plan work schedules, daily assignments and customer relations with other businesses. Keep daily reports on loan balances and plan strategies for marketing. Conducted and made approximately 100 follow-up calls per week.
Certification of Training Word Processing
Student government representative
Microsoft Office Applications Certificate
Office Administration coursework
Certification of Training Office of Word Processing
Executive Board Member - for Skyline PTSA
Skyline Library Club for readers.
Sponsor for Skyline Silk Flag Team (Skyline Marching Band)
Nominated officer of Dallas ISD Northeast Council of PTA
Pop Warner PeeWee Cheerleader Coach
Toastmasters - 1st place Best Speaker
Top Performer - Cash Award
20 Year Service Award Federal Government
5 year service pin - Skyline High School - America's first Magnet School
Typing (85 wpm)
10 key calculator by touch (12,000+ ksph)
Meridian and Lync telephone systems
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