Media Administrator Resume Example
Articulate Executive Assistant driven to succeed and bring value to any task. Strategic planning and client relationship management expert. Creative professional with extensive project experience from concept to development. Talents include customer service, excellent listening skills and communication skills.
Proficiency in Word, Excel, Power Point, Lotus Notes/Outlook; Concur and Arriba - Internet Dedicated leader with a collaborative approach and result-driven focus |
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Boston , MA
- Review client accounts; manage budgets and monthly invoices.
- Request and process credits; communicate successfully with negotiators.
- Monitor multiple databases to keep track of discrepancies: clear in a timely manner; follow client guidelines.
- Successfully led key projects which resulted in completion before deadline.
Boston , MA
- Answer inbound calls from patients and providers demonstrating Montefiore Excellence; schedule medical and diagnostic testing appointments, register new patients.
- Contribute to team effort by accomplishing related goals; excelled in quality scores.
- Effectively controlled the release of proprietary and confidential information for general patient lists.
- Manage multiple projects, competent in conflict resolution.
- Adhere to strict HIPAA compliance.
West Palm Beach , FL
- Provided assistance for Director of Medical House Calls Program preparing for Joint Commission Review; compilation of data and research.
- Successfully led special projects; reviewed patient satisfaction surveys, files and assisted administrative staff to meet deadlines.
City , STATE
- Provided organizational support for Provost and administrative staff. Assigned to create spreadsheets for special projects, organized budget allocations for reconciling, reviewed student appeals and status.
- Prepared correspondence, accounting and financial documents for analysis.
- Responded to student requests and directed to appropriate persons, departments and resources.
City , STATE
- Received inbound calls for Humana Health Insurance Medicare Part C & D members.
- Identified billing and claims issues related to drug copay, deductibles, premiums and drug coverage; performed Rx calculations. Advised members of their out of pocket costs in coverage gaps.
- Adhered to HIPAA regulations, performed plan changes and enrollments for Medicare Advantage members during Annual Enrollment Period.
- Retrieved and updated customer information within various company databases; responded to member inquiries; resolved and/or reprocessed.
City , STATE
- Provided exceptional administrative support to C level executives including managing director, director and vice president in investment banking consumer foods department. Recommended while a contract employee by vice chairman to provide administrative support for senior vice president and CFO for late phone coverage.
- Managed calendars and screened telephone calls for managing director, director and vice president, scheduled conference calls for interdepartmental meetings; acted as department gatekeeper.
- Prepared domestic and international travel itineraries including ground transportation.
- Prepared accommodations international guest clients confirming passport and visa requirements; liaised well with airlines and client offices to verify all relevant details.
- Created and processed expense reports for corporate charges in timely manner; confirmed accuracy and resolved personal charges.
- Set up high level breakfast and lunches and catering for guest clients, negotiated off site locations and confirmed budget with business director, planned specialty menus and coordinated activities for visitors.
- Reconciled purchasing orders for office supplies and expedited payments.
- Classified information and filed all sensitive documents in compliance with security procedures.
Completed 57 credits towards Associates of Arts Degree
Member, Alumni Association Dress for Success Worldwide (2012-Present) Association of Professional Women's Group, Ambassador, Mentor
Member, Alumni Association Henry Street Settlement (2012-Present)
Job Essentials Training (JET)
Board Member, Community Action Plan for Emergency Preparedness 2014 - Present
Writer - Preparing for publication 2015
Volunteer - Community activities - Community Harvest
Administrative support, conflict resolution, meetings, Outlook
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Resume Overview
School Attended
- Briarcliffe College
Job Titles Held:
- Media Administrator
- Customer Liaison Level I Department of Ophthalmology
- Executive Assistant
- Licensed Health Insurance Agent Customer Care Specialist
- Administrative Assistant
Degrees
- Associate of Arts : Paralegal Studies
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