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Mechanical Engineer Resume Example

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MECHANICAL ENGINEER
Summary

Looking to obtain a position where my skills and abilities will be utilized to contribute to the growth of that position, and to the company. Reliable and friendly who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.

Experience
Hewlett Packard August 2013 to August 2014 Mechanical Engineer
Houston, TX
  • Wired machines and packages.
  • Closely inspected parts to ensure they were clean and free of contaminants.
  • Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.
  • Correctly and safely used a variety of hand tools, saws and cutting equipment to carry out job duties.
Macy's November 2012 to May 2013 Recovery Team Lead
Houston, TX
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Cross-trained and backed up new employees joining the recovery team.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Strong leader of customer support staff.
ACS Xerox Company April 2011 to September 2012 Customer Service Rep
Houston, TX
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Responsible for billing, swapping and activating devices, going over bills at customers request, updating customers information, accepting bill payments, resetting and troubleshooting customers devices and educating customers on updates about their accounts.
IPA/IBA January 2009 to February 2011 Inside Sales Rep
Buffalo Grove, IL
  • Managed and recorded all leads from outbound telephone marketing.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Answered customers' questions regarding products, prices and availability.
  • Schedule appointments with clients to meet with our outside sales representatives.
Education
Remington College (Full time student) 2015 Associate Degree: Cosmetology Houston, TX, Harris
University Of Illinois 2004 Select One: Early Childhood Development Urbana Champaign, IL
Ricahrds Career Academy 2001 High School Diploma: Culinary Arts Chicago, TX

Culinary Arts
Skills

Good customer service skills, Cashier skills, Organized, Detail-oriented

Strong communication skills, Proficient in MS Office


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Resume Overview

Companies Worked For:

  • Hewlett Packard
  • Macy's
  • ACS Xerox Company
  • IPA/IBA

School Attended

  • Remington College (Full time student)
  • University Of Illinois
  • Ricahrds Career Academy

Job Titles Held:

  • Mechanical Engineer
  • Recovery Team Lead
  • Customer Service Rep
  • Inside Sales Rep

Degrees

  • Associate Degree : Cosmetology
    Select One : Early Childhood Development
    High School Diploma : Culinary Arts

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