Mechanical Engineer resume example with 5 years of experience
Looking to obtain a position where my skills and abilities will be utilized to contribute to the growth of that position, and to the company. Reliable and friendly who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.
Culinary Arts
Jessup, PA, 07/2013 - 07/2014
- Wired machines and packages.
- Closely inspected parts to ensure they were clean and free of contaminants.
- Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.
- Correctly and safely used a variety of hand tools, saws and cutting equipment to carry out job duties.
South Carolina Area, SC, 10/2012 - 04/2013
- Investigated and resolved customer inquiries and complaints in an empathetic manner.
- Cross-trained and backed up new employees joining the recovery team.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Strong leader of customer support staff.
Cocoa, FL, 04/2011 - 09/2012
- Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
- Responsible for billing, swapping and activating devices, going over bills at customers request, updating customers information, accepting bill payments, resetting and troubleshooting customers devices and educating customers on updates about their accounts.
City, STATE, 2009 - 01/2011
- Managed and recorded all leads from outbound telephone marketing.
- Set up new accounts, established customer credit, and set up payment methods.
- Answered customers' questions regarding products, prices and availability.
- Schedule appointments with clients to meet with our outside sales representatives.
Good customer service skills, Cashier skills, Organized, Detail-oriented
Strong communication skills, Proficient in MS Office
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Resume Overview
School Attended
- Remington College (Full time student)
- University Of Illinois
- Ricahrds Career Academy
Job Titles Held:
- Mechanical Engineer
- Recovery Team Lead
- Customer Service Rep
- Inside Sales Rep
Degrees
- Associate Degree
- Select One
- High School Diploma
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