Competent in producing high-quality products in fast-paced manufacturing environments. Looking for a long-term role with room for advancement. Highly attentive line lead with manual dexterity and skills. Pursuing opportunity to apply skills to achieve further success. Dependable self-starter and able to work with little to no supervision. Experienced management and with over 15 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. Enhance team performance and maximize customer satisfaction by strategically managing and implementing process improvements. Talented leader offering top-notch abilities in program management, interpersonal communication and administrative oversight. Successful at training and mentoring employees to promote culture of collaboration and continuous improvement.
- Safety practices
- Materials management
- Self starter
- Product Knowledge
- Basic computer skills
- Staff education and training
- Good listening skills
- Professional telephone demeanor
Manchester, NH, 05/2019 - 04/2021
- Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
- Disassembled and inspected.
- Tested finished products for compliance with tolerances and overall quality.
- Notified engineering of errors and discrepancies.
- Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.
- Analyzed project specifications and other instructions prior to job start to ascertain all tasks and determine completion dates.
- Assemble components with minimal supervision, exceeding all expected project milestones.
- Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
- Identified machinery malfunctions by performing troubleshooting tasks.
- Followed outlined specifications to implement effective assembly plans.
- Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.
- Recognized and reported defective material and equipment to shift supervisor.
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
- Inspected and tested components, assemblies and power tools for proper functionality.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
- Built containers and pack parts in accordance with detailed packing specifications.
- Sampled and tested final products to check conformance with production tolerances.
- Verified part Numbers and placed parts in appropriate shipping containers.
- Received and processed both written and verbal instructions, prints and work orders.
- Closely inspected parts for cleanliness and freedom from contaminants.
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
- Prevented equipment jams or wasted materials by setting and verifying accurate parts clearances.
- Completed durable assemblies and subassemblies with hand and power tools.
- Conducted quality assurance inspections on finished components and identified issues.
Lancaster, PA, 11/2018 - 05/2019
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Worked effectively with shippers to resolve issues with shipments, including damaged materials and shortages.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Prepared shipments for postage through careful packing, sealing and labeling of materials.
- Monitored performance for adherence to procedures, safety rules and quality standards.
- Processed finished product by moving through packaging machines.
- Conducted troubleshooting to determine root cause and resolve packaging problems.
- Packaged pet products manually by placing in boxes and surrounding with protective materials.
- Set up jobs for lines and assisted with printing labels and packaging.
City, STATE, 09/2018 - 11/2018
- Performed shift change tasks each day to keep store efficient and neat.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Maintained clean, sanitized and well-organized food preparation zones.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
- Examined trays to check contents for required items and complete orders.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Consistently provided friendly service to promote better customer engagement.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reduced customer wait times by quickly and efficiently operating customer window and sales register.
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Resume Overview
School Attended
- Massillon High School
Job Titles Held:
- Mechanical Assembler
- Packaging and Shipping Operator
- Fast Food Team Member
Degrees
- GED
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