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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Service Technician (Automated, Industrial Maintenance, Electronics) Experience Service Technician with background to make any company better….Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Troubleshooting seal system repair mechanical/electrical
  • Diagnostics
  • Pcb repair /industrial controls
  • Electric motors/motor controls/ pneumatic/hydraulics
  • Robotics/ Automation process
  • PLC programming / software updates
  • Basic computer /basic tools /test equipment /solid state devices audio/video specialize tools
  • Digital/Analog cat5 cable/ coaxial/wiring installation
  • Schematics/Diagrams/blueprints
  • Brazing
  • Audio
  • Cable
  • Calibration
  • Ac/Dc circuits
  • Electronics
  • Inventory
  • Mechanical
  • Multimeters
  • Oscilloscope
  • Camera
  • Quality Control
  • Recording
  • Soldering
  • Technician
  • Troubleshooting
  • Upgrades
  • Video
  • Wiring
  • Installation
  • Mobile technologies and services
  • Supervising technicians
  • Service processes
  • Providing customer service
  • Customer service experience
  • Service billing
  • Service operations management
  • Service scheduling
  • Exceptional customer service
  • Service department practices
  • Banking and financial services background
  • Service quality standards
  • Customer service skills
  • Crisis services coordination
Experience
Mechanic 1, 05/2019 to 11/2019
Sunbelt Rentals, Inc.Rogers, AR,
  • Job duties : troubleshoot and repair,diagnose and preformed preventive maintenance on lime scooters.
  • Kept log of part usage and scooter number repaired in a day.
  • Preformed service from brake adjustment to mechanical and electrical parts replacement.
  • Testing and insuring Quality Control on service preformed.
  • Prepared appropriate maintenance forms and records for accountability.
  • Kept detailed records of all repairs, labor involved, and parts used and input data to customer database.
  • Safely connected all electrical wiring to control panels and electric motors.
  • Calibrated repaired systems to meet performance specifications outlined by manufacturers.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Appliance Repair Technician, 06/2016 to 06/2018
AsurionBrookfield, WI,
  • Appliance service tech Job duties :troubleshoot and repair , whirlpool appliance product line, maintain company vehicle diagnose product and order and research parts.Preformed mechanical and electrical repair on appliances and preformed seal system repair on refrigeration appliances.
  • Provide customer education on repairs preformed, document work on product being service and run calls in a timely manner.
  • Tested appliance parts with hand instruments such as multimeters.
  • Disassembled broken and defective equipment to facilitate repairs.
  • Instructed customers on how to properly operate, care for and configure appliances.
  • Removed, disassembled and fixed appliance parts.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Performed site evaluations, customer surveys and team audits.
  • Utilized factory data base to compile data gathered from various sources.
Direct Mobile Service Technician, 01/2010 to 03/2016
LG ElectronicsCity, STATE,
  • Troubleshoot and repair LG product line from video line to appliances .prescreen calls for parts ordering.
  • Maintain company vehicle and parts inventory.
  • Diagnose and preform upgrades in software and equiptment being service.Preformed mechanical and electrical repair on appliances and preformed seal system repairs on refrigeration appliances.
  • Give customer education on service being done , Fill out documention on service and run calls in a timely manner.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Utilized tech support to compile data gathered from various sources.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
Audio/Video Technician. Owner, 03/1990 to 11/2009
Economy ElectronicsCity, STATE,
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Delivered Service to customer locations.
  • Day to Day operation preformed
  • Service commercial and consumer audio and video products
  • Inhome and shop service
  • Troubleshoot and repair component level repair
  • Parts ordering and inventory control
  • Wiring and equipment installation

Education and Training
Associate of Applied Science: Automated Industrial Process, Expected in 07/2020
St. Philips College - San Antonio, TX,
GPA:
Electronics Technician Certification: Electronics Technology, Expected in 03/1986
Southwest School of Electronics - Austin,Tx,
GPA:
: Electrical Engineering, Expected in
Univ. of Texas - Austin,Tx,
GPA:
Industrial Maintenance Tech. Certification : Industrial Maintenance Technology , Expected in 05/2019
Saint Philips College - San Antonio, TX,
GPA:
Automated Process Certification : Automated Process, Expected in 12/2019
Saint Philips College - San Antonio, TX,
GPA:
Electronics Assistant OSHA Certification : Electronics Technology, Expected in 05/2019
Saint Philips College - San Antonio, TX,
GPA:
License Universal EPA 608: Refrigeration, Expected in 03/2010
LG - Huntsville,Al,
GPA:
Activities and Honors
Additional Information

Member of Phi Theta Kappa Honor Society

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Resume Overview

School Attended

  • St. Philips College
  • Southwest School of Electronics
  • Univ. of Texas
  • Saint Philips College
  • Saint Philips College
  • Saint Philips College
  • LG

Job Titles Held:

  • Mechanic 1
  • Appliance Repair Technician
  • Direct Mobile Service Technician
  • Audio/Video Technician. Owner

Degrees

  • Associate of Applied Science
  • Electronics Technician Certification
  • Some College (No Degree)
  • Industrial Maintenance Tech. Certification
  • Automated Process Certification
  • Electronics Assistant OSHA Certification
  • License Universal EPA 608

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