Mcdonalds Crew Member Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Energetic and excellent dynamic customer service skills. Personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.Bring unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiently with 7 years of expertise in related roles. Work hard with my coworkers to give your clients a excellent experience in customer service and safety. Trained in project and time management with extensive knowledge of safety and proven multitasking abilities. Committed to maintaining professional relationships with customers to increase profitability and drive business results. Skilled call center professional versed in customer support protocols. Handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and follow safety protocols.Offering 7 years of experience in related roles, as well as passion for always improving numbers, enhancing knowledge and exceeding expectations. Exceed Building long-term relationships with customers and coworkers . Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues. Solid background focused on telephone interpretation and document translation from English and Spanish.Bringing always the best customer services and professionalism to our customers and Excellent administrative skills with self-motivated and performance-oriented approach.Been Native English speaker and fluent in Spanish language open more opportunities to understand and communicated with other cultures. Always having a open mind and there are more cultures and traditions i'm able to connect and learn. By been a leader and work together with my coworkers to maintain excellent customer service, keeping our customers safe and work together to improve and be the best image of our self, always representing our company and values. Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. High-energy Customer Service Agent skilled in resolving conflicts through proactive communication. Listens actively to questions and resolves issues and disputes tactfully and effectively.

  • Customer Service
  • Bilingual
  • Customer Contact
  • Critical Thinking
  • Team/collaboration
  • Directing
  • Organizational strengths
  • High-energy attitude
  • Cleanliness and sanitation
  • Interpersonal communications
  • Positive attitude
  • Inventory control
  • Decision-making
  • Company policy adherence
  • Inventory paperwork
  • Verbal and written communication
  • Emergency response
  • Public speaking
  • Hospitality service expertise
  • Safety and compliance
  • Company culture and values
Sioux Falls University Sioux Falls SD, Expected in 2024 Bachelor's : Biology - GPA :
Work History
Vca Antech, Inc. - McDonalds Crew Member
Fuquay Varina, NC, 08/2013 - 12/2014
  • Preparing food, helping in the line of preparation cashier when need it
  • Handled escalated customer complaints to provide full resolutions and promote loyalty
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
  • Organized and restocked
Florida Tile - Customer Service Representative/Receptionist
Atlanta, GA, United States 03/2015 - 01/2018
  • Answering inbound phone calls in a professional and helpful manner
  • Assisting customers or callers by providing information, answering questions, and/or directing calls/inquiries as necessary
  • Delivered high level of service and support to each customer, paving way for future business opportunities
  • Trained new employees each quarter in procedures and policies in order to maximize team performance
  • Interviewed customers regarding issues and reported feedback to management team
Avera Mckennan Hospital - Customer Service/Food Ambassador
City, STATE, 01/2018 - 02/2019
  • Customer Room Service
  • Instructing patients on the Room Service meal ordering system, assesses patients ability to utilize the Room Service System, as well assists
  • Always have communication between doctors,nurses, Ambassadors teams
  • Provided advice and front-line expertise to internal committees in order to improve team, service and procedural standards
  • Provided excellent services for customers by following up on issues,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints
Five Star Call Centers - Customer Service Representative
City, STATE, 02/2019 - 11/2019
  • Attracts potential customers by answering calls and service questions; suggesting information about other our mission and services
  • Opens customer accounts by recording account information
  • Maintains customer records by updating account information
    Resolves issues or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintains a professional environment and processing customer adjustments.Recommends potential projects or services to management by collecting customer information and analyzing customer needs.Prepare information or service reports by collecting and analyzing customer information.
Willing to relocate: Anywhere
Additional Information
  • Irma Diaz resume , Willing to relocate: Anywhere, Authorized to work in the US for any employer

I believe in life we need to have a dream bigger than our self. my accomplish and always be is to be the best version of myself everyday that people can see i'm different and unique by helping others .always work hard to improve my self and to give my daughters a example that everything is possible in life but you need to work hard and dream bigger than yourself. i didn't finish high school on time. later in life realize i need it to improve my self and decided to get my GED Diploma i study and accomplish the goal, later realize i need it to dream bigger and i was always passion with traveling knowing more cultures communicated with others learn from them. so i decided to become a Airline Pilot and future captain search my ways and decided to enroll in college to gain a degree and pilot license. my goal is to travel and learn more and to always dream bigger than myself. I do know my daughters will see the sacrifice i did to accomplish everything we will have and my legacy will be than they will be bigger than what i'm? Becoming a flight Attendance means maybe moving to different location. the comes with changes and new adventures life is always full of surprises we only need to take the first step and the rest will come step b step. everything i have accomplish so far is because we need to always push our self and never give up even if life gets complicated there is always a light at the end of the tunnel.

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Resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended
  • Sioux Falls University
Job Titles Held:
  • McDonalds Crew Member
  • Customer Service Representative/Receptionist
  • Customer Service/Food Ambassador
  • Customer Service Representative
  • Bachelor's