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MCA/CNA Resume Example

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Tomea
Robinson
Professional Summary

Ambitious Certified Nursing Assistant with extensive experience in patient care and hospital administrative functions. Strong patient care skills combined with ability to evaluate and advocate for patient needs. Proven history of cultivating strong patient rapport to provide exceptional care and patient education. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Empathetic Certified Nursing Assistant commended for chart accuracy, effective team collaboration and unprecedented patient relations. Interacts with patients from diverse cultures and backgrounds. In-depth knowledge of medical terminology and HIPAA regulations. Efficient and reliable Certified Nursing Assistant with excellent experience in hospital settings. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Mobility Assistance
  • Vital Signs Collection
  • Needs Determination
  • Surgical Preparation
  • Bedsore Prevention
  • Nutrition and Diet
  • Observation Documentation
  • Caregiver Relations
  • Feeding Assistance
  • Electronic Recordkeeping
  • Output Monitoring and Reporting
  • Linen Replacements
  • Fluid Measurement
  • Emotional and Social Support
  • Activities of Daily Living ADL Support
  • Patient Safety Management
  • EMR Updating
  • Wound Care
  • Consistent Follow Through
  • Patient Care Quality
  • Basic Life Support
  • Family Education
  • Infection Prevention and Control
  • First Aid Certification
  • Injury Prevention
  • Room Cleaning and Restocking
  • Empathy and Compassionate Care
  • Multitasking and Prioritization
  • CPR Certification
  • Universal Precautions
  • Willingness to Learn
  • Quality Assurance
  • Medical Terminology
  • Health Insurance Verification
  • Emergency Response
  • Attention to Detail
  • Biological Specimen Handling
  • Catheter Care
  • Time Management
  • CNA Certification
  • Verbal and Written Communication
  • Unit Supply Maintenance
  • Meal Preparation
  • Patient Positioning
  • Calm Under Stress
  • Chronic Disease Management
  • Care Monitoring
  • HIPAA Compliance
  • Oral Hygiene
  • Heavy Lifting
  • Emotional Intelligence
  • Biohazard Disposal
  • Intercultural Competence
Education
Rust CollegeCity, StateNo Degree:Biology
Holly Springs High SchoolCity, State05/2000High School Diploma
Certifications
  • CNA - Certified Nurse Assistant
Work History
Company Name - MCA/CNA
City, State07/2014 - Current
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Checked supply availability and laid out instruments for all patient rooms.
  • Maintained best-in-class standards for individualized care in 20-30 -bed unit by continuously checking in with patients and families and quickly providing care.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Worked with RN to complete 3 to 15 daily treatments.
  • Assisted coworkers in switch from various computer systems to Cerner and completed subsequent training sessions in 45 days.
  • Transported patients between rooms and appointments or testing locations.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Company Name - CNA Hospice Aide
City, State03/2018 - 06/2019
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Company Name - Unit Secretary
City, State01/2008 - 12/2016
  • Organized paperwork such as charts and reports for office and patient needs.
  • Supported office staff and operational requirements with administrative tasks.
  • Maintained current and accurate medical records for patients.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Processed lab paperwork and requests according to physicians' orders.
  • Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
  • Facilitated lab orders and medication administration.
  • Completed and filed financial documentation for accounting purposes.
  • Enhanced office productivity by handling high volume of callers per day.
  • Drafted unit correspondence, including memos, emails and department updates.
  • Transcribed doctors' medication orders, lab test requests and care plans.
  • Monitored inventory levels and advised management of need for replenishment.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Developed training protocols for new unit secretaries.
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Managed incoming calls and directed to appropriate department.
  • Organized patient files and streamlined operations to improve efficiency.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Managed financial documentations such as expense reports and invoices.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Answered phone calls and messages for 10 -physician medical facility, scheduling appointments and handling patient inquiries.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Supported providers in outpatient medical office through coordinating all administrative operations.
  • Kept detailed records of office inventories and placed $1,000 orders for more supplies.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Increased office productivity by transcribing over 4-5 daily meetings and appointments and implementing organizational systems for documents.
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Resume Overview

School Attended

  • Rust College
  • Holly Springs High School

Job Titles Held:

  • MCA/CNA
  • CNA Hospice Aide
  • Unit Secretary

Degrees

  • No Degree : Biology
    High School Diploma

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