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mayor of beardstown administrative assistant resume example with 17+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of teamwork and customer service. Motivated to learn, grow and excel.

Skills
  • Office supplies inventory management
  • Fast learner
  • Customer service
Work History
Mayor of Beardstown Administrative Assistant, 10/2019 - Current
Hand & Stone Philadelphia, PA,
  • Generated reports and typed letters in Microsoft and prepared presentations for maximum impact and results.
  • Executed record filing system to improve document organization and management.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Processed invoices and expenses using accounts payable to facilitate on-time payment.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Assistant Manager, 02/2019 - 10/2020
Davis Tool Hillsboro, OR,
  • Enforced adherence to customer service standards to foster satisfaction and retention.
  • Assisted all personnel with duties and tasks, including waitressing and making beverages during high volume periods at restaurant.
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Projected positive atmosphere, making Sally's Bistro welcoming and inviting.
  • Prepared for and executed new menu implementations.
  • Assisted Owner with day-to-day operations, including business management, staffing sales and customer service.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Worked closely with the store manager to maintain day-to-day operations.
  • Collaborated with store manager to maintain daily operations.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Manager, 11/2015 - 02/2019
Arby's, Llc Owosso, MI,
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Projected positive atmosphere, making Rivertown welcoming and inviting.
  • Prepared for and executed new menu implementations.
  • Met customer service standards and expectations consistently by effectively communicating and actively listening.
  • Coached front office division on customer service standards.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Worked with chef to prepare daily food specials and other supplies.
  • Updated signage to reflect new pricing or temporary promotional strategies.
  • Followed and gave work instructions while providing resources to ensure customer service standards were met.
  • Ensured proper cleanliness was maintained in all areas of bar and front of house.
  • Upheld first-rate customer service standards in all interactions.
Supervisor, 10/2004 - 11/2015
Dairy Queen City, STATE,
  • Sanitized counters, knives, utensils, plates and other items used in food preparation.
  • Reviewed food preparation to check conditions and procedures to determine safety for consumption.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Supported kitchen team in food preparation when needed.
  • Completed checklists at beginning and end of shifts to promote positive work environment and smooth shift transitions.
  • Inspected area restaurants to measure compliance with food safety and environmental health regulations.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
  • Adhered closely to food safety standards and restaurant sanitation regulations, including washing hands, emptying trash and cleaning dining areas.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Restocked items in fridges and freezers throughout shift, using discretion in assembly of premade items to maintain sufficient stock while minimizing risk of waste.
  • Managed customer service by training staff, overseeing operations and resolving issues quickly.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Assisted with daily operations of restaurant by reviewing inventory levels, monitoring delivery of supplies, inspecting food preparation and orienting kitchen and dining crew on procedures, store cleanliness and new items or promos.
  • Cleaned, sanitized and maintained food storage, preparation and serving areas.
  • Worked with team members to improve performance and implement training updates.
  • Coordinated with team members and remained flexible in work scheduling.
Education
High School Diploma: , Expected in 08/1994
-
Jacksonville High School - Jacksonville, IL,
GPA:
Status -
Certificate: Dental Assistant, Expected in 07/1999
-
Excel Training Systems - Springfield, IL,
GPA:
Status -

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Resume Overview

School Attended

  • Jacksonville High School
  • Excel Training Systems

Job Titles Held:

  • Mayor of Beardstown Administrative Assistant
  • Assistant Manager
  • Manager
  • Supervisor

Degrees

  • High School Diploma
  • Certificate

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