Mathematics Teacher resume example

• Developed and implemented an internal software audit process for the analysis of annual True-Ups and contract renewals, resulting in 35% cost savings in year 1 and 20% in year 2.

• Continuously worked with other IT teams, the Project Management Office, & IT Procurement to ensure software license optimization, resulting in over $2M in cost avoidance each year.

• Proactively maintained the hardware and software data throughout an asset's lifecycle within the IT Asset Repository; ensure data elements necessary to support I&T service delivery is managed in a timely, comprehensive and accurate manner.

• Assisted in the training and mentoring of Asset Analysts; serve as an escalation point for more complex requests.

• Provided reporting to support teams, application analysts and other internal customers to proactively address data/compliance concerns, ITAM service delivery and customer's needs.

• Provided support and documentation for IT Asset Management tool sets; interface with internal I&T teams that contribute to the success of the data and integrations.

• Assisted in developing and reporting metrics highlighting the IT Asset Management service delivery.

• Participates in software compliance efforts including identifying and reporting of areas of concerns as well as provide remediation of issues.

• Participated in software license renewals; including, but not limited to, working with the end users, I&T staff, Supply Chain and vendors.

• Developed and maintains processes to gather core data elements related to asset, inventory, contract, supplier and procurement activity for import into the IT Asset Repository.

• Assisted Lead IT Analyst with activities necessary to support software licensing and compliance activities.

• Technical/Professional ladder at level 2 in the Applications Development discipline.

• Developed cost-effective technology solutions by creating new & modifying existing software applications.

• Assisted in system planning, scheduling & implementation.

• Provided support to end users.

• System: 24/7 Online Authorization system on Proprietary platform (not CICS)

• Product development of: ATM Driving, Card Authorizations, Acquirer Authorizations, Network (Jeanie), Gateway to Networks, Processor Interface, Internal integrations.

• Designed, implemented & tested new applications as they are needed by the business.

• Analyzed, coded, tested & documented routine enhancements made to new and/or existing programs.

• Participated in 24x7 production support on-call rotation.

• Performed troubleshooting & problem resolution for existing application software.

• Wrote specifications & coordinated project resources for application projects with minor complexity.

• Demonstrated proven knowledge in one or more applications or systems.

• Maintained current applications by analyzing process flows, researching issues & implementing system changes.

• Created detailed project plans, work tasks, target dates, etc. for small to medium size projects.