• Knowledge and execution of several programing languages & logic
• Project/Program Management & Business Analyst experience
• Administer financial & process direction for leadership cost avoidance quarterly
• Negotiate new contract understandings with several financial institutes to release $400K in assets
• Review accounting by auditing financials to bring payments current and forecast financial needs for development
• Develop & implement an internal auditing to identified discrepancies with gathered data to correct and document
• Create Standard Operating Procedures (SPOs) for day-to-day business planning and forecasting
• Review software data reports to identify software needs and future contract requirements
• Developed cost-effective solutions by researching current processes to develop & modifying existing processes
• Identified patterns and discrepancies in database information to decipher and reevaluate understandings
A resourceful team–oriented professional with 15-years' experience in the system auditing and process creation, recognized for technical expertise, contract development & implementation, problem solving skills, and ability to develop & instruct/teach teams in systems/process development and IT software & hardware asset management.
• Developed and implemented an internal software audit process for the analysis of annual True-Ups and contract renewals, resulting in 35% cost savings in year 1 and 20% in year 2.
• Continuously worked with other IT teams, the Project Management Office, & IT Procurement to ensure software license optimization, resulting in over $2M in cost avoidance each year.
• Proactively maintained the hardware and software data throughout an asset's lifecycle within the IT Asset Repository; ensure data elements necessary to support I&T service delivery is managed in a timely, comprehensive and accurate manner.
• Assisted in the training and mentoring of Asset Analysts; serve as an escalation point for more complex requests.
• Provided reporting to support teams, application analysts and other internal customers to proactively address data/compliance concerns, ITAM service delivery and customer's needs.
• Provided support and documentation for IT Asset Management tool sets; interface with internal I&T teams that contribute to the success of the data and integrations.
• Assisted in developing and reporting metrics highlighting the IT Asset Management service delivery.
• Participates in software compliance efforts including identifying and reporting of areas of concerns as well as provide remediation of issues.
• Participated in software license renewals; including, but not limited to, working with the end users, I&T staff, Supply Chain and vendors.
• Developed and maintains processes to gather core data elements related to asset, inventory, contract, supplier and procurement activity for import into the IT Asset Repository.
• Assisted Lead IT Analyst with activities necessary to support software licensing and compliance activities.
• Technical/Professional ladder at level 2 in the Applications Development discipline.
• Developed cost-effective technology solutions by creating new & modifying existing software applications.
• Assisted in system planning, scheduling & implementation.
• Provided support to end users.
• System: 24/7 Online Authorization system on Proprietary platform (not CICS)
• Product development of: ATM Driving, Card Authorizations, Acquirer Authorizations, Network (Jeanie), Gateway to Networks, Processor Interface, Internal integrations.
• Designed, implemented & tested new applications as they are needed by the business.
• Analyzed, coded, tested & documented routine enhancements made to new and/or existing programs.
• Participated in 24x7 production support on-call rotation.
• Performed troubleshooting & problem resolution for existing application software.
• Wrote specifications & coordinated project resources for application projects with minor complexity.
• Demonstrated proven knowledge in one or more applications or systems.
• Maintained current applications by analyzing process flows, researching issues & implementing system changes.
• Created detailed project plans, work tasks, target dates, etc. for small to medium size projects.
Currently Enrolled, Fall of 2021
Carl H. Linder College of Business
Carl H. Linder College of Business
• Data Science Association - non-profit professional association member 2019
• SAM Summit 2017 Chicago - The International Business Software Managers Association (IBSMA)
• Student Volunteer, Cyber Incident Response Team (CIRT), University of Cincinnati, Cincinnati, Ohio, 2012
• AmeriCorps - The Sisters of Mount Notre Dame; National Education Volunteer, Cincinnati, Ohio, 2001 – 2002
Ohio Department of Education - Educator Licensure September 2018
• Credential Number: 21660230
• Credential Name: Mathematics - 5 Year Long Term Substitute License - Adolescence to Young Adult (7-12)
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