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master service technician resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Knowledgeable technician offering over thirty years of troubleshooting and repair experience, with advanced technical knowledge. Diligent, dependable and service-driven with a strong safety record and excellent follow-through. Well-versed in consulting blueprints and schematics to assess repair needs, using critical thinking and problem solving skills.

Skills
  • Codes compliance
  • Complex problem solving
  • HVAC certified R12, R22, R134A, R410, R502
  • High and Low voltage electrical systems, single and three phase
  • Understanding schematics
  • Power and hand tool use
  • Troubleshooting strength
  • Licensed fork lift, and genie lift operator
  • Safety-oriented mindset
  • Equipment repair
  • Maintenance scheduling
  • Mechanical aptitude
  • System installations
  • Reporting and documentation
  • Organizational ability
  • General plumbing
  • Safety protocols
  • J Standard 2000 Soldering and Welding Certified
Experience
Master Service Technician, 08/1973 to 12/1994
Autonation, Inc.Burleson, TX,
  • Graduated first in my class and worked all over the nation.
  • 1976 to 1980 Fairway Chevrolet, Las Vegas, Nevada.
  • Utilized standard procedures to conduct accurate emissions tests.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Used technical manuals and repair documentation to plan and implement high-quality corrections to various owner issues.
  • Conducted test drives before and after repair services.
    Helped customers achieve even wear on tires with timely rotation and balancing.
  • Checked vehicle mileage and determined necessary maintenance, including belts, fluids flushing or gasket replacements.
  • 1979 NAISE National Automotive Institute for Service Excellence Master Technician obtained.
  • 1980 Mr. Good Wrench status obtained.
  • 1980 to 1985 Master Technician Electrical Diagnosis Specialist.
  • Traveled all over the county to diagnose electrical, digital HVAC, and computer control drive ability issues.
  • 1985 to 1986 Digital Electronic Specialist.
  • ECM and BCM design and programming.
  • 1986 to 1993 Service Representative for the Southwestern area.
  • Traveled all over the country representing General Motors.
Business Owner, 01/1995 to 12/2008
Rockline IndustriesSheboygan, WI,
  • Owned and managed daily operations of auto repair and towing business, including supervising employees and providing onsite training and continuing education to staff.
  • Maintained functional and neat building areas to meet all business needs and deliver professional appeal to customers.
  • Created and implemented marketing and advertising strategies for strategic growth and to support company's revenue goals.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Managed over 50 customer inquiries per day by answering questions.
  • Developed favorable relationships with vendors and contractors, facilitating contract negotiation and implementation of marketing and sales strategies.
  • US Department of Labor Journey man papers for experimental electronic cable design and assembly. (Fiber Optics)
Maintenance Technician, 01/2009 to 01/2019
Rockline IndustriesBooneville, AR,
  • Cleaned and lubricated machinery shafts, bearings and gears.
  • Performed general maintenance on machinery and equipment to prevent malfunctions.
  • Executed daily operations of preventive maintenance on electrical panels, motor controls and switch gears.
  • Performed routine inspection and maintenance of equipment to include diagnostics and repair of all automated sewing, cutting, spreading and stacking equipment.
  • Designed, fabricated and installed system upgrades to improve existing equipment.
  • Inspected electrical components to identify defects and hazards and to make necessary adjustments.
  • Did preventive maintenance on electrical panels and motors
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Monitored building security and safety by locking doors after operating hours and checking electrical appliances to prevent safety hazards.
  • Oversaw onsite safety compliance to safety regulations and OSHA standards.
  • Utilized drawings, blueprints and schematics of building and systems layout as well as machinery construction.
  • Used electrical drawings to troubleshoot and repair electromechanical and various other systems.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
Maintenance Technician, 12/2018 to Current
LW FabricationCity, STATE,
  • Used electrical drawings to troubleshoot and repair electromechanical and various other systems.
  • Designed, fabricated and installed mechanical and pnematic upgrades to improve existing equipment.
  • Executed daily operations of preventive maintenance on electrical panels, motor controls and switch gears.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Performed general maintenance on machinery and equipment to prevent malfunctions.
  • Cleaned and lubricated machinery shafts, bearings and gears.
  • Performed routine inspection and maintenance of equipment.
  • Monitored building security and safety by locking doors after operating hours and checking electrical appliances to prevent safety hazards.
  • Oversaw onsite safety compliance to safety regulations and OSHA standards.
  • Utilized drawings, blueprints and schematics of building and systems layout as well as machinery construction.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
Education and Training
Certificate: NAISEBCMECMLasChaddsOSHAOSHALow Voltage And Pnematic Control Systems, Expected in 01/2014
Gerber Training Facility - On Site,
GPA:
Certificate: Laser Guided Cutting Equipment, Expected in 05/2014
Gerber Training Facility - On Site,
GPA:
Government Certification: J Standard 2010 Electronic Soldering, Expected in 09/2010
Sun Valley Electronics - On Site,
GPA:

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Resume Overview

School Attended

  • Gerber Training Facility
  • Gerber Training Facility
  • Sun Valley Electronics

Job Titles Held:

  • Master Service Technician
  • Business Owner
  • Maintenance Technician
  • Maintenance Technician

Degrees

  • Certificate
  • Certificate
  • Government Certification

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