Master Scheduler Project Manager resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Passionate and goal-oriented Senior IT Project Manager with a proven track record of delivering outstanding results. I have a diverse background in managing projects within industries like Airlines, Finance, Healthcare, and Defense. Known for my friendly and approachable nature, I excel in communicating and collaborating with others. Let's work together to make your projects a success!

  • IT Project Management
  • Cloud Migrations
  • JIRA
  • Automation & Scheduling
  • Project & Program Management
  • Business Development & Management
  • Microsoft Excel/Access/Word/Office Suite
  • SharePoint/MS Project/Planview/Visio
  • Budgets & Strategic Compliance
  • Problem Solving with Out-of-Box Solutions
  • Project Forecast and Estimation
  • Proposals & Negotiations
  • Relational Database Familiarity
  • Mentoring Team Members
10/2022 to Current
IT Project Manager Guidepoint Security Fort Lauderdale, FL,
  • Strategized and devised comprehensive work plans, evaluated available resources, and established realistic timelines for various projects.
  • Leveraged in-depth knowledge of System Development Lifecycle (SDLC) methodologies and Agile project management techniques to efficiently oversee multiple project teams.
  • Collaborated closely with diverse teams to successfully execute on-premises to Cloud migrations, ensuring smooth transitions of mission-critical applications onto the AWS platform.
  • Employed diagrams, firewalls, and risk/security analysis to ensure secure and reliable implementation of migrations.
  • Contributed to the implementation of a new Asian wallet payment method for United Airlines, working closely with end-to-end channels for seamless integration.
  • Demonstrated proficiency in tracking all work items using JIRA, maintaining a clear and organized record of project progress.
  • Actively participated in daily war room meetings and provided updates through weekly dashboards, ensuring effective communication and transparency across teams.
02/2022 to Current
Project Manager, PMO S&P Global AZ, State,
  • Facilitated and executed customer and internal stakeholder projects, ensuring delivery within defined timelines and scope, while adhering to established governance, methodology, and processes.
  • Provided end-to-end project management for application development, implementation, and ad hoc projects. This included solution design, requirements gathering, analysis, development, testing, and deployment.
  • Defined, maintained, and communicated project deliverables, schedules, governance, and effectively mitigated project-related risks and issues using established project management processes and methodologies.
  • Managed customer and internal stakeholder expectations, including facilitating meetings and delivering project milestones.
  • Developed and maintained productive working relationships with business owners, project sponsors, solution consultants, business analysts, architects, programmers, testers, and customers.
  • Focused on project monitoring and management by developing forecasts and tracking expenses to ensure optimal cost efficiency.
  • Forecasted, scheduled, and monitored project timelines, assessed personnel performance, and ensured efficient resource utilization.
  • Created project plans with well-defined timelines, assigned tasks to appropriate teams, and effectively managed workflow to meet project objectives.
08/2020 to 02/2022
Project Manager Control Tec Ann Arbor, MI,
  • Forecasted, scheduled, and meticulously monitored project timelines, ensuring adherence to deadlines and achievement of completion targets.
  • Demonstrated expertise in defining project plans and timelines, effectively managing workflow and personnel, resulting in successful on-time project delivery.
  • Proactively handled continuous project monitoring and management, including the development of accurate forecasts, meticulous tracking of expenses, and diligent approval of payments.
  • Adapted and reconstructed project plans as needed to better align with organizational objectives and evolving project requirements.
  • Collaborated seamlessly with cross-functional teams to draft comprehensive project schedules and plans, ensuring alignment and effective communication among stakeholders.
  • Led and coordinated extensive planning efforts for complex contracts, including the development of clear project milestones and meticulous budget management.
  • Successfully delivered projects on time, within budget, and in accordance with stringent quality standards.
  • Monitored internal financial budgets, analyzing actuals against projections to ensure financial accountability and performance.
  • Contributed to projects aimed at automating prescription refills for patients, leveraging technical expertise and project management skills to drive successful implementation.
02/2020 to 05/2020
Master Scheduler Project Manager Jeffreym Consulting Redmond, WA,
  • Attended departmental meetings, actively providing feedback and insights to enhance future performance and collaboration within the team.
  • Created comprehensive agendas and communication materials for team meetings, ensuring efficient and productive discussions.
  • Collaborated closely with team members to effectively deliver project requirements, develop innovative solutions, and consistently meet project deadlines.
  • Took charge of creating and organizing a daily production schedule, meticulously recording each output level in the appropriate system.
  • Proactively addressed scheduling-related issues by working closely with employees, ensuring timely resolution and smooth operations.
  • Maintained strong working relationships with vendors, actively collaborating to meet the company's supply needs in a timely and efficient manner.
  • Identified and rectified differences and inaccuracies in shipment and deliveries to customers, ensuring high-quality service and customer satisfaction.
  • Utilized Burn Charts and leveraged MS Project to merge multiple schedules, effectively managing project timelines and optimizing resource allocation.
04/2016 to 01/2019
Senior Project Manager Northrop Grumman Corporation City, STATE,


  • Managed product life cycle, including budgeting, resource coordination, and defining work processes.
  • Created a positive and empowering culture to support program success.
  • Led process improvements within the Project Management Office.
  • Innovated and managed governance cadence, providing updates to senior leadership.
  • Oversaw user acceptance testing, test case development, and project requirements management.
  • Updated and reported project progress, budget, and schedules.
  • Led innovative projects to automate reporting inefficiencies.
  • Mentored and assessed project managers and resources.
  • Ensured up-to-date project dashboards and effective stakeholder communication.


  • Led high-stakes corporate projects for the GM to Ally transition.
  • Developed an Innovation Program for corporate Ally Insurance.
  • Created a usable SharePoint site for centralized governance.
  • Implemented a virtual claims project, saving over $100K in the pilot phase alone.
  • Expanded project personnel and resources to meet demands.
  • Prepared presentations detailing project scope, progress, and results.
  • Updated project plans based on changing objectives and availability.
  • Managed budgets, timelines, and scopes.
  • Collaborated with cross-functional teams to complete projects.
  • Provided updates and managed inquiries for quality delivery.
02/2008 to 06/2013
Project Manager, PMO Company Name City, State,


  • Coordinated the operational aspects of ongoing projects, acting as a liaison between the program management office and various functional organizations, including engineering, project management, program finance, planning, scheduling, and operations.
  • Provided operational direction to the internal operations group, ensuring alignment with contractual obligations and customer requirements.
  • Utilized Excel and Access databases to track repairs status and generate reports for upper management and customer use.
  • Proactively assessed project issues and implemented effective resolutions to enhance productivity, maintain quality standards, and achieve customer satisfaction goals and objectives.


  • Successfully integrated an automated tracking system for the military sales division, improving efficiency and accuracy in project management and reporting.
  • Managed a portfolio of defense contractor repair projects valued at over $500,000, ensuring timely completion, cost-effectiveness, and customer satisfaction.
  • Trusted as the primary communications liaison between Northrop Grumman and client-based heads of state, facilitating effective communication and fostering strong relationships.
03/2007 to 02/2008
Business Planner Company Name City, State,
  • Assisted in management of capital and overhead process, through closure, to ensure that expenditures do not exceed the allocated department budgets.
  • Coordinated elements for business area, serving as the representative to IT, security, and facilities.
  • Worked with business management and finance to assist in budget processes and paperwork.
  • Supported road-map and proposal process with business development.
  • Analyzed operational performance to identify pain points and provided actionable solutions to management.
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Completed various reports and analyzed each report to decide where improvements could be made.
  • Wrote reports outlining results to facilitate management decision making.
  • Served as liaison between certain departments to implement new improvement plans and changes.
Education and Training
Expected in 06/2025
MBA: Business Management
University of Phoenix - ,
Expected in 04/2024
Project Management Professional Certification (PMP) Agile Methodology Training:
Project Management Institute - ,
Expected in 06/2004
B.A: Management and Marketing, Information Technology, Business Administration, Multimedia
George Mason University - Fairfax, VA,

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Resume Overview

School Attended

  • University of Phoenix
  • Project Management Institute
  • George Mason University

Job Titles Held:

  • IT Project Manager
  • Project Manager, PMO
  • Project Manager
  • Master Scheduler Project Manager
  • Senior Project Manager
  • Project Manager, PMO
  • Business Planner


  • MBA
  • Project Management Professional Certification (PMP) Agile Methodology Training
  • B.A

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