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Master Merchandiser Resume Example

Resume Score: 80%

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MASTER MERCHANDISER
Summary

Responsive team leader with strong retail and retail management background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Skills
  • Store opening and closing procedures
  • Employee supervision and motivation
  • Store operations oversight
  • Retail inventory management
  • Project management
  • Root cause analysis
  • Sales professional
  • Team-oriented
  • Employee training
  • Customer service
  • Reliable
  • Staff training and development
  • Outstanding communication skills
  • Accurate cash handling
  • Planogram interpretation
  • Product merchandising
  • Display resetting
  • Floor set design
Experience
DRIVELINE RETAIL MERCHANDISING | Irving, TXMaster Merchandiser01/2020 - Current
  • Followed prepared sketches and planograms to arrange consistent shelves, racks, bins and set merchandise across multiple locations in various cities.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Configured and arranged advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales and verified accurate and up-to-date signage.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Organized and located inventory and updated store layouts.
  • Organized appealing and engaging displays to capture customer interest and drive revenue growth.
  • Communicated and coordinated execution of planogram with store management.
  • Displayed appropriate signage for products and sales promotions.
  • Built effective relationships with each store to develop superior customer satisfaction.
  • Organized team projects and lead multiple teams on remodels and resets.
  • Area trainer for new hires with associated duties as per my district manager's instruction.
Dollar Tree | San Antonio, TXStore Manager11/2017 - 06/2019
  • Recruited, interviewed and hired talented people offering experience and key selling capabilities to company.
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Trained and coached sales associates on all required duties and performance issue resolves.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Oversaw daily staffing needs and handled scheduling for all employees of the store.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Implemented ongoing staff development to help employees achieve better growth potential.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Dollar General | Rockdale, TXASSISTANT MANAGER04/2015 - 07/2016
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Assisted negotiation with vendors and suppliers.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
  • Coached and developed store associates through formal and informal interactions.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Education and Training
Kankakee Community College | Kankakee, ILGED03/2009
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Resume Overview

Companies Worked For:

  • DRIVELINE RETAIL MERCHANDISING
  • Dollar Tree
  • Dollar General

School Attended

  • Kankakee Community College

Job Titles Held:

  • Master Merchandiser
  • Store Manager
  • ASSISTANT MANAGER

Degrees

  • GED

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