Master Merchandiser Resume Example
Love this resume?Build Your Own Now
MASTER MERCHANDISER
Summary
Responsive team leader with strong retail and retail management background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Skills
|
|
Experience
Travelcenters Of America | New Paris , OHMaster Merchandiser01/2020 - Current
- Followed prepared sketches and planograms to arrange consistent shelves, racks, bins and set merchandise across multiple locations in various cities.
- Placed prices and descriptive signage to enhance displays and promote items.
- Configured and arranged advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales and verified accurate and up-to-date signage.
- Established and maintained proper high-traffic displays, resulting in increased sales.
- Organized and located inventory and updated store layouts.
- Organized appealing and engaging displays to capture customer interest and drive revenue growth.
- Communicated and coordinated execution of planogram with store management.
- Displayed appropriate signage for products and sales promotions.
- Built effective relationships with each store to develop superior customer satisfaction.
- Organized team projects and lead multiple teams on remodels and resets.
- Area trainer for new hires with associated duties as per my district manager's instruction.
Hcl Technologies Ltd. | Erie , PAStore Manager11/2017 - 06/2019
- Recruited, interviewed and hired talented people offering experience and key selling capabilities to company.
- Positively impacted product relevance through careful distribution, merchandising and display techniques.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Trained and coached sales associates on all required duties and performance issue resolves.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Oversaw daily staffing needs and handled scheduling for all employees of the store.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Implemented ongoing staff development to help employees achieve better growth potential.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Dollar General | City , STATEASSISTANT MANAGER04/2015 - 07/2016
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
- Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
- Assisted negotiation with vendors and suppliers.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
- Coached and developed store associates through formal and informal interactions.
- Promoted and supported strong relationships with local community organizations in surrounding area.
- Collaborated with visual merchandising team to develop strategies to drive profitability.
- Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
- Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
- Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Education and Training
Kankakee Community College | City, StateGED03/2009
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Word choice
- Length
Resume Overview
School Attended
- Kankakee Community College
Job Titles Held:
- Master Merchandiser
- Store Manager
- ASSISTANT MANAGER
Degrees
- GED
Similar Resumes
