Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
ionateiHairstylistionateiHairstionatei
Outgoing and people-orilist
Skills
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Experience
Master Hair Designer, 04/2019 - Current
Monarch Casino Black Hawk – Black Hawk, CO,
Monarch Casino Black Hawk – Black Hawk, CO,
- Sanitized workstations and salon equipment to reduce chance of infection.
- Drove retail sales through salon product and service promotion, making catered recommendations to meet client needs.
- Recommended products to customers to meet current needs or resolve specific concerns.
- Recommended styles and treatments based on clients' needs and appearances.
- Set up workstation and treatment room with necessary products, equipment and supplies.
- Evaluated each client's hair, roots and physical features to determine ideal style and cut plans.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Offered clients catalog showcasing hairstyle options so they could decide on cut and color.
- Maintained updated knowledge of industry products, including chemical composition, structure and properties.
- Treated customers to extra services such as shampooing and head massage to promote loyalty.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Collected payment from customers and scheduled next appointments.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Cut and styled natural, artificial, colored or textured hair.
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Kept notes listing preferences and services provided to clients for quick reference.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
Salon Manager/Licensed Hairstylist, 08/2018 - 04/2019
Fantastic Sam's – City, STATE,
Fantastic Sam's – City, STATE,
- Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Assessed, optimized and elevated operations to target current and expected demands.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Trained and mentored team members to achieve optimal performance and meet challenging business targets.
- Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
- Scheduled employees and made sure all shifts had adequate coverage.
- Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
- Addressed customer problems quickly and according to service standards.
- Scheduled employees and oversaw customer appointment calendar.
- Placed inventory orders, monitored shelf stock and tracked expenses.
- Arranged, shaped, trimmed and colored hair to achieve desired effect.
- Managed all areas of salon operations, including appearance, performance and sales of products.
- Suggested flattering systems according to customer physical features, face, body build and current trends.
- Accountable for all staff development, budgeting and supply ordering.
- Handled guest complaints, maintaining positive dining experience for all restaurant patrons.
- Resolved guest complaints.
- Consulted with customers regarding style objectives and upcoming events.
- Enforced safety procedures in accordance with facility policies and government regulations.
Salon Manager/Hairstylist, 08/2017 - 08/2018
SmartStyle – City, STATE,
SmartStyle – City, STATE,
- Assessed, optimized and elevated operations to target current and expected demands.
- Trained and mentored team members to achieve optimal performance and meet challenging business targets.
Hairstylist, 10/2016 - 08/2017
Great Clips – City, STATE,
Great Clips – City, STATE,
- Cut and styled natural, artificial, colored or textured hair.
- Offered clients catalog showcasing hairstyle options so they could decide on cut and color.
- Treated customers to extra services such as shampooing and head massage to promote loyalty.
- Customized styles, services and products to suit client-specific needs and maintain high levels of customer satisfaction.
- Sanitized workstations and salon equipment to reduce chance of infection.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Designed and recommended home care hair regimens and treatments for individual customer needs.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
Education and Training
Associate of Arts: Cosmetology, Expected in 03/2013
University of Spa & Massage Therapy - Springfield, IL
University of Spa & Massage Therapy - Springfield, IL
Associate of Arts: Graphic Design, Expected in 08/2017
Independence University - Salt Lake City, UT
Independence University - Salt Lake City, UT
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Resume Overview
School Attended
- University of Spa & Massage Therapy
- Independence University
Job Titles Held:
- Master Hair Designer
- Salon Manager/Licensed Hairstylist
- Salon Manager/Hairstylist
- Hairstylist
Degrees
- Associate of Arts
- Associate of Arts
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