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master cosmetologist salon manager resume example with 8+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Proficient In Microsoft Office and all other office duties. Highly organized and hardworking with clear focus on maintaining efficient and accurate operations with good prioritization and planning abilities.. Prepared to offer the best of my experience and skills to take on challenging new role with your company.

Skills
  • Documentation and control
  • Customer and client relations
  • Filing and data archiving
  • Scheduling
  • Travel planning
  • Microsoft Office proficiency
  • Verbal and written communication
  • Multi-Tasking
  • Office administration
  • Multi-line phone proficiency
  • Critical Thinking
  • Data Entry
  • Documentation and reporting
  • Recordkeeping
  • Writing reports
  • Budgeting
Work History
02/2017 to 01/2020
Master Cosmetologist/ Salon Manager Paul Mitchell Schools Twin Falls, ID,
  • Met with new clients, providing effective hair consultations detailing expectations for color, style and cut
  • Handled in cash and credit card payments daily with 100% accuracy
  • Recommended products to customers to meet current needs or resolve specific concerns
  • Backed up reception desk by answering phones, scheduling appointments and processing payments
  • Responded to inquiries by phone, email and in person and scheduled over 50 appointments daily
  • Set up workstation and treatment room with necessary products, equipment and supplies
  • Double-checked inventories and stocking for entire salon treatment suite and sale areas
  • Increased sales by 93% in 7 months by providing exceptional service and maintaining positive and energetic attitude
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
03/2013 to 01/2016
Cosmetology Instructor Seaworld Parks Orlando, FL,
  • Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse subjects
  • Responsible for upholding all State Sanitation and regulations on clinical floor
  • Promoted advancement of professional skills for securing certification, employment, leadership development
  • Used variety of teaching techniques to encourage student critical thinking and discussion in Cosmetology course
  • Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties
  • Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students
  • Created detailed and comprehensive lesson plans based on Colorado state cosmetology curriculum
  • Developed and maintained effective frameworks, standards and requirements
  • Prepared course objectives to follow school's curriculum standards established by school and state
  • Developed modern curriculum based on current hairstyle, nail and skin care trends
  • Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock
  • Presented at industry conferences to audiences of up to 150 students and professionals
  • Tracked class attendance and student progress
  • Organized hair shows and competitions for students
  • Achieved score of 95% from 75% on overall state board passing rate of student body
  • Developed program to work with students and increase interest in higher learning.
  • Planned, implemented, monitored and assessed classroom instructional program.
  • Conducted practice exams for 150 students including both theoretical and practical sections.
05/2012 to 03/2013
Educator Paul Mitchell The School Colorado City, STATE,
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Conducted frequent inspections and basic maintenance on equipment to keep every machine in proper working order for expected student needs.
02/2010 to 11/2011
BDC Service Representative Mercedes Benz Of Honolulu City, STATE,
  • Educated customers about billing, payment processing and support policies and procedures.
  • Assessed caller accounts to determine benefits, identify service needs and resolve issues.
  • Entered customer interaction details in database to track requests, document problems and record solutions offered.
  • Resolved customer issues over phone with 80-100 customers daily.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Education
Expected in 2019 to to
Dental Assisting 1 Certificate: Dental Assisting
Lake Norman Dental Assisting School - Mooresville, NC,
GPA:
  • Completed coursework in:
  • Radiology
  • Sterilization Infection Control
  • Dental Assisting Chairside
  • Dental Emergency
  • Nitrous Oxide
  • Dentrix Software
Expected in to to
NC Cosmetology License: Cosmetology
Paul Mitchell The School - Gastonia, NC,
GPA:
Expected in 2005 to to
High School Diploma:
East Lincoln High School - Denver, NC
GPA:
Expected in 02/2020 to to
Certification: Microsoft Office
E Learning Group - Online Courses,
GPA:
  • Coursework in Microsoft Office 2016 , Excel, Outlook, Access, Powerpoint, Word, and Office 365
Certifications
  • CPR and First Aid certified
  • Nitrous Oxide Certification
  • Dental X-ray Radiology
  • Dental Emergency
  • Dental Assisting chairside
  • Sterilization Infection Control
  • Microblading
  • Microsoft Office

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Resume Overview

School Attended

  • Lake Norman Dental Assisting School
  • Paul Mitchell The School
  • East Lincoln High School
  • E Learning Group

Job Titles Held:

  • Master Cosmetologist/ Salon Manager
  • Cosmetology Instructor
  • Educator
  • BDC Service Representative

Degrees

  • Dental Assisting 1 Certificate
  • NC Cosmetology License
  • High School Diploma
  • Certification

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