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Master Cosmetologist Resume Example

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MASTER COSMETOLOGIST
Professional Summary

Ambitious Master stylist with 15 years of hands-on experience verifying transaction information, obtaining authorization of payments and scheduling and preparing disbursements. First-rate administrative, data entry and organizational skills. Diligent and meticulous professional commended for quickly and accurately learning new procedures.

Skills
  • Customer Service
  • Makeup applications
  • Trendy hair coloring, including highlighting, balyage, color correction, fashion colors, and grey coverage.
  • Permanent makeup
  • Special occasion hair and makeup
  • Product sales
  • Product expertise
  • Customer consultation
  • Inventory Control
  • Lash and eyebrow maintenance
  • Relationship building and management
  • Waxing service provider
  • Outstanding client retention
Work History
Master Cosmetologist05/2005 to Current
Hyatt Hotels Corp. – Indianapolis , IN
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base by 130 people.
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
  • Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Offered highly skilled and diverse salon services to over 7 daily customers, including cuts, color services and extensions.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with over 30 daily customers.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Processed payments by entering sales in register.
  • Spoke with clients regarding health history, expectations, services and procedures for over 100% customer satisfaction.
  • Expanded client base by 60% through direct referrals.
  • Styled hundreds of people for hundreds of events including hair and makeup.
  • Consistently received positive performance reviews from guests.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Sanitized and organized station and tools by using all rules, regulations and guidelines from DORA and OSHA.
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
  • Booked over 30 daily customer appointments using the Vagaro system.
Server and Bartender04/2012 to 04/2014
Buffalo Wild Wings – City , STATE
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Managed food resources, memorized orders and coordinated service in 50- table restaurant.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
Server and Trainer01/2005 to 03/2008
ESPN Zone – City , STATE
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Coordinated 20 events throughout 3 banquet spaces, including weddings, reunions, and corporate meetings.
  • Managed food resources, memorized orders and coordinated service in 100- table restaurant.
Education
License: Beauty08/2007Academy of Cosmetology Arts- City
Some College (No Degree): BusinessMetropolitan State University of Denver- City, State
High School Diploma05/2004Thornton High School- City
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How this resume score could be improved?

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Resume Overview

School Attended

  • Academy of Cosmetology Arts
  • Metropolitan State University of Denver
  • Thornton High School

Job Titles Held:

  • Master Cosmetologist
  • Server and Bartender
  • Server and Trainer

Degrees

  • License : Beauty 08/2007
    Some College (No Degree) : Business
    High School Diploma 05/2004

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