Master Cosmetologist Resume Example
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MASTER COSMETOLOGIST
Professional Summary
Ambitious Master stylist with 15 years of hands-on experience verifying transaction information, obtaining authorization of payments and scheduling and preparing disbursements. First-rate administrative, data entry and organizational skills. Diligent and meticulous professional commended for quickly and accurately learning new procedures.
Skills
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Work History
Master Cosmetologist05/2005 to Current
Hyatt Hotels Corp. – Indianapolis , IN
Hyatt Hotels Corp. – Indianapolis , IN
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base by 130 people.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
- Offered highly skilled and diverse salon services to over 7 daily customers, including cuts, color services and extensions.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with over 30 daily customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Processed payments by entering sales in register.
- Spoke with clients regarding health history, expectations, services and procedures for over 100% customer satisfaction.
- Expanded client base by 60% through direct referrals.
- Styled hundreds of people for hundreds of events including hair and makeup.
- Consistently received positive performance reviews from guests.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Sanitized and organized station and tools by using all rules, regulations and guidelines from DORA and OSHA.
- Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
- Booked over 30 daily customer appointments using the Vagaro system.
Server and Bartender04/2012 to 04/2014
Buffalo Wild Wings – City , STATE
Buffalo Wild Wings – City , STATE
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Managed food resources, memorized orders and coordinated service in 50- table restaurant.
- Prepared beverages and filled food orders for customers.
- Greeted and maintained relationships with regular customers.
Server and Trainer01/2005 to 03/2008
ESPN Zone – City , STATE
ESPN Zone – City , STATE
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Prepared beverages and filled food orders for customers.
- Greeted and maintained relationships with regular customers.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Checked identification to enforce age regulations for alcoholic beverages.
- Coordinated 20 events throughout 3 banquet spaces, including weddings, reunions, and corporate meetings.
- Managed food resources, memorized orders and coordinated service in 100- table restaurant.
Education
License: Beauty08/2007Academy of Cosmetology Arts-
City
Some College (No Degree): BusinessMetropolitan State University of Denver-
City,
State
High School Diploma05/2004Thornton High School-
City
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Resume Overview
School Attended
- Academy of Cosmetology Arts
- Metropolitan State University of Denver
- Thornton High School
Job Titles Held:
- Master Cosmetologist
- Server and Bartender
- Server and Trainer
Degrees
- License : Beauty 08/2007
Some College (No Degree) : Business
High School Diploma 05/2004
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