Master Cosmetologist Resume Example Self Employeed @ Serendipity Salon And Spa

MASTER COSMETOLOGIST

Professional Summary

Ambitious Master stylist with 15 years of hands-on experience verifying transaction information, obtaining authorization of payments and scheduling and preparing disbursements. First-rate administrative, data entry and organizational skills. Diligent and meticulous professional commended for quickly and accurately learning new procedures.

Skills

Customer Service
Makeup applications
Trendy hair coloring, including highlighting, balyage, color correction, fashion colors, and grey coverage.
Permanent makeup
Special occasion hair and makeup
Product sales
Product expertise

Customer consultation
Inventory Control
Lash and eyebrow maintenance
Relationship building and management
Waxing service provider
Outstanding client retention

Work History

Master Cosmetologist05/2005 to Current
Self Employeed @ Serendipity Salon And Spa – Westminster, CO

Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base by 130 people.
Researched latest trends in hair and makeup to stay updated on color, style and technique.
Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
Offered highly skilled and diverse salon services to over 7 daily customers, including cuts, color services and extensions.
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with over 30 daily customers.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Processed payments by entering sales in register.
Spoke with clients regarding health history, expectations, services and procedures for over 100% customer satisfaction.
Expanded client base by 60% through direct referrals.
Styled hundreds of people for hundreds of events including hair and makeup.
Consistently received positive performance reviews from guests.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Sanitized and organized station and tools by using all rules, regulations and guidelines from DORA and OSHA.
Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
Booked over 30 daily customer appointments using the Vagaro system.

Server and Bartender04/2012 to 04/2014
Buffalo Wild Wings – Thornton, CO

Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Kept register accurate through correct billing, payment processing and cash management practices.
Managed food resources, memorized orders and coordinated service in 50- table restaurant.
Prepared beverages and filled food orders for customers.
Greeted and maintained relationships with regular customers.

Server and Trainer01/2005 to 03/2008
ESPN Zone – Denver, CO

Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Kept register accurate through correct billing, payment processing and cash management practices.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Prepared beverages and filled food orders for customers.
Greeted and maintained relationships with regular customers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Checked identification to enforce age regulations for alcoholic beverages.
Coordinated 20 events throughout 3 banquet spaces, including weddings, reunions, and corporate meetings.
Managed food resources, memorized orders and coordinated service in 100- table restaurant.

Education

License: Beauty08/2007Academy of Cosmetology Arts- Denver, CO

Some College (No Degree): BusinessMetropolitan State University of Denver- Denver, CO

High School Diploma05/2004Thornton High School- Thornton, CO

Resume Overview

Companies Worked For:

Self Employeed @ Serendipity Salon And Spa
Buffalo Wild Wings
ESPN Zone

School Attended

Academy of Cosmetology Arts
Metropolitan State University of Denver
Thornton High School

Job Titles Held:

Master Cosmetologist
Server and Bartender
Server and Trainer

Degrees

License : Beauty 08/2007
Some College (No Degree) : Business
High School Diploma 05/2004

Master Cosmetologist Resume Example

Resume Score: 80%

Resume Overview

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