Master Advisor Resume Example Dyersburg State Community College

MASTER ADVISOR

www.linkedin.com/in/deborah-stewart-1bb03942

Professional Summary

Compassionate Financial Aid Officer with 20+ years of helping students reach full potential through education. Eager to connect prospective applicants with underutilized governmental and private aid programs. Dedicated to enhancing institutions' incoming student body diversity by maximizing financial contributions for deserving students.

Education

Master of Arts: Higher EducationThe University of Tennessee At Martin

Bachelor of Science: Organizational LeadershipBryan College- Dayton, TN

Skills

Expert in Federal and State Financial Aid regulations.
Data verification
FAFSA requirements
Project organization
Federal Aid Eligibility guidelines

Federal Student Aid policies
Loan and grant knowledge
Student advisement
MS Office

Work History

Master Advisor 01/2019 to Current
Dyersburg State Community College – Dyersburg, TN

Provide strategic learning preferences for students advising student individually and in groups on academic programs for individual interest.
Developed and manage the Peer Mentor program for TN Promise and TN Reconnect for the West Tennessee region driving operational improvements which resulted in 10% increase in student enrollment rates.
Advise student Student Success Coach, Financial Aid Officer/Enrollment services and work-study supervisor.
Reviewed student files to meet deadlines for completing various graduation requirements.
Pointed students to relevant information about academic and personal support services available on campus.
Studied and analyzed current topics and delivered effective presentations to groups at national and international meetings.
Maintained accurate confidential participant files to meet state and federal guidelines.

Financial Aid Advisor01/2006 to 12/2018
Chattanooga State Community College – Chattanooga, TN

Act as Senior Financial Aid Advisor processing federal financial aid verifications per TN Board of Reagents guidelines.
Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
Helped individuals complete physical and electronic paperwork such as FAFSA.
Counseled active and prospective students to communicate available federal and state financial aid opportunities.
Communicate with financial aid agencies and resources ensuring compliance with federal and state regulations and best practices.
Process and review student's federal and state aid applications for completion.
Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
Data entry, maintain hard copies, update records when needed.
Promote, support and participate in student recruitment and retention efforts.
Review and schedule all training for work-study, Academic Service and Presidential Scholars student for the Enrollment Center
Completed time sheets for student to prepare for Payroll.
Represented financial aid office at group meetings with high school students and parents.
Collaborated with community-based organizations to increase economic diversity of applicant pools.

Cashier01/2003 to 01/2007
Wal-Mart – Milan, Chattanooga, TN

Processed POS transactions, including checks, cash and credit purchases or refunds.
Disbursed money on returned items, cashed payroll checks, accepted money transfers and credit cards payments.
Addressed Customer Service challenges.
Ensured balance transactions at end of shift.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reviewed and resolved differences between accounting information and cash drawer.
Answered questions about store policies and concerns to support positive customer experiences.
Mentored new team members on POS system operation, customer service strategies and sales goals.

Attendance Secretary01/1997 to 01/2005
Milan Special School District – Milan, TN

Maintained student attendance records for 500 high school students and recorded in Student Information System.
Post attendance, records & transcripts and assist Assistant Principal and Guidance Counselor in annual student registration
Responsible for review and correct posting of grades, test scores, and maintained database of vehicle-parking registration.
Reviewed absences and tardy reports for each class period as reported by teachers.
Handled parent calls requesting student early dismissal for approved reasons and facilitated release of students from class.
Schedule Appointments between Guidance Counselor and parents serving as liaison with parents and students.
Obtain and create information for Assistant Principal for truancy court and compile information for permanent records.
Corrected discrepancies with student attendance and posted daily summary report on absences.
Worked with MSSD administration on updating and executing student attendance policies to provide greater efficiency.
Perform regular duties without specific instructions to ensure the work of the school meets standards and procedures.
Para-Professional with the state.

Resume Overview

Companies Worked For:

Dyersburg State Community College
Chattanooga State Community College
Wal-Mart
Milan Special School District

School Attended

The University of Tennessee At Martin
Bryan College

Job Titles Held:

Master Advisor
Financial Aid Advisor
Cashier
Attendance Secretary

Degrees

Master of Arts : Higher Education
Bachelor of Science : Organizational Leadership

Master Advisor Resume Example

Resume Score: 80%

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