Hardworking and knowledgeable Administrative Professional well-versed in using scripts and personal expertise to address diverse customer concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities. Dedicated Account Manager successful at handling high account volumes and tough customers. History of working hard to achieve and exceed expectations. Expert salesperson and team leader. Organized with more than 30 plus years of experience providing detailed, hands-on corporate leadership. Knowledgeable in recruiting staff and handling customer complaints. Creates and implements effective marketing and promotional campaigns to exceed company expectations. Cheerful and upbeat independent and team player with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Detail-oriented approach to resolving CRM issues. Creative and engaging Account Manager bringing many years' dynamic and diverse management experience in large-scale in financial, automotive and health, government fields. Accomplished in demonstrating essential business acumen and focus through budgetary and deadline adherence, innovative sales techniques and concept solutions, marketing and self starter. Visionary leader adept in aligning organizational business goals with quality work to achieve consistent success.
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