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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Marketing professional with over six years of progressive experience in digital marketing, product and project management . Accomplished at website operations, digital platform management and collaborating effectively with stakeholders, vendors and clients.
Experience
Marketing Technology Manager, 08/2016 - Current
Simmons Bank Burleson, TX,
  • Developed a deep understanding of key software platforms including call source tracking, lead tracking, property management, revenue management, floor plan pricing and availability used to support marketing execution Implemented and managed marketing software systems for a 210 property portfolio Managed BMC marketing software integration including Vaultware, LeaseHawk, Lead2Lease, LeaseStar,Rent Cafe and LRS including set-up, contracts, troubleshooting and upgrade support Monitored marketing software platforms to ensure upgrades, enhancements or other changes are noted and a consistent level of performance is maintained across participating properties Provided training and support to on-site teams on new features, processes, etc as required Manage day-to-day vendor relationships and provided support for product enhancements and issues Assisted in analyzing lead management data, including traffic and ad source performance Collaborated with vendors to optimize necessary reports to analyze results, and coordinate analysis and review Implemented conversion optimization testing, dynamic phone number tracking, tag management resulting in greater conversion rates.
Marketing Project Coordinator, 05/2014 - 07/2016
Anthem, Inc. IA, State,
  • Managed BMC marketing website kickoff calls between the Bozzuto-Preferred website development teams and the website design firms Used Basecamp to coordinated and communicated with key stakeholders on daily website updates, required deliverables, and project documentations Documented all website projects progress and post-call follow ups Successfully gathered resources from stakeholders, aligned development team and designers, and pushed all website projects past the finish line Assisted with Quality Assurance testing for all existing and newly developed websites Served as day-to-day technical liaison between the on-site teams and multiple website hosts Provided the marketing and on-site teams with software support: Google Analytics, Google Tag Manager, GoDaddy, RentCafe, Lead2Lease, Yardi, including set-up, troubleshooting and upgrade support Provided weekly updates to Marketing staff on ongoing web development projects.
Sales and Marketing Specialist, 07/2013 - 05/2014
Department Of Defense Elmendorf Air Force Base, AK,
  • Worked with the Management team to initiate creative strategies to build positive buzz about the apartment community; partnered with nearby businesses, attended local events, and made connections/contacts in the neighborhood Developed social media initiatives to connect and engage residents; post announcements, photos, updates, and event information Generated new leases and maintained a closing ratio of 30% Deliver timely and remarkable customer service to community residents.
Assistant Manager, 05/2012 - 05/2013
Twin Peaks Restaurant Castlewood, CO,
  • Helped the department manager execute a business plan to achieve department service and volume goals Trained all new hired associates Coordinated daily operations and morning staff meetings, addressed and resolved customer complaints Worked on Department scheduling, price change estimators and monthly sales reports Consistently exceeded 300 follow-up calls monthly,earning recognition as one of the top 10 reps (out of 200) based on call volume Awarded "Manager of the Quarter" (2013) for sales, service and relationship-building excellence Collaborated with the department manager to ensure the customer receives the best quality, value and selection of merchandise coached and developed employees to deliver outstanding service Drove an increase of five percent in sales while managing the department for three months Assisted the department manager in ensuring accurate inventory management and achieve shrinkage goals.
International Export Supervisor, 05/2008 - 08/2011
Capital Export Inc City, STATE,
  • Managed and handled all export &import shipments for many companies including the World Bank, IMF and many other companies Maintained extensive written, verbal and electronic communication with United States and overseas agents to provide product and delivery information Resolved collection problems and account discrepancies Prepared daily quotes for export and import moves for agents all over the globe.
Education and Training
Bachelor of Business Administration: International business Marketing, Finance, Expected in May 2009
-
James Madison University - ,
GPA:
International business Marketing, Finance
Bachelor of Science: Economics, Expected in August 2005
-
Mohammed V University of Rabat - ,
GPA:
Economics
Certifications
Advanced Web Analytics and Reporting: Advanced Feed Integrations: Advanced Project Management: Advanced Product Management: Advanced Lead Management: Advanced Microsoft Office: Advanced
Languages
Arabic: Native French: Native
Activities and Honors
Skills
ad, Arabic, business plan, closing, contracts, conversion, customer service, delivery, features, floor plan, French, Google Analytics, inventory management, managing, marketing, meetings, Microsoft Office, optimization, pricing, processes, Product Management, progress, Project Management, property management, quality, Quality Assurance, relationship-building, Reporting, sales, sales reports, scheduling, software support, phone, troubleshooting, upgrades, upgrade, website design, Website Design and Development, web development, website development, website, websites, written

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School Attended

  • James Madison University
  • Mohammed V University of Rabat

Job Titles Held:

  • Marketing Technology Manager
  • Marketing Project Coordinator
  • Sales and Marketing Specialist
  • Assistant Manager
  • International Export Supervisor

Degrees

  • Bachelor of Business Administration
  • Bachelor of Science

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