Bilingual customer service representative with fluency in English and Spanish. Proven expertise in boosting calling comfort and satisfaction by calmly resolving any concern. Open and clear communication style with good multitasking skills. 3-year track record of providing exceptional customer service to patients. Effective time management and interpersonal skills with the ability to understand insurance and various coverage plans. Committed to ensuring each patient feels welcomed and comfortable upon walking through the door. Bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills.
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