Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Reliability and integrity are qualities that are paramount in having long term career success. I bring these qualities and others to the table as an employee. I desire to add value as part of a team driven to succeed both professionally and personally. If given the opportunity, I will bring every quality and talent I possess to your company to achieve this.

  • Quick learner
  • Exceptional customer service
  • Great Phone Etiquette
  • Reliable
  • Multi-Tasking
  • Customer Satisfaction
  • Detail-oriented
  • Strong work ethic
  • Payment acceptance
  • Proficient in Microsoft Word
  • Scanning
  • Data Entry
  • Fine and fee processing
  • Documentation abilities
  • File coordination
  • MS Office
  • Customer service
04/2021 to Current
Marketing Coordinator 3 Day Blinds Vancouver, WA,
  • Partnered with sales representatives during customer consultations to build agency and customer relations.
  • Managed work according to tight project timelines and high quality standards.
  • Developed key relationships with vendors, printers and shipping agents.
  • Developed and maintained strong client relationships to facilitate smooth discussions and timely strategy updates.
  • Coordinated with vendors to complete projects according to schedule and specifications.
  • Developed and oversaw internal and external events.
06/2018 to 11/2020
Deputy Clerk of Court Rock County Janesville, WI,
  • Provided customer service by phone, email and in person for request for information on warrants, citations and other documents. Helped with information on how to process and file documentations.
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems, also recording details of payment and reporting missed deadlines or delinquency. .
  • Tracked exhibits admitted during court hearings and updated documentation.
  • Conducted roll calls, swore in witnesses, plaintiffs and defendants.
  • Acted as court cashier, processing billing and payments for fines and other court fees,
  • Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
04/2017 to 05/2018
Bank Teller Applied Card Systems Wilmington, DE,
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Processed sales referrals and promoted bank services and products, resulting in branch sales increase.
  • Examined checks for identification and endorsement.
  • Directed specific questions to appropriate branch personnel.
  • Managed opening and closing times for the main branch.
  • Delivered prompt, accurate and excellent customer service.
  • Maintained confidentiality of bank records and client information.
09/2005 to 03/2008
Customer Service Representative Merchants Bank Apple Valley, CA,
  • Processed cash withdrawals.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Supplied tellers with coin and currency as needed.
  • Managed opening and closing times for the main branch.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
06/2003 to 09/2005
Front Desk Clerk Bering Straits Native Corporation Lexington, KY,
  • Handled communications systems.
  • Handled the complaints and concerns of customers.
  • Addressed and welcomed patrons to the business each day.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
04/2001 to 10/2002
Front Desk Clerk Bering Straits Native Corporation Phoenix, AZ,
  • Handled the complaints and concerns of customers.
  • Confirmed transactional data.
  • Delegated duties for a team of 8 office staff.
  • Responded to telephone inquiries from clients, vendors and the public.
  • Directed clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions.
  • Managed clerical needs of company employees, including copying, faxing and file management.
05/2000 to 02/2001
Collections Manager Hi-Line Buffalo, NY,
  • Managed daily posting of payments to customer accounts.
  • Performed research and due diligence to resolve issues in a timely manner.
  • Balanced batch summary reports for verification and approval.
  • Updated customer accounts with interactions, payments and personal information.
  • Reached out to customers to discuss late payments and options for remitting amounts due.
Education and Training
Expected in 1996
High School Diploma: General Studies
Block High School - Jonesville, LA
Additional Information

Active member in local church. Hobbies include crocheting, knitting, and spending time with family.

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School Attended

  • Block High School

Job Titles Held:

  • Marketing Coordinator
  • Deputy Clerk of Court
  • Bank Teller
  • Customer Service Representative
  • Front Desk Clerk
  • Front Desk Clerk
  • Collections Manager


  • High School Diploma

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