LiveCareer-Resume

marketing coordinator resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Highly enthusiastic customer service professional with 10 years client interface experience. Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Seasoned Marketing Coordinator knowledgeable about Area of expertise. Excellent attention to detail and remarkable critical thinking skills. Proficient in developing and overseeing projects with focus on quality and efficiency.

Skills
  • Active listening skills
  • Sharp problem solver
  • Strong organizational skills
  • Energetic work attitude
  • Courteous demeanor
  • Top sales performer
  • Customer service expert
  • Telecommunication skills
  • Adaptive team player
  • Inventory control familiarity
  • Data and Trend Forecasting
  • Social and New Media
  • Data Visualization
  • Computer Proficiency
  • Database Skills
  • Microsoft Office
  • Digital Marketing
  • Marketing Analytics
  • Budgeting and Forecasting
Education
New River Community College Dublin, VA, Expected in 05/2019 Associate Of Applied Business : Marketing Management - GPA :
Certifications

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Work History
Aimbridge Hospitality - Marketing Coordinator
South Burlington, VT, 08/2020 - Current
  • Boosted brand awareness with target customer demographics with social, print and email campaigns.
  • Answered general marketing department inquiries by email, phone and mail.
  • Composed daily posts for social media and helped build corporate presence on Twitter, Facebook and Instagram.
  • Tracked and reported on marketing campaign responses.
  • Coordinated creation and deployment of videos, social media posts and other marketing collateral.
  • Revitalized web content and social media profiles with new and interesting content.
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
  • Maintained complete database of files, contacts and project materials.
  • Organized logistics for marketing and proposal strategy meetings.
  • Researched, gathered and edited proposal materials.
Marmic Fire Safety - Branch Manager
Farmers Branch, TX, 11/2018 - 08/2020
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Gathered and reviewed customer feedback to improve operations.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
  • Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
Eddie Bauer - District Sales Manager
Troutdale, OR, 05/2014 - 11/2018
  • Prevented store losses using awareness, attention to detail and integrity
  • Organized weekly sales reports for the sales department to track product success
  • Earned Top Seller for two consecutive quarters in 2015
  • Achieved high sales percentage with consultative, value-focused customer service approach
  • Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate
  • Assisted customers with store and product complaints
  • Compiled weekly monetary reports and records for store managers
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service
  • Accurately logged all daily shipping and receiving orders
  • Managed cash stock and inventory balances accurately
  • Kept abreast of rapidly evolving technology
  • Stocked and rotated inventory regularly
  • Generated leads for new sales through telephone and email contact with customers.
ECHOSTAR DISH NETWORK - Customer Service Representative (Outbound Technical Representative)
City, STATE, 09/2013 - 05/2015
  • Cross-trained and provided back-up for other customer service representatives when needed
  • Demonstrated mastery of customer service call script within specified timeframes
  • Made reasonable procedure exceptions to accommodate unusual customer requests
  • Built customer loyalty by placing
  • Contacted Customer due to technical issues
  • Multitasked with several different systems
  • Resolved technical and billing issues in a timely manner.

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Resume Overview

School Attended

  • New River Community College

Job Titles Held:

  • Marketing Coordinator
  • Branch Manager
  • District Sales Manager
  • Customer Service Representative (Outbound Technical Representative)

Degrees

  • Associate Of Applied Business

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