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Marketing Coordinator Resume Example

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MARKETING COORDINATOR
Professional Summary

Highly educated and bilingual professional offering more than 13 years of experience working in fast-paced environments. Seasoned Marketing Coordinator within WSS retail industry with skills in proposal development, content development and public relations.

Work History
WSS Corporate - Marketing CoordinatorGardena , CA01/2017 - 03/2020
  • Supervised marketing for product launches, including public relations tasks, direct mail pieces, trade shows, sales training and e-mail blasts
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings
  • Coordinated creation and deployment of videos, social media posts and other marketing collateral
  • Boosted brand awareness with target customer demographics with social, print and email campaigns
  • Coordinated resources to craft marketing plans for various projects including product launches and events
  • Developed fresh, crisp content to diversify current promotional options
  • Tracked and reported on marketing campaign responses
  • Submitted professional proposals and project scopes in response to Requests for Proposals
  • Communicated closely with all applicable parties within company, including art department, upper management and sales team
  • Worked with marketing teams to create, deploy and optimize effective campaigns for retail industry clients
  • Developed creative sales tools, including presentations, trend reports, kitted assets, and product data sheets
WSS Retail Store - Management/ Assistant ManagerCompton , CA03/2008 - 12/2016
  • Monitored employee performance and developed improvement plans.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Increased sales revenues by 60% over by promoting complementary products and educating customers about store promotions.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Advanced to keyholder and assistant manager-in-charge in manager's absence.
  • Supervised team of 12 employees and provided feedback on performance.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
Laguna Nueva School - Front Desk Office Clerk AssistantBell Gardens, CA08/2007 - 10/2007
  • Oversaw automated tracking and documentation of data, client correspondence and office operations
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements
  • Coordinated board and committee meetings, including schedules, information preparation and distribution
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
Skills
  • Customer Service
  • Leadership, experienced team leader
  • Excellence communication skills
  • Computer skills and exposure to Microsoft Word, PowerPoint, Excel, Etc
  • Adaptability, efficient under pressure always meet deadlines
  • Highly organized; able to multi- task and accomplish multiple task
  • Critical thinking, decision making and problem solving skills
  • Bilingual English/Spanish
  • Advertising solution development
  • Reporting and documentation
  • Email blasts and newsletters
  • Staff Management
  • Marketing and advertising
  • Digital Marketing
Education
2008Bell Gardens High SchoolBell Gardens, CADiploma

6119 Agra St. Bell Gardens CA 90201

Cerritos College Cerritos, CAAssociate of Arts: Business Administration And Management
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Resume Overview

Companies Worked For:

  • WSS Corporate
  • WSS Retail Store
  • Laguna Nueva School

School Attended

  • Bell Gardens High School
  • Cerritos College

Job Titles Held:

  • Marketing Coordinator
  • Management/ Assistant Manager
  • Front Desk Office Clerk Assistant

Degrees

  • Diploma
    Associate of Arts : Business Administration And Management

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