Marketing Coordinator Resume Example
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MARKETING COORDINATOR
Professional Summary
Highly educated and bilingual professional offering more than 13 years of experience working in fast-paced environments. Seasoned Marketing Coordinator within WSS retail industry with skills in proposal development, content development and public relations.
Work History
Company Name - Marketing CoordinatorCity, State01/2017 - 03/2020
- Supervised marketing for product launches, including public relations tasks, direct mail pieces, trade shows, sales training and e-mail blasts
- Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings
- Coordinated creation and deployment of videos, social media posts and other marketing collateral
- Boosted brand awareness with target customer demographics with social, print and email campaigns
- Coordinated resources to craft marketing plans for various projects including product launches and events
- Developed fresh, crisp content to diversify current promotional options
- Tracked and reported on marketing campaign responses
- Submitted professional proposals and project scopes in response to Requests for Proposals
- Communicated closely with all applicable parties within company, including art department, upper management and sales team
- Worked with marketing teams to create, deploy and optimize effective campaigns for retail industry clients
- Developed creative sales tools, including presentations, trend reports, kitted assets, and product data sheets
Company Name - Management/ Assistant ManagerCity, State03/2008 - 12/2016
- Monitored employee performance and developed improvement plans.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Trained team members in successful strategies to meet operational and sales targets.
- Increased sales revenues by 60% over by promoting complementary products and educating customers about store promotions.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Advanced to keyholder and assistant manager-in-charge in manager's absence.
- Supervised team of 12 employees and provided feedback on performance.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
Company Name - Front Desk Office Clerk AssistantCity, State08/2007 - 10/2007
- Oversaw automated tracking and documentation of data, client correspondence and office operations
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements
- Coordinated board and committee meetings, including schedules, information preparation and distribution
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
Skills
- Customer Service
- Leadership, experienced team leader
- Excellence communication skills
- Computer skills and exposure to Microsoft Word, PowerPoint, Excel, Etc
- Adaptability, efficient under pressure always meet deadlines
- Highly organized; able to multi- task and accomplish multiple task
- Critical thinking, decision making and problem solving skills
- Bilingual English/Spanish
- Advertising solution development
- Reporting and documentation
- Email blasts and newsletters
- Staff Management
- Marketing and advertising
- Digital Marketing
Education
2008Bell Gardens High SchoolCityDiploma
6119 Agra St. Bell Gardens CA 90201
Cerritos College CityAssociate of Arts: Business Administration And Management
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Resume Strength
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Resume Overview
School Attended
- Bell Gardens High School
- Cerritos College
Job Titles Held:
- Marketing Coordinator
- Management/ Assistant Manager
- Front Desk Office Clerk Assistant
Degrees
- Diploma
Associate of Arts : Business Administration And Management
