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Marketing Coordinator Resume Example

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MARKETING COORDINATOR
Summary

Extensive experience coordinating operational aspects of projects with the goal of maximizing business impact, including project management. Particularly skilled at spearheading project development and implementation. Known for self-starting and taking ownership of projects with limited oversight resulting in modernizing, redesigning, and implementation of new processes and procedures.

LinkedIn Profile
  • www.linkedin.com/in/faith-sharpe
Skills
  • Customer Service & Conflict Resolution
  • Event Planning
  • Data Entry
  • Interviewing, Hiring & Training
  • Leadership Development
  • Team Management
  • Marketing Coordination
  • CRM Management
  • MS Office & Google Suite
  • Project & Time Management
  • Organization
  • Content Creation
  • Asana / IX-ONE / Shopify / SurveyMonkey / Promomash / Klaviyo / Trello / Zoho One
  • Administrative Skills
  • Type 60 WPM
  • Proofreading & Editing Skills
  • Creativity
Experience
Virtual Assistant08/2020 to CurrentCompany NameCity, State
  • Built out new business content on multiple management software platforms
  • Created content for social media, web page, e-mail marketing campaigns, and newsletters
  • Identified new product vendors to reduce costs of supplies
  • General calendar, travel, and inbox management
  • Gained experience with Zoho One, Trello, and Janitorial Manager
  • Guided client through various marketing strategies
  • Identified and implemented new processes and systems to reduce costs and increase efficiency.
Marketing Coordinator04/2017 to 10/2019Company NameCity, State
  • Invented and implemented a new brand ambassador training program which increased training compliance
  • Content creation for brand ambassador & marketing department newsletter
  • Saved $16,000 annually in shipping costs by examining and altering shipping practices
  • Owned and managed company-wide marketing materials and swag store via Shopify
  • Coordinated product imaging with IX-ONE for various retailers such as Whole Foods Market and Sprouts
  • Responsible for sourcing and designing all company swag items
  • Partook in the creation, design, and management of CRM platform
  • Managed business and training calendar for demo program leader and 80+ brand ambassadors
  • Directed market planning and research to identify new business opportunities
  • Saved money by cultivating vendor rapport to generate cost-saving supply ordering
Office Manager03/2014 to 09/2016Company NameCity, State
  • Directed calls, obtained orders, and resolved customer concerns
  • Acted as the main point of contact for community donations
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives
  • Coordinated travel arrangements, including booking hotel rooms, car rentals, and airfare for staff traveling to domestic and international locations
  • Evaluated and identified ineffective workflow processes, implemented solutions to improve productivity and personnel performance
  • Managed office budget to handle all needs, including inventory, postage and vendor services
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
Assistant Store Manager03/2012 to 03/2014Company NameCity, State
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels
  • Encouraged professional growth and talent development in associates to increase performance in all areas
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance
  • Trained fifteen employees in inventory practices, POS systems, and product knowledge, contributing to an increase in customer satisfaction ratings
  • Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times
  • Coached and developed store associates through formal and informal interactions
Shift Supervisor 09/2008 to 03/2012Company NameCity, State
  • Performed store opening and closing procedures, including setting up registers and checking products
  • Utilized security, safety, and loss prevention strategies during shifts
  • Motivated team members to complete assigned tasks and perform at exceptional levels
  • Trained over five employees on effective work procedures and performance strategies
  • Managed departmental inventory and supply ordering
  • January 2009: Received promotion from photo lab supervisor to shift supervisor
  • Summer & fall of 2011: Received training for assistant store manager position
Education
Associate of Science: Massage TherapyNashua Community CollegeCity, State
Associate of Arts: Basic Law Enforcement Training & Psychology Nash Community CollegeCity
Certificate of Completion: Fundamentals of Supervisory & Management SkillsWilson Community CollegeCity
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Resume Overview

School Attended

  • Nashua Community College
  • Nash Community College
  • Wilson Community College

Job Titles Held:

  • Virtual Assistant
  • Marketing Coordinator
  • Office Manager
  • Assistant Store Manager
  • Shift Supervisor

Degrees

  • Associate of Science : Massage Therapy
    Associate of Arts : Basic Law Enforcement Training & Psychology
    Certificate of Completion : Fundamentals of Supervisory & Management Skills

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