Marketing Coordinator resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

I am currently not working right now due to my relocation. I use to live In Tampa Florida, but now I have relocated to Yonkers NY. I am Bilingual I speak Spanish and English I can read and write both languages. I have worked in both Customer service and Sales. I have done Payroll, B2B, cold call, marketing, warm calls, Tele sales. A few things that I could summaries about myself is that I am a persistent succeeder If I say I can do it, I will do it. If I could describe myself I would say that I am a hard worker, hustler, self motivated and most important a team player.

  • Marketing strategy
  • Sales process
  • Energetic
  • Excellent communication skills
  • Fluent Spanish
  • Self motivated
  • self starter
  • B2B experience
  • Customer Service
  • Cold Calls
  • Warm Calls
  • Pay Roll
  • Management
  • outside sales
  • POS
01/2021 to 08/2021
Marketing Coordinator 2U Arlington, VA,
  • Called prepared lists of leads and read short scripts to promote Empire Heath Care products and services.
  • Addressed clients' indecision, complaints and desires head-on to overcome hesitations and close sales.
  • Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Contacted and developed working relationships with executives and business owners.
  • Prospected new opportunities by identifying promising commercial customers and qualifying leads.
  • Scheduled sales appointments and met with potential customers to explain benefits of products and services.
  • Delivered presentations to address customer needs and offer solutions.
  • Discussed pricing and negotiated service contracts to secure agreements.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Prepared sales reports and actively engaged with leadership to determine tactics for propelling profitability.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Called warm leads each week to expand client base.
04/2015 to 01/2021
Store Manager Auto Plus Pep Boys Montgomery, AL,
  • Hired, trained and managed team of 9 Sale Associates, including evaluating performance and enforcing disciplinary actions.
  • Onboarded new employees in time reporting and payroll systems.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Prepare events that will increase the amount of store traffic.
  • Count inventory.
  • Make phone calls as well as follow up calls to increase sales.
  • Worked with HR staff to accurately track and update paid time off.
  • Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
  • Created attractive store displays to generate customer interest and boost sales.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
  • Planned and executed in-store promotional events to increase customer engagement and sales revenues.
  • Planned and developed strategies to increase sales and territory or market positioning for diverse product lines.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Delivered service and support to each customer, paving way for future business opportunities.
10/2014 to 04/2015
Receptionist American Systems Yuma, AZ,
  • Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Schedule appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained financial records to verify timely clearance of credit and debit activities.
  • Monitored schedules and calendar obligations for executives.
  • Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
  • Prepared new patient files and updated existing records with new personal, insurance and medical information.
  • Handled telephone and in-person requests for assistance from new and established dental practice patients.
  • Educated patients about post-operative and at-home care for optimal outcomes.
  • Managed incoming telephone calls, including taking messages and directing callers to personnel.
02/2010 to 05/2013
Sandwich Artist Gpm Investments Longview, TX,
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Answered guest questions with the most accurate and updated information available.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Verified orders and bagged items for easy transport.
  • Executed all daily tasks and assisted other team members when needed.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Organized food preparation stations and replenished supplies to maximize efficiency.
  • Washed and sanitized dishes after every use to protect customers.
  • Cleaned and maintained all food preparation stations.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Delivered superior customer service focused on quality and meeting customer needs.
Education and Training
Expected in 2013
High School Diploma:
Thomas Jefferson High School - Tampa, FL
Expected in 05/2019
Associate of Science: AA
Hillsborough Community College - Tampa, FL

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Resume Overview

School Attended

  • Thomas Jefferson High School
  • Hillsborough Community College

Job Titles Held:

  • Marketing Coordinator
  • Store Manager
  • Receptionist
  • Sandwich Artist


  • High School Diploma
  • Associate of Science

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