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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Executive Profile

Ambitious Manager who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.


I can offer outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude.



Skill Highlights
  • Leadership/communication skills
  • Business operations organization
  • Human resources
  • Budgeting expertise
  • Employee relations
  • Self-motivated
  • Customer-oriented
  • Organizational Skills
  • Profit and Loss
  • Profit Generation
  • Budget Analysis
  • Change Implementation
  • Community Outreach
  • Contract Negotiations
  • Cost Reductions
  • Performance Evaluations
Core Accomplishments

Operations Management:

  • Successfully increased storage occupancy.
  • Launched and monitored our association with the Georgia Self Storage Association to change our reputation throughout Georgia
  • Increased revenue each year since 2005.
  • Ensured all U-Haul Programs and Policies were implemented and maintained since 2005.
  • Opened Five New Rental Centers in North Georgia.
  • Spearheaded our Premier Level Affiliate Program for North Georgia.

Professional Experience
01/2005 to Marketing Company President U-Haul Company Of Northern Georgia | City, STATE,

Responsible for the operation of 19 company owned locations and 200 plus independent dealers. Increased storage occupancy from 75% to over 90% in four months. Increased profits from $100,000 to $1 million first year. Responsible for implementing U-Haul policies and programs for all locations within 777 including AFM programs. Responsible for the maintenance of company owned locations. Successfully increased revenues to be able to help split 776 and 777 to a third company, 763. We are actively seeking to split again currently. We have increased revenue this year $2.6 million currently with three months to go. Successfully implemented a KRA area of acquiring storage dealers throughout North Georgia. Responsible for hiring and developing quality employees for Area Field Managers, Shop, and GM positions along with Marketing staff. We have very low turnover of GM, AFM, and shop employees which is a direct result of quality leadership. Responsible for community outreach programs. Worked closely with City leadership of Woodstock and Canton, GA to open new rental centers.

2002 to 01/2005 Field Relief Manager (776) U-Haul Company Of Central Georgia | City, STATE,

Responsible for the management of U-Haul Rental Centers throughout 776. While doing this I was also, the Marketing Company Storage Manager handling all storage operations. Responsibilities included P&L Budgeting, hiring and firing, inventory control, rental of trucks and trailers, and installation of custom trailer hitches. John Brick and I achieved a storage occupancy of above 95% which led to my promotion to MCP.

01/1997 to 11/2001 Shop President (173000) U-Haul Company Of Georgia | City, STATE,

Responsible for all repair of U-Haul rental equipment in North Georgia. Managed one hundred eighty nine employees and three locations. Extensive budgeting and P&L experience. Implemented the rebuild program of spicer transmissions for entire U-Haul system. Work closely with Technical Center on campaigns and recalls of rental equipment. Accountable for the education and training of employees on new state of the art rental equipment. Responsible for a repair parts inventory that exceeded $100,000. Went from a loss of $1.3 million to less than $500,000 after first year.

03/1994 to 01/1997 Traffic Control Managers (776) U-Haul Company Of Georgia | City, STATE,

Responsibilities included equipment rental inventory for three hundred independent dealers and twenty six company locations. Responsible for all stolen equipment and local not returned equipment. One of the first traffic departments to implement electronic accounting. Responsible for all reservations and non reporting equipment.

1993 to 03/1994 Area Field Manager (776005) U-Haul Company Of Georgia | City, STATE,

Responsible for the operation of thirty plus independent U-Haul dealers. Accountable for revenue increases and quality acquisition of new locations. Responsible for repair of trucks and trailers and support rental items. Responsible for retail display of boxes and support rental items for each dealer. Accountable for all rental inventory within given route. I was in the top ten for PCP for fiscal year 94. Certified Senior AFM in 1994 by Ray McRay.

03/1988 to 03/1993 General Manager (784056) U-Haul Company Of Northern Florida | City, STATE,

Responsible for the day to day operations of rental center. Including the rental of trucks, trailers and general rental items. Installed custom trailer hitches. Responsible for minor repair of trucks and trailers. Increased revenues and profit through quality customer service. Responsible for hiring and firing. Responsible for inventory control. I have extensive P&L experience and know what each income and expense line represents. Managed six employees. Certified General Manager in 1990 with Craig Castlebery. It was the last GM certification in Phoenix. Re-certified in 1995 by Craig Castlebery and Dave DeMarti.

08/1983 to 02/1988 Assistant General Manager (784054) U-Haul Company Of Northern Florida | City, STATE,

Responsibilities included customer service, rental of trucks, trailers, and multiple general rental items and motor homes. Responsible for proper accounting of monies, inventory, and assets. Responsible for small engine repair and preventative maintenance of trucks and motor homes. Managed twenty two employees. Trained under John Brick and together we were responsible for leading Normandy to the second largest U-Haul Center in the Nation with revenues exceeding two million.

Education
Expected in 2013 Still working on | Accounting Georgia State University, Atlanta, GA GPA:

I have over 120 credited hours of college. Just never put it together for a degree. I have to complete 6 more senior level accounting courses and I will have my BS in Accounting. I was a senior at Georgia State University before my promotion to MCP of 777.

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Resume Overview

School Attended

  • Georgia State University

Job Titles Held:

  • Marketing Company President
  • Field Relief Manager (776)
  • Shop President (173000)
  • Traffic Control Managers (776)
  • Area Field Manager (776005)
  • General Manager (784056)
  • Assistant General Manager (784054)

Degrees

  • Still working on

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