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Marketing Assistant / Receptionist Resume Example

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MARKETING ASSISTANT / RECEPTIONIST
Summary

Highly creative and multi-talented Graphic Designer with more than 8 years in print and web design. Well-versed in identifying market trends and customer needs to create highly-targeted marketing campaigns.

Highlights
  • Quick learner
  • Resourceful researcher
  • Self-motivated professional
  • Multi-media marketing

  • Adobe InDesign
  • Corporate design
  • Template creation
  • Brand development
Accomplishments

Conceptualized, designed and launched Beatty & Wozniak, P.C.'s company websites, 2014.

Experience
Marketing Assistant / ReceptionistDec 2013 to Current
Company Name － City, State
  • Maintain and continue to develop company websites.
  • Assist Marketing Committee in developing firm objectives and strategies.
  • Discuss new marketing ideas and technology with Marketing Committee and IT Director.
  • Develop, design and produce corporate newsletters, client alerts, press releases, announcements, digital and print advertisements, publications, holiday cards, and other marketing materials.
  • Implement marketing strategies using Mail Chimp, Constant Contact, Eventbrite, Outlook Calendar and other platforms where appropriate.
  • Prioritize graphic workload and effectively coordinate multiple projects.
  • Assist attorneys with biographies, marketing proposals, budgets, event marketing, client tracking and other marketing needs.
  • Assist with development and editing of graphical materials for legal proceedings, demonstratives, exhibits and as otherwise necessary.
  • Responsible for receptionist duties, opening/closing procedures, answering/screening phone calls, greeting/assisting clients, creating new files, mailing/shipping, and performing general secretarial/clerical functions supporting office operations.
ReceptionistMay 2013 to Nov 2013
Company Name － City, State
  • Greeted and directed visitors, responded to inquires from staff, assisted attorneys by providing requested information and/or referral to other parties and provided general clerical support.
  • Answered telephone system, screened calls, transferred calls, and recorded messages using Altigen Max Communicator.
  • Improved communication efficiency as primary liaison between departments, clients and vendors.
  • Received mail, special deliveries, packages, supplies and distributed materials to appropriate parties.
  • Sent outgoing mail, FedEx and Certified Mail and arranged for delivery messengers.
  • Assisted in special projects involving in house production of jury notebooks, briefs and appellants.
  • Improved case filing including by indexing pleadings, correspondence, agreements, witness files, and work files using online tracking.
Smoking Cessation Dedicated CounselorJan 2011 to Jul 2012
Company Name － City, State
  • Trained in cognitive behavioral therapy, motivational interviewing, and crisis management.
  • Circulated workload for 6-9 agents requiring concise oral and electronic communication, strong organizational skills, preparation of excel documents reporting to supervisor.
  • Exhibited superior customer service during 20-30 minute coaching sessions, handled difficult patients, upheld program goals and guidelines.
  • 12 Star Achievements Jan. 2011-Jan. 2012 including recognition for 100% QA scores, “flexibility during training and dedication to a special project while working out kinks.”
Marketing and Sales AssociateMay 2010 to Aug 2010
Company Name － City, State
  • Developed and facilitated interactive marketing campaigns, implemented social media strategies, and established customer loyalty programs.
  • Organized weekly Bead Lounge events, scheduled on-call educators, performed demonstrations at events, and coordinated class calendar.
  • Created 'Beadniks Bucks' customer loyalty program resulting in double the number of classes purchased during Jun.-Jul.2010.
Marketing Coordinator / Personal Banker ISep 2009 to May 2010
Company Name － City, State
  • Acquired new customers through in-store marketing, in-aisle prospecting, in-store events and direct marketing.
  • Accountable for sales and customer appreciation activities for in-store branch location.
  • Compiled sales tracking for individual bankers, branch sales and drafted final reports for branch manager.
  • Collaborated with district marketing teams to develop and and implement initiatives in 14 branches.
  • "Banker of the Month" for June 2010 for highest in sales in the district.
Marketing Assistant / Assistant Store ManagerMar 2007 to Aug 2009
Company Name － City, State
  • Accountable for increasing sales, customer acquisition and customer retention.
  • Managed 5-8 employees including hiring, training, sales performance, coaching, scheduling and supervising daily operations.
  • Graphic Designer for store advertisements, point of sale displays, and email campaigns.
  • Conducted direct marketing to 150 businesses, implemented social media strategies, online marketing and cross marketing.
  • "Employee of the Month" for highest in sales 22 out of 25 months of employment.
Banquet CaptainJun 2002 to Aug 2008
Company Name － City, State
  • Assisted in coordination for over 600 events including pre-event meetings, day-of-event set up, and event execution for a variety of corporate, charitable, and private functions.
  • Accountable for flawless execution of events including food and beverage delivery, staff performance, attention to detail, overall event management, and client satisfaction.
  • Handled stress in a positive and productive manner, used effective problem solving skills, and carried out event execution regardless of unexpected interruptions.
Education
Bachelor of Arts, Advertising and Design2009Metropolitan State University － City, State, USA
Skills

8+ years marketing, advertising and graphic design

8+ years customer service

3+ years sales, acquisition, retention

Advanced in Adobe Creative Suite CS6, CS5, CS4, CS3

Advanced in Microsoft Office including Word, Excel, PowerPoint, Outlook


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Resume Overview

School Attended

  • Metropolitan State University

Job Titles Held:

  • Marketing Assistant / Receptionist
  • Receptionist
  • Smoking Cessation Dedicated Counselor
  • Marketing and Sales Associate
  • Marketing Coordinator / Personal Banker I
  • Marketing Assistant / Assistant Store Manager
  • Banquet Captain

Degrees

  • Bachelor of Arts , Advertising and Design 2009

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