Marketing Assistant / Receptionist Resume Example
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MARKETING ASSISTANT / RECEPTIONIST
Summary
Highly creative and multi-talented Graphic Designer with more than 8 years in print and web design. Well-versed in identifying market trends and customer needs to create highly-targeted marketing campaigns.
Highlights
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Accomplishments
Conceptualized, designed and launched Beatty & Wozniak, P.C.'s company websites, 2014.
Experience
Marketing Assistant / ReceptionistDec 2013 to Current
Liberty Homecare － Dunn , NC
Liberty Homecare － Dunn , NC
- Maintain and continue to develop company websites.
- Assist Marketing Committee in developing firm objectives and strategies.
- Discuss new marketing ideas and technology with Marketing Committee and IT Director.
- Develop, design and produce corporate newsletters, client alerts, press releases, announcements, digital and print advertisements, publications, holiday cards, and other marketing materials.
- Implement marketing strategies using Mail Chimp, Constant Contact, Eventbrite, Outlook Calendar and other platforms where appropriate.
- Prioritize graphic workload and effectively coordinate multiple projects.
- Assist attorneys with biographies, marketing proposals, budgets, event marketing, client tracking and other marketing needs.
- Assist with development and editing of graphical materials for legal proceedings, demonstratives, exhibits and as otherwise necessary.
- Responsible for receptionist duties, opening/closing procedures, answering/screening phone calls, greeting/assisting clients, creating new files, mailing/shipping, and performing general secretarial/clerical functions supporting office operations.
ReceptionistMay 2013 to Nov 2013
Belmond － Charleston , SC
Belmond － Charleston , SC
- Greeted and directed visitors, responded to inquires from staff, assisted attorneys by providing requested information and/or referral to other parties and provided general clerical support.
- Answered telephone system, screened calls, transferred calls, and recorded messages using Altigen Max Communicator.
- Improved communication efficiency as primary liaison between departments, clients and vendors.
- Received mail, special deliveries, packages, supplies and distributed materials to appropriate parties.
- Sent outgoing mail, FedEx and Certified Mail and arranged for delivery messengers.
- Assisted in special projects involving in house production of jury notebooks, briefs and appellants.
- Improved case filing including by indexing pleadings, correspondence, agreements, witness files, and work files using online tracking.
Smoking Cessation Dedicated CounselorJan 2011 to Jul 2012
National Jewish Health － City , STATE
National Jewish Health － City , STATE
- Trained in cognitive behavioral therapy, motivational interviewing, and crisis management.
- Circulated workload for 6-9 agents requiring concise oral and electronic communication, strong organizational skills, preparation of excel documents reporting to supervisor.
- Exhibited superior customer service during 20-30 minute coaching sessions, handled difficult patients, upheld program goals and guidelines.
- 12 Star Achievements Jan. 2011-Jan. 2012 including recognition for 100% QA scores, “flexibility during training and dedication to a special project while working out kinks.”
Marketing and Sales AssociateMay 2010 to Aug 2010
Beadniks － City , STATE
Beadniks － City , STATE
- Developed and facilitated interactive marketing campaigns, implemented social media strategies, and established customer loyalty programs.
- Organized weekly Bead Lounge events, scheduled on-call educators, performed demonstrations at events, and coordinated class calendar.
- Created 'Beadniks Bucks' customer loyalty program resulting in double the number of classes purchased during Jun.-Jul.2010.
Marketing Coordinator / Personal Banker ISep 2009 to May 2010
US Bank － City , STATE
US Bank － City , STATE
- Acquired new customers through in-store marketing, in-aisle prospecting, in-store events and direct marketing.
- Accountable for sales and customer appreciation activities for in-store branch location.
- Compiled sales tracking for individual bankers, branch sales and drafted final reports for branch manager.
- Collaborated with district marketing teams to develop and and implement initiatives in 14 branches.
- "Banker of the Month" for June 2010 for highest in sales in the district.
Marketing Assistant / Assistant Store ManagerMar 2007 to Aug 2009
Palms Tanning Resort － City , STATE
Palms Tanning Resort － City , STATE
- Accountable for increasing sales, customer acquisition and customer retention.
- Managed 5-8 employees including hiring, training, sales performance, coaching, scheduling and supervising daily operations.
- Graphic Designer for store advertisements, point of sale displays, and email campaigns.
- Conducted direct marketing to 150 businesses, implemented social media strategies, online marketing and cross marketing.
- "Employee of the Month" for highest in sales 22 out of 25 months of employment.
Banquet CaptainJun 2002 to Aug 2008
Footers Catering － City , STATE
Footers Catering － City , STATE
- Assisted in coordination for over 600 events including pre-event meetings, day-of-event set up, and event execution for a variety of corporate, charitable, and private functions.
- Accountable for flawless execution of events including food and beverage delivery, staff performance, attention to detail, overall event management, and client satisfaction.
- Handled stress in a positive and productive manner, used effective problem solving skills, and carried out event execution regardless of unexpected interruptions.
Education
Bachelor of Arts, Advertising and Design2009Metropolitan State University － City, State, USA
Skills
8+ years marketing, advertising and graphic design
8+ years customer service
3+ years sales, acquisition, retention
Advanced in Adobe Creative Suite CS6, CS5, CS4, CS3
Advanced in Microsoft Office including Word, Excel, PowerPoint, Outlook
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Resume Overview
School Attended
- Metropolitan State University
Job Titles Held:
- Marketing Assistant / Receptionist
- Receptionist
- Smoking Cessation Dedicated Counselor
- Marketing and Sales Associate
- Marketing Coordinator / Personal Banker I
- Marketing Assistant / Assistant Store Manager
- Banquet Captain
Degrees
- Bachelor of Arts , Advertising and Design 2009
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