Results-focused professional consistently recognized for being a strategic and analytical thinker with remarkable problem-solving skills. Excellent written and verbal communication skills, including sharing ideas and information across diverse audiences and channels/platforms. Naturally team oriented with a long history of cultivating strong relationships with internal and external stakeholders to drive necessary change and optimize bottom-line profitability.
Skills
Strategic Marketing
Project Management
Process Improvement
Strong problem solver
Proofreading / Editing
Relationship building
Microsoft Office applications
Google Analytics proficiency
Salesforce, AccuTerm, Syspro
WordPress, Adobe, Social Media
Education
Nichols College, Expected in – –Master of Business Administration:Strategic Management - GPA:
GPA 3.98/4.0 Summa cum laude graduate
Delta Mu Delta - National Honor Society Business
Nichols College, Expected in – –Bachelor of Science:Business Administration - GPA:
3.97/4.0 GPA Summa cum laude graduate
Zeta Alpha Phi - Scholastic Honor Society
Delta Mu Delta - National Honor Society of Business
Fisher College, Expected in – –Associate of Science:Paralegal Studies - GPA:
3.95/4.0 GPA
Phi Theta Kappa - International Scholastic Order
Certifications
Six Sigma Yellow Belt
Massachusetts Auto Fraud Prevention
Microsoft Word, Excel, PowerPoint
Experience
Sidley Austin Llp - Marketing and Projects Coordinator Chicago, IL, 10/2018 - Current
Continuously spearhead multiple process improvement projects leveraging product, industry, and marketing knowledge.
Research policy discrepancies, verify address issues, and compare information between carriers, while maintaining confidentiality of sensitive client information.
Problem-solving – Evaluate, manage, and resolve procedural issues between the agency, the customers and the insurance carriers.
Manage social media engagement efforts and online presence (Google Business, Twitter, Facebook, and Instagram).
Develop and review written content, including technical blogs, firm news, bios/profiles, presentations, sales tools, etc.
Lead and coordinate special projects assigned by the CEO.
Implement procedural updates to correct deficiencies and improve operations.
Introduce change improvement plans to achieve goals, methodologies and initiatives.
Majilite Corporation - Marketing Specialist City, STATE, 02/2012 - 10/2018
Maintained $2M+ of annual sales through effective account management and prompt problem resolution.
Boosted percentage of quote production by 45% within one year through creation of quotation format in alignment with client needs.
Attained 129% increase in credit card use and 67% reduction in payment processing time by conceptualizing and executing new credit card processing system for domestic and international clients.
Earned recognition from multiple international clients for streamlining B2B and B2C communications by developing easily translatable marketing materials and demonstrating outstanding customer service.
Streamlined cross-department operations resolving complex problems, improving efficiency, and ensuring order accuracy.
Developed a marketing guide with detailed instructions and fire safety guidelines for customers and sales representatives located worldwide.
Collaborated with sales teams to strengthen client relationships and generate new revenue opportunities.
Developed spreadsheets and useful data models to track and outline key information.
Outlined research findings in detailed documentation to support decision making by project managers, clients and other marketing team members.
Dover Saddlery, Inc - Pricing Manager and Pricing Coordinator City, STATE, 08/2003 - 04/2010
Maximized revenue by creating viable pricing strategies for 21 categories and $5K+ products in multi-channel system, while at the same time ensuring pricing quality, outsourcing, marketing, and overall strategies through development and implementation of various action plans.
Managed annual cost contracts from 332 domestic and international vendors.
Maximized overall sales by 26% through evaluation and adjustment of catalog product mix.
Balanced company objectives and customer desires when formulating pricing strategies.
Slashed cost per product by as much as 50% while increasing product outsourcing to China over 215%.
Positioned organization to meet strategic goals by reviewing statistical reports to identify key strategies for web specials, sales, and catalog mailings.
Worked closely with sales teams to assess profit margins and adjust items and categories.
Communicated with vendors to set up long-term discounts and special vendor deals.
Boosted print and digital accuracy from 85% to 98% by developing new proofreading methodology.
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