I am a passion driven, goal-oriented creative person whose confidence, perseverance and vision promote success. I love to celebrate wins, but most importantly when my team and others around me are achieving their goals. In pursuit of my Bachelorās degree, I expanded my innovative, problem-solving abilities and continued to develop my ability to multi-task. You can find my work at www.crystalClaire.com. Let's work together and reach new levels of success!
ā¢ Bilingual (English and Spanish)
ā¢ Excellent Written and Oral Communication
ā¢ Microsoft Office Applications
ā¢ Self-Motivated
ā¢ Strong Time Management and Organizational Skills
ā¢ Adaptability
ā¢ Passionate Learner
ā¢ Detailed Oriented
ā¢ Resourceful
ā¢ Critical Thinking
ā¢ Ability to Multi-task
ā¢ Attentiveness
ā¢ Customer Service
ā¢ Goal-oriented focus
ā¢ Proactive Problem-Solver
ā¢ Proficient in Adobe Creative Suite (Illustrator, InDesign, Lightroom, etc.)
ā¢ Content Creation ā Editorial Calendar
ā¢ Excellent Copywriting and Editing
ā¢ Graphic Design
ā¢ Marketing
ā¢ Layout/Ad Design
ā¢ Project Management
ā¢ Ability to Multi Task
3.5 GPA
ā¢ Managed all social media influencer campaign outreach, communication, and delivery.
ā¢ Scheduled meetings among clients, vendors, and founders.
ā¢ Rebranded company's marketing materials such as designing brochures, ads, in-store signage, banners, and t-shirts.
ā¢ Found creative solutions, analyzed campaign performance, and suggested improvements for the company.
ā¢ Created social media content and campaigns for Instagram stories and posts.
ā¢ Digitally strategized and produced high-end projects for print and digital media.
ā¢ Assisted in ideation, development, and launch of new products.
ā¢ Designs concepts and presents effective approaches for promotional items.
ā¢ Created effective layout design using Adobe Creative Cloud Suite ā (InDesign, Illustrator, Photoshop, and Lightroom)
ā¢ Strategized and produced high-end, digital projects for print and digital media
ā¢ Executed daily administrative tasks and developed solutions to streamline existing processes.
ā¢ Assisted company founders with special projects, scheduled events, and reminders.
ā¢ Ordered office supplies for company founders as needed.
ā¢ Handled customer service requests via email and phone, solving any customer problems or complaints.
ā¢ Inputted customer data for Shopify orders and inventory.
ā¢ Worked with an editorial calendar to ensure all deadlines and tasks were met.
ā¢ Supported in ideation, development, and launch of new products for a E-commerce business
ā¢ Communicated with other departments to complete complementary projects.
ā¢ Proactively assisted Senior Visual Designer creating signage and promotional items for PĆ©rez Art Museum events.
ā¢ Gathered, created, and managed folders of stock photos for future posters.
ā¢ Developed posters, pamphlets, gallery notes, and E-vites that conformed to our brand.
ā¢ Effectively completed a high volume of weekly projects by the appropriate deadline.
ā¢ Used Adobe Photoshop, Illustrator, InDesign, and Lightroom to create projects.
ā¢ Appropriately suggested recommendations when asked for feedback about current trends.
ā¢ Collaborated with the Senior Visual Designer and Marketing Team at weekly meetings on ways to develop the designs of new projects.
ā¢ Produced and branded marketing collateral's such as flyers, web graphics, social media ads, and stationery.
ā¢ Received āPartner of the Quarterā award for performance and leadership.
ā¢ Trained new employees in proper procedures and on how to properly use equipment with a focus on habit building.
ā¢ Ensured every customer experience was positive while informing the customer about the company's culture.
ā¢ Maintained a strong understanding of company values and customer needs, responding quickly to complex requests in a fast-pace, team environment at a high volume store.
ā¢ Communicated effectively with other baristas of goals needed to be met for the shift.
ā¢ Oversaw team members and developed best practices to balance workload during peak hours, reducing hourly burden per employee.
ā¢ Prepared and served drinks and food in accordance with health codes and cafĆ© standards.
ā¢ Went the extra mile to make sure equipment and surfaces are safe and clean.
ā¢ Maintained efficient speeds in the drive thru and helped set records for the store.
ā¢ Hit coffee and food sales quotas.
ā¢ Cash balancing at POS and reporting for review by management staff.
ā¢ Drew signs for new seasonal specials or promotions.
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