Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Strategic, results-oriented program manager with more than 13 years experience managing value-added programs, meetings, and events for companies in support of executive management, sales, technical support, human resources, and operations objectives. Highly organized and efficient with a proven ability to prioritize and handle multiple projects. Have successful track record managing multiple facilities and multiple vendors. Remain flexible and results-oriented in the midst of high-pressure circumstances. Take pride in ability to meet tight deadlines. Received Certified Meeting Planner designation in January 2012. Key Competencies Strategic Meeting & Event Management Budget Management and Creative Cost Reduction Project Management. .Supplier Sourcing and Relations Event Marketing Contract Negotiation Transportation and Travel Management Room Block and Attrition Management Collateral & Print Material Design and Production .Audience Generation and Registration .Continued Industry Education Detail Oriented Internal & External Written Communication VIP, Board of Directors, Executive Conferences Strategic Marketing expert with [Number] years of diverse and progressive marketing experience. Analytical, patient and energetic problem-solver with proficiency in in [Software] and [Software]. Excellent understanding of marketing principles, techniques and best practices.

  • Event logistics
  • Budget Management
  • Project management
  • Supplier & Vendor management
  • Special events planning
  • Corporate events planning
02/2013 to 07/2013
Marketer, Community Educator Encompass Health Corp. Sherwood, AR,
  • Communications Management - Wrote and distributed press releases to area newspapers on monthly basis concentrating on topics of seasonal healthcare importance - Edited various marketing materials for team (i.e., brochures, press releases, online postings) - Managed execution of advertising contracts with various media outlets (i.e., radio, TV, and newspaper) Marketing/Event Management - Created strategic marketing plan for Marshall clinic that included yearly, quarterly and monthly goal targets for business increase - Established and maintained strategic partnerships with area business leaders through membership and involvement in Chamber of Commerce - Executed XXX direct marketing business to business sales calls on a monthly basis - Conducted up to 4 off-site events per month to promote the company and support community - Conducted 2 educational sessions per month at area daycares.
01/2012 to 05/2012
Office Manager Amazon.Com, Inc. Greenville, WI,
  • Managed overall office calendar for proper coordination of work flow, meetings, events and program services - Created and modified all in-house documents (i.e., invoices, reports, memos, letters, invitations, etc.) - Managed organization's main program database (i.e., the Portal – system designed for on boarding all Executives and Nonprofit organizations and service project application/tracking), as well as overall fund raising database - Managed inventory of office equipment and supplies - Managed office accounting services including revenue processing, payment processing and organization bookkeeping; prepared monthly financial reports for CEO and Operations Director to be utilized at board meetings Events and Communications Management - Coordinated all board meetings including site selection and setup, minute preparation and action item follow up - Managed 2 off-site events each month with attendance ranging between 40 and 50 people; included site selection, budget management, documentation processing and vendor management - Coordinated Q2 2012 off-site Project Service day with LIFT; supervised all volunteers on-site - Created organization's main marketing tools for Q2 2012 including Issue Two of organization newsletter and various Impact Profiles (i.e., featuring details on organization's impact to selected nonprofit for specific project), as well as weekly Facebook and LinkedIn updates, daily email correspondence and monthly event invitations.
07/2003 to 12/2011
Event Program Manager Pacific Medical Centers Centralia, WA,
  • Event Program Management - Coordinated and manage up to 10 events per year with attendance ranging from 15 to 200 people - Managed site selection and documentation processing for all training programs and events - Managed vendors for all training programs and events including venue, catering, audio visual/technical support, transportation, entertainment and travel (60+ over course of a year) Training Program Management - Coordinated and managed off-site and on-site logistics for 25 training programs per quarter each year - Coordinated printing and compilation of all necessary training documentation for each session held during the year – including creation of manual for New Hire training program Budget/Invoice Management - Established and managed budgets for all training events ranging from $2,000 to $500,000 depending on event attendance - Reconciled and tracked timely payment of all vendor invoices relating to events and training sessions (60+ over course of a year) Selected Achievements - Coordinated and managed off-site and on-site logistics for 97 training sessions in 16 different locations for 600 McAfee employees—all in the span of only 5 months - Coordinated and managed all event logistics for annual Sales Kickoff with attendance of up to 1500 for 3 years - Managed budget in excess of $3 million for annual Sales Kickoff event(s) - Obtained Certified Meeting Planner designation.
02/1998 to 07/2003
Communication Specialist Tyler Technologies, Inc City, STATE,
  • Event Planning and Implementation - Coordinated logistics for all internal and external company events (including negotiation of vendor contracts, management of all BEOs, management of all event decoration, creation of all promotional materials/invitations/awards, and maintenance of event budget) Public Relations and Marketing Material Creation - Created and edited monthly newsletters that were sent to over 600 clients - Formatted, wrote, and edited quarterly training brochure - Created various postcards, flyers and surveys to update clients on product enhancements/releases Technical Writing - Researched, wrote, formatted, revised and produced comprehensive software user guides, training materials, quick start guides, workbooks, and shortcut cards for various company products Selected Achievements - Coordinated event logistics for Tyler Tech Users’ Group Forum – 4 day program with 800+ clients in attendance Managed selection, purchase and distribution process for all marketing collateral utilized at Tyler Tech Users’ Group.
Education and Training
Expected in 1997
Bachelor of Arts: Journalism/Public Relations
University of Louisiana - Monroe,
Cum Laude

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  • Marketer, Community Educator
  • Office Manager
  • Event Program Manager
  • Communication Specialist


  • Bachelor of Arts

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