Experienced marketing research manager with excellent client and project management skills. Action-
oriented with strong ability to communicate effectively with technology, executive, and business
audiences. High customer service standards and devotion to data integrity.
Project planning and development
Advanced problem solving
Dedicated team player
Market Research Project Manager, 07/2015 to Current Focus Pointe Global – Philadelphia, PA
Defined project deliverable and monitored status of tasks.
Planned and coordinated logistics and materials for board meetings, committee meetings and staff
Defined clear targets and objectives and communicated them to other team members.
Collaborated with developers, advertisers and production managers to market products and services.
Preserved brand integrity by monitoring the consistency and quality of marketing content.
Client Services and Facility Manager, 07/2008 to 07/2015 SCHLESINGER ASSOCIATES – Philadelphia, PA
Oversees the client service of the Philadelphia facility including exceeding client expectations,
monitoring costs and payroll.
Manages and fosters positive ongoing relationship with key client contacts driving return
business to Schlesinger Associates.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Improved communication efficiency as primary liaison between departments, clients and vendors.
Holds quarterly departmental and one on one meetings to communicate facility success and areas
Work with the Director of Marketing and Marketing team to ensure that required marketing
materials are properly displayed throughout the facility.
Oversees ordering of panel and office supplies to ensure proper inventory and budget levels.
Qualitative Assistant, 08/2007 to 07/2008 SCHLESINGER ASSOCIATES – Philadelphia, PA
Trained and worked with Senior Project Managers to conduct qualitative research studies,
Fieldwork management to clients and provided excellent customer service and support for clients
while on site.
Coordinated online, telephone, and in-person qualitative research.
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Companies Worked For:
Focus Pointe Global
Penn State University
Job Titles Held:
Market Research Project Manager
Client Services and Facility Manager
Bachelor of Arts : 2005
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