Market Manger Resume Example Company Name

MARKET MANGER

Professional Summary

Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches. Goal-oriented with natural talents in developing and implementing successful strategies, driving profits, and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring fifteen years of progressive experience and take on new and challenging positions with opportunities to make lasting impacts on company and customer success.

Skills

Market Positioning
Strategic Planning
Staff Management
Brand development
Budgeting
Market Analysis
Marketing and advertising

Budgeting and Allocation
P&L Management
Client communication
Basic math
Organization and Time management
Maintenance & Repair
Self-motivated professional

Work History

Market Manger11/2018 to Current
Company Name – City,State

Office management, inventory management, keeping/ordering supplies for the office, drivers, and restaurant partners. Maintaining a functional calendar of events. Maintain various paperwork and reports. Maintaining a weekly driver schedule based on predetermined needs for my market.
Processing applications for new drivers, interviews/evaluations of potential drivers, hiring, training, maintaining new and existing drivers. Following company policies regarding coaching, retraining, and, when necessary disciplinary actions and terminations.
Preparing supplies needed for new restaurant installations, retaining and instructing, verbatim, company pitches to ensure all drivers and restaurant partners receive the same required, current, and necessary information to be successful. Knowing technologies and their various applications and advanced troubleshooting abilities. Host groups of up to twenty people to train new restaurant partners, driver interviews/orientations. Quickly responding to restaurant needs, questions, and concerns efficiently and effectively.
Using KPIs (key performance indicators) to identify what is working well and where our greatest opportunities reside. Creating a plan of action to address those opportunities and frequent reviews to make alterations as needed.
Extensive experience with google sheets, powerpoint, image creators, and various presentational tools. In addition to company tools such as admin, humanity, Slack, Dischord, Hubspot, Ultipro, Namely, Fountain, etc.
Above-average communication skills in all forms. Delegation of tasks, time management, and effective planning for my agenda and that of my teams. Open-minded and accepting of all ideas and constructive criticism.

Store Manager11/2011 to 11/2018
Company Name – City,State

Responsible for opening and closing the store for all non-twenty-four-hour locations. Ready to cover any shifts that a support manager is not able to attend.
Maintaining a safe with up to five thousand dollars, order change as needed, completing daily deposits, and keeping them secure until picked up once to three-times-weekly depending on the store. Making changes for all registers and picking up excess money periodically throughout the day. Investigating any inaccuracies that occur, knowledge of cameras and playback functions, complete employee interviews, notifying loss prevention any unsolved issues or confirmed employee thief situations.
Must be fluent in all store departments, including photo lab, cosmetics, propane containment, sales, and the pharmacy.
Must maintain pharmacy certifications and complete all pharmacy activities unless law dictates only a pharmacist can complete. This including accepting, authenticating new prescriptions, scanning them into the system, entering all instructions exactly as written by the doctor. This means knowing sigs(abbreviations) such as B.I.D PRN PA (take twice daily as needed for pain).
Then filling the medication (locating the correct medication, dispensing the correct amount, adhering to correct labels, and storing it for pick-up. Knowing the classifications of medications(C1, C2, C3, C4) to handle properly, fill, and sell.
Ensuring that every department within the store adheres to the county, state, and federal laws. Knowing and ensuring hazardous waste materials are labeled, stored, and deposed of according to laws.
Quick and decisive assessments of situations and confrontations and determining the course of action.
Ability to remain calm in tense situations with customers and employees, problem-solving, and effective communication skills to defuse situations in a way that satisfies the customer and maintains the store's integrity.
Knowing and executing safety protocols for all situations that maximize the safety of employees and customers.
Office management, inventory management, keeping/ordering supplies for the office, drivers, and restaurant partners. Maintaining a functional calendar of events. Maintain various paperwork and reports. Maintaining a weekly employee schedule based on predetermined needs for my market.
Processing applications for new drivers, interviews/evaluations of potential drivers, hiring, training, maintaining new and existing drivers. Following company policies regarding coaching, retraining, and, when necessary disciplinary actions and terminations.
Knowing technologies and their various applications and advanced troubleshooting abilities. Host groups of up to twenty people to train new restaurant partners, driver interviews/orientations. Quickly responding to restaurant needs, questions, and concerns efficiently and effectively.
Using KPIs (key performance indicators) to identify what is working well and where our greatest opportunities reside. Creating a plan of action to address those opportunities and frequent reviews to make alterations as needed.
Above-average communication skills in all forms. Delegation of tasks, time management, and effective planning for my agenda and that of my teams. Open-minded and accepting of all ideas and constructive criticism.

Pharmacy/Customer Service Manager11/2008 to 11/2011
Company Name – City,State

Introduced higher standards for customer service and increased efficiency by streamlining operations.
Improved customer service initiatives by streamlining sales and order management processes.
Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Followed through with client requests to resolve problems.
Increased regulatory compliance by accurately completing tasks and adhering to safety regulations.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Completed special projects by using effective decision making, critical thinking and time management skills.

Key Holder/Shift Supervisor10/2006 to 11/2009
Company Name – City,State

Trained team members in successful strategies to meet operational and sales targets.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Provided sales feedback to management to address concerns in sales reports.
Oversaw team of 7 to 12 employees.
Accepted and processed customer returns.
Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
Monitored security areas during busy periods.
Counted out cash drawers and balanced totals.
Rotated stock according to dates and protocols.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Processed cash, credit, debit and check payments.
Completed store opening and closing procedures.
Opened and closed store [Number] days per week by counting registers, making deposits and storing and filing all daily paperwork.
Improved customer service by projecting friendly and knowledgeable attitude.

Education

Associate of Science: Business Administration And ManagementGeorgia Southern University- City, State

Resume Overview

School Attended

Georgia Southern University

Job Titles Held:

Market Manger
Store Manager
Pharmacy/Customer Service Manager
Key Holder/Shift Supervisor

Degrees

Associate of Science : Business Administration And Management

Market Manger Resume Example

Resume Score: 80%

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