Market Development Resume Example Company Name

MARKET DEVELOPMENT

Professional Summary

Highly skilled Director of Sales and Operations with over 12 years of diverse experience in leading operations, target marketing strategies and sales. Bringing expertise in creative ways to streamline processes and procedures, optimize output and productivity, and consult on strategic business operations. Motivated and proactive with demonstrated results of systematic revenue growth. Positions of increasing responsibility from project management through executive level business management and partnership.

Strengths

Management Collaboration
Financial Analysis
Strategic Planning
Budget Development
Business Administration

Staff Development
Customer Service Enhancement
Recruitment and Development
Retention Strategies
Business Planning

Accomplishments

Successfully directed financial and business overhaul for mid-size market employer which resulted in increased revenue, client acquisition and retention, creating digital gateways to track results from marketing and business development efforts, and improved employee performance and processes to enhance daily operations.

Employment

Market Development09/2019 to 12/2020
Company Name – City, State

Led sales forecasting, market trend evaluation and segment strategies
Devised all-encompassing business plan outlining concise and actionable targets and sales goals
Uncovered and qualified prospects and sales opportunities in targeted markets using external resources
Negotiated and closed long-term agreements with new clients in assigned territory
Participated and actively engaged in strategy meetings with other shareholders
Spearheaded expansion strategies to increase business market share, drive growth and bring in more than 38 new customers in the first 6 months
Researched clients' business issues and goals to offer appropriate solutions
Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate consultative meetings
Planned marketing initiatives and leveraged referral network to promote business development
Successfully maintained full sales pipeline for upcoming projects and incoming revenue

Business Manager06/2018 to 09/2019
Company Name – City, State

Conducted internal audit and prepared detailed analysis of company financial information
Provided administrative direction and coordination of current and long range policies, procedures and programs for dental practice
Developed and oversaw yearly budgets in excess of $11MM
Acted as liaison with all levels of administration, physicians and outside organizations to coordinate practice business, accomplish directives and facilitate resolution of problems
Established schedules, task assignments and allocation of manpower, space and equipment to ensure effective patient care and provide conformance with quality performance standards for efficient clinical service in dental practice
Reconciled expenditure of budgeted funds
Managed internal company and external ancillary payables, accounts receivables, vendor payables, direct bill statements and cash reconciliation functions
Prepared various month-end schedules for both partners
Controlled cash flow and purchase investments i.e. dental equipment
Directed all of company's outside brokerage agreements as well as all corporate commitments
Prepared payroll and tax reports
Analyzed operational issues and implemented corrective action plans to improve profitability and efficiency

Director of Business Operations10/2016 to 01/2019
Company Name – City, State

Initiated lead metrics and nurture-based direct marketing program, increasing qualified lead delivery over 40% in Q2 2017
Created new revenue streams by cultivating successful partnerships with Swinerton Builders, Amazon and Columbia Sportswear, worth more than $661k revenue in Q3 and Q4 2017
Identified strategic business opportunities and partnerships in A/E/C public sector through company-wide restructuring to Women and Veteran Owned Business (WBE, VOB) in Q1 2017
Increased sales volume by adding 38 accounts in northwest region territory
Spearhead expansion and development initiatives in Portland, Oregon based on market trends Q1 2017
Directed hiring, training and performance evaluations for designers web developers and supervised their activities
Completely updated and redesigned user experience for KelTech's company website
Increased website traffic on average by 29% each month using cutting-edge inbound marketing techniques
Executed successful events and designed trade show circuit for new opportunities

Business Co-Owner08/2014 to 09/2016
Company Name – City, State

Defined strategy and business plan for rapidly growing industries in Boise, Idaho and Dallas
Managed broad based portfolio of 15 accounts totaling $730,000 in sales year over year
Led sales forecasting, market trend evaluation and segment strategies
Strategic prospecting and qualifying with sales team and for potential customers within assigned geographic territories
Examined marketing material with consumer perspective in mind to increase sales and expand key client base by 20%
Managed staff of 7-10 people with varying degrees of experience and skill-sets
Prepared operational and salary budgets for annual and quarterly planning for C-level executives
Performed initial client assessment and analysis to begin research process

New Business Development08/2012 to 07/2014
Company Name – City, State

Developed and implemented systems to streamline project workflow
Created new revenue streams by cultivating successful partnerships with Perlo Construction, Expeditors International and Viewpoint Construction Software, worth more than $495K revenue in 4 months
Achieved triple digit year-over-year growth in territory business base accounts
Researched clients' business challenges and goals to offer value-added solutions
Created alternative business plans to improve client's customer relationships
Surpassed annual sales quota by 113%
Managed portfolio of 22 accounts totaling $889,000 in sales
Negotiated prices, terms of sales and service agreements
Presented innovative digital media marketing presentations to executive decision makers
Evaluated current service needs and product satisfaction levels with established customers

Director of Business Operations08/2009 to 07/2012
Company Name – City, State

Supervised a team of 3 area managers and 67 associates
Established project control procedures such as project forecasts and cash flow projections
Established and maintained 16 vendor partnerships which resulted in an average of reduction in contract expenses of 48%
Established operational objectives and work plans and leaned in to the team to exceed operational objectives.
Reduced employee turnover by 19% through safety incentive program
Maintained client relations and contract renewals for $1.7 million in business
Increased profit margin from 45% to 60% by properly hedging build materials and negotiating with vendors

Sales Consultant08/2008 to 08/2009
Company Name – City, State

Recipient of multiple positive reviews acknowledgingdedication to excellent customer service
Recognized by store manager and John Nordstrom for opening record amount of Nordstrom Rewards cards to maximize client spending
Built customer loyalty by engaging with and identifying product needs of customers
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
Drove sales by effectively up-selling and cross-selling products to maximize profitability

Education

Bachelor of Arts: Business Administration2008Concordia University- City, State

Minor in Marketing and Advertising
Woman's Golf Scholarship

Resume Overview

School Attended

Concordia University

Job Titles Held:

Market Development
Business Manager
Director of Business Operations
Business Co-Owner
New Business Development
Sales Consultant

Degrees

Bachelor of Arts : Business Administration 2008

Market Development Resume Example

Resume Score: 80%

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