manufacturing process eng operations coordinator resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Enthusiastic Mechatronic Engineer Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Manufacturing Processes and Quality Analysis. Motivated to learn, grow and excel in the technology industry.

Expected in 07/2014 to to Bachelor of Science | Mechatronic Eng. Evora University, Evora, Portugal, GPA:
Expected in 03/2020 to to Associate of Science | Management Post University, Waterbury, CT GPA:
Work History
10/2019 to Current Manufacturing Process Eng./ Operations Coordinator Altice Usa | Saint Joseph, MO,
  • Manage material cost, lead time, liability, budget forecast, and actualization
  • Coordinate: Functional Managers, Vendors and other stakeholders for functional or specific projects needs and changes - ECOs and NPIs
  • Closely track and manage component changes and configuration variances at each build stage
  • Improved inspection policies to increase quality of raw materials and finished goods
  • Investigated and resolved customer inquiries and complaints quickly
  • Reviewed order data on daily basis to verify transactions and shipping dates
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management
  • Handled high-volume paperwork and collaborated with Quality department to resolve invoicing and shipping problems.
  • Contacted location managers and department supervisors to assess requirements
  • Recommended purchasing goods, supplies and services to meet supply chain goals
  • Assisted overseas customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations
  • NPI design and features deep analysis to plan proper manufacturing process in order to achieve overall preestablished quality and product requirements
  • Utilized 10+ years of advanced Microsoft Excel knowledge including SUMIF, COUNTIF and Vlookup functions to help Automate Excel Sheets in order to increase reporting efficiency
  • Managed supplier development efforts through engineering design, technical producibility, manufacturing reviews and development of solutions
  • Read and interpreted blueprints, technical drawings, schematics and computer-generated reports
  • Performed supplier risk evaluations and supported regulatory inspections
  • Analyzed statistical data and reports using MS Excel Power Query and Tableau to determine trends in performance
  • Provided Requests for Information (RFIs) to potential suppliers for quotations on desired requirements
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets
  • Resolved associate, tool and service delivery issues revealed by statistical reports
10/2018 to 11/2019 Data Analyst Emerson Electric Co. | Tulsa, OK,
  • Prepare reports, emails, and other documents
  • Provide reporting support for operational metrics
  • Generated reports of findings to help management with making key decisions
  • Promptly responded to inquiries and requests
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions
  • Generated annual budget forecasting information for executive and corporate reports
  • Coordinated statistical data analysis, design, and information flow
  • Consulted with development team to evaluate technical documentation needs
  • Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies
  • Utilized Microsoft Excel to create reports into a detailed pivot table
  • Wrote pyqgis scripts for daily maintenance activities, including indexes and tables analyses on QGIS
  • Extensive use of Excel functions in order to properly analyze big data sets
08/2015 to 10/2018 QC/ CNC Engineer Schaeffler Group | City, STATE,
  • Implemented policies to reduce cost and eliminate waste
  • Adjusted procedures as needed to maximize department effectiveness.
  • Improved quality processes for increased efficiency and effectiveness
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
  • Increased process output, 10% - 200%, by using innovative technics
  • Drove operational improvements which resulted in savings and improved profit margins
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Stayed current on available products, store promotions and customer service policies to better shoppers
  • Blocked and faced products on displays and shelves in accordance with company policy
  • Troubleshot and diagnosed CNC equipment issues, quickly made plans for repairs and monitored use to rectify issues
04/2013 to 05/2015 Quality Engineer Tyco Electronics | City, STATE,
  • Received inbound phone calls from store managers and facility management associates, creating work orders and purchase orders to replace faulty or unsafe equipment or conditions
  • Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements
  • Drove key performance indicators and continuous improvements throughout logistics and supplier operations
  • Installed new equipment and evaluated engineering designs to improve operational processes
  • Implemented policies to reduce cost and eliminate waste
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
  • Contributed to root cause analysis to determine core reason for failures and errors
  • Demonstrated product and quality expertise in product inspections
  • Applied agile methodology to shorten cycle time and achieve target margins
  • Created policies and procedures for quality assurance, best practices and project management
  • Utilized knowledge of ISO 9000 standards to develop action plan for company certification
  • Created and updated expenditure reports in Microsoft Excel

Industrial Quality Technician

Lean Six-Sigma Green Belt

CNC Machinist Journeyman

Metrologist & GD&T


  • Analytical problem solving
  • SAP expertise
  • Microsoft Excel, Project and Visio
  • Inventory Control
  • Root Cause Analysis
  • Lean manufacturing and design
  • Process flow analysis
  • Report preparation
  • Operational Improvement
  • Data Analysis and Interpretation
  • Detail Oriented
  • Cost estimation
  • Graphic analysis
  • Relationship Development
  • Test script development
  • Computer-Aided Design (CAD)
  • Project planning and development
  • Quality Assurance
  • Supply chain distribution
  • Minitab
  • MS Office
  • Budgets
  • Product development
  • Prototyping
  • Mechanical engineering
  • Team Building
  • Process Improvement
  • 2D and 3D modeling
  • Schematics understanding
  • Materials inspections
  • Equipment monitoring
  • Materials Management
  • Regulations expertise
  • Project development and life cycle
  • Work flow planning
  • Fluent in English, Portuguese, and Spanish
  • Purchasing and procurement
  • Data Analysis
  • New product introductions strategies
  • Raw materials, packaging and production
  • Employee relations and conflict resolution
  • Complex problems analysis
  • Natural leader
  • Manufacturing management

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Resume Overview

School Attended

  • Evora University
  • Post University

Job Titles Held:

  • Manufacturing Process Eng./ Operations Coordinator
  • Data Analyst
  • QC/ CNC Engineer
  • Quality Engineer


  • Bachelor of Science
  • Associate of Science

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