manpower coordinator resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Service-oriented Customer Support Representative with 15+ years of experience in contact center operations talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns. Offers strong computer skills in Word, Excel and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers.

  • Document filing
  • Gathering information
  • Answering questions
  • Problem-solving skills
  • Microsoft Office
  • Verbal and written communication
  • Call center operations
  • Customer Service
  • Documentation and reporting
  • Performance improvement
Work History
02/2012 to 10/2019
Manpower Coordinator Astronics Corporation Clackamas, OR,
  • Communicate with end-user to determine upcoming needs for all personnel skill sets.
  • Identify and recruit candidates for open personnel requisitions.
  • Streamlined HR efficiencies, coordinated new hire orientations, and provided onboarding and training for new employees.
  • Liaised between multiple business divisions to improve communications.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Devised hiring and recruitment policies and procedures needed to meet all job descriptions.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Supported market expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growth.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Worked as effective team member while contributing to local and regional HR projects.
  • Recruited top talent to maximize profitability.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Managed random monthly drug testing.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Managed onboarding, employee records, and dispatching database
  • Project sizes – 1-2 MM manhours – 200 -800 requisitions
04/2006 to 11/2010
Human Resource Coordinator Arc Of Seneca Cayuga Ithaca, NY,
  • Identify skill sets needed in advance to onboarding and lay off.
  • Recruit, vet, process, and dispatch 80 – 220 personnel per project.
  • Responsible for everyday interface with department management to anticipate needs and ensure best candidate availability for assignment.
  • Defining best-recruiting practices for both professional and skilled (exempt/nonexempt) candidates for industrial construction and manufacturing/refining/chemical environment.
  • Review regional and area employment needs to anticipate possible shortages.
    Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Researched all payroll, COBRA, disability and FMLA issues..
  • Counseled managers and employees regarding company policies, procedures and workplace issues.
  • Coordinated and conducted new hire pre-interviews.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Reviewed human resources paperwork for accuracy and completeness, including verifying, collecting and correcting data.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Monitored and handled all employee claims, including performance-based and harassment incidents.
  • Coordinated complex travel schedules, accommodations and trip logistics for candidates and executives.
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Coordinated meetings, developed meeting content and presented human resources law updates.
  • Captured key feedback from employees during exit interviews.
  • Evaluated timecards for accuracy on regular and overtime hours.
  • Implemented tracking database for employee professional development, licensure renewal credits, and renewal deadlines.
  • Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.
  • Handled all immigration-related issues for each business unit.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Supported human resources staff with new hire orientations and monthly departmental meeting.
  • Assisted management staff in annual year-end processes and data audits.
01/2005 to 04/2006
Human Resource Staffing Coordinator STARCON City, STATE,
  • Responsible for processing manpower requisitions for administrative, management, and skilled craft positions as required by Manufacturing and Refining Company clients.
  • Recruit, Interview, assign, train and process new employees as per company and client requirements.
  • Assist department leads in interviewing administrative and management positions to ensure adherence to Federal, State, Local, and company employment standards and specifications.
  • Maintain constant update of recruiting plans for future jobs or department needs to avoid manpower shortages and delays in staffing.
  • Hold periodic meetings with department management to review Human Resource practices and deliverables to ensure appropriate processing of manpower requisitions.
  • Sent notices to employees and subcontractors regarding expiring documentation.
Expected in 06/1988 to to
High School Diploma:
La Porte High School - La Porte, TX

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Resume Overview

School Attended

  • La Porte High School

Job Titles Held:

  • Manpower Coordinator
  • Human Resource Coordinator
  • Human Resource Staffing Coordinator


  • High School Diploma

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