Manicurist Resume Example
Detail-oriented in beauty industry with 12 years of experience. Expert in salon with dedication to modernizing salons for best-in-class customer service. Outgoing and friendly worker with proven history of reliability, integrity and excellent final products.
Energetic, motivated management and with highly organized nature and skills in balancing needs of clients in both personal and professional capacities.
Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance. Experienced managing dedicated to customer service and financial success.
Experienced Personal Assistant effective at minimizing hassles and alleviating client concerns through effective schedule coordination. Demonstrated proper attention to personal hygiene and dress. Proficient in event planning and household administration.
Energetic, motivated with highly organized nature and skills in balancing needs of clients in both personal and professional capacities. Great problem-solving skills, devotion to personal standards of excellence and ability to lead employees by example. Committed to reaching big-picture goals through managing organizational details and implementing daily improvements.
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Atlantic City , NJBorgata Casinos/Feb 2021 to Current
- Met with clients to discuss needs, service preferences and special requests.
- Upsold specials and bundled Manicure and Pedicure packages to increase personal and salon's profit
- Built repeat client base to increase profits for the salon
- Trained and mentored junior employees on safety, performance strategies and customer service techniques.
- Made over 80 to 200 daily customers appointments and updated master schedule using Schedule Anyone
- Kept detailed inventory lists for Nail, Waxing, Facial, Eyelashes extension care supplies, polishes, powder and over $20,000 worth of merchandise.
- Provided excellent service and attention to customers through phone conversations or face to faces services
- Handled and resolves guest complaints, maintaining positive attitude.
- Accountable for all staff development, budgeting and supply ordering.
- Pre-booked future appointments to increase repeat business.
- Customized services and products to suit client needs and maintain customer satisfaction.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Monitored, tracked and recorded client satisfaction to maintain 100% positive ratings.
Sacramento , CANew York Life/May 2016 to Current
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Recruited and hired qualified candidates to fill open positions.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Recruited, hired and trained new employees, including monitoring and review of individual performance.
- Improved productivity initiatives, coordinating itinerary and scheduling appointments.
City , STATEMicheal Dao CPA/Apr 2011 to May 2012
- Organized exhibits for trial, preparing materials and supporting documentation for easy display and admittance.
- Used computer databases, credit reports, and tax and legal filings to locate persons and compile information for investigations.
- Took active role in new lead generation and new client sign-ups.
- Researched and developed jury presentations and exhibits.
- Prepare translate English to Vietnamese document file for the next interview for client
- Assisted attorneys during court proceedings.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Redacted confidential information from legal documents on case-by-case basis.
- Filed pleadings and required paperwork with court clerk according to strict deadlines.
- Monitored legal volumes to verify law library was up-to-date.
- Drafted, received and tracked due diligence checklist.
- Maintained knowledge on case status, reviewing relevant records and reporting back to clients.
Hair Stylist Operator
Licenses Manicurist
Lashes Extension Certificated From California
Microblading, Facial From Vietnam
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Resume Overview
School Attended
- Garland High School
Job Titles Held:
- Manicurist
- Manager
- Attorney Assistant
Degrees
- High School Diploma
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