Talented Manager with expert team leadership, planning and organizational skills built during successful career. Trained employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Skills
Administration and Reporting
Staff Management
Performance Tracking and Evaluations
Managing Reception
Managing Employee Relations
Strategic Planning
Managing Terminations
Issue and Conflict Resolution
Scheduling and Coordinating
Job Assignments
Reconciling Cash Drawers
Timelines and Milestones
Overseeing Employees
Education
Cuyahoga Valley Career CenterBrecksville, OHExpected in 05/2020 – –High School Diploma: - GPA:
Twinsburg High SchoolTwinsburg, OHExpected in 05/2020 – –High School Diploma: - GPA:
Work History
Department Of Defense - Manger Saratoga Springs, NY, 09/2022 - Current
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Collected and authorized payments of guests.
Worked closely with shift manager to solve problems and handle customer concerns.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Greeted over 250 customers.
Completed inventory counts and ordered merchandise.
Reviewed weekly sales ads and monitored price changes.
Operated cash register to record transactions accurately and efficiently.
Standard Textile - Machine Operator Dallas, TX, 10/2021 - 06/2022
Operated machining equipment safely with team of operators.
Complied with company and OSHA safety rules and regulations.
Set up and ran machinery to produce exceptional products for industrial needs.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Kept detailed production records and identified hold-ups.
Maintained equipment performance by lubricating and cleaning components.
Updated daily production logs and informed management of production incidents or non-conformance issues.
Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Followed tooling instructions and product specifications to determine and implement operational sequences.
Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
Read and interpreted blueprints and schematics for production runs.
Department Of Defense - Manger Springfield, IL, 09/2019 - 06/2021
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Delivered feedback to decision-makers regarding employee performance and training needs.
Established and updated work schedules to account for changing staff levels and expected workloads.
Applied customer feedback to develop process improvements and support long-term business needs.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Collected and authorized payments of guests.
Worked closely with shift manager to solve problems and handle customer concerns.
Completed inventory counts and ordered merchandise.
Operated cash register to record transactions accurately and efficiently..
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